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Concorde Inn Rochester Hills

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Concorde Inn Rochester Hills
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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Reviewed 2 weeks ago via mobile

We came here with family from saudi arabia and i have to say that the level of the hospitality at this location is out of this world. We have enjoyed everything and staff from the GM Alex to the housekeeping all were very accommodating. Property well maintained and everything was clean and shiny. Thank you so much for giving us...

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Helpful?
1Thank Azaiz A
Alex A, General Manager at Concorde Inn Rochester Hills, responded to this review

Dear Azaiz A, "i have to say that the level of the hospitality at this location is out of this world" you have really made our day! the Concorde Inn Team goal is to go "above and beyond" and exceed the guests expectations. Thank you for the kind comments regarding our staff, our team takes pride in doing everything we...

Reviewed 2 weeks ago via mobile

Great friendly people after initial encounter, clean, good rooms. Coffee makers in the rooms could use some additional cleaning. Issues found are taken care of quickly such as a burned out light or a leaky faicet. Good breakfast buffet. Would like some meat. Everything else is exceptional. Another guest complained about the number and selection of TV stations at that...

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Helpful?
1Thank MaLeFu
Alex A, General Manager at Concorde Inn Rochester Hills, responded to this review

Dear MaLeFu, i am glad and happy to win you back, we are working 24/7 to make certain that we are exceeding our guests expectations. we are improving on a daily basis, and it is guest like you that would aware us of any room of improvement. i am delighted to know that you are feeling the improvements that was...

Reviewed 3 weeks ago via mobile

My boyfriend and I came & stayed at the Concorde Inn after XMAS for a little get away while we had time off work. The night and day staff are pleasant to talk to and helpful. Rooms are clean & up to date.

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Helpful?
1Thank Camie L
Alex A, General Manager at Concorde Inn Rochester Hills, responded to this review

Thank you so much for taking the time to share your experience at our property. Our staff members trained specifically to reach your needs and make sure you are being highly satisfied. Thanks again for leaving us such a golden comment and we will see you again. Alex Al karakushe General Manager Concorde Inn Of Rochester Hills, Mi 248-299-1210

Reviewed 3 weeks ago via mobile

Alex set me and my girlfriend up with an awesome room better than what we had through Expedia. We had originaly reserved regular king room and he upgraded us to jacuzzi king. definitely I recommend this place and will be back. Beyond satisfied.

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Helpful?
1Thank Russ H
Alex A, General Manager at Concorde Inn Rochester Hills, responded to this review

Thank you for taking a moment to share your comments with us. I am so glad to hear that we made your day. We look forward to having you as our guest again in the near future. We appreciate your feedback and your recommendation to our property. Alex Al karakushe General Manager Concorde Inn Of Rochester Hills, Mi 248-299-1210

Reviewed 3 weeks ago via mobile

Staff are awesome and hotel is very clean and well managed. We stayed here for an event at the banquet hall and I have to say that GM Alex is the best. I have reserved regular king room and upon check in Alex decide to upgrade me into a jacuzzi king. He made my day and also offered me a...

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Helpful?
2Thank christyj03
Alex A, General Manager at Concorde Inn Rochester Hills, responded to this review

Your review has put a smile on ALL of our faces! Thank you so much for sharing your feedback with everyone. I am so delighted to hear that we have exceeded your expectations coming here. Our staff work extremely hard to strive for excellence and its guests like you that make it all worthwhile. :) Alex Al-karakushe General Manager Concorde...

Pompton Lakes, New Jersey
Reviewed 3 weeks ago

I stayed here overnight while I was on a business trip.. I had a great experience from the time I got there to the time I left.. They were very accommodating and the GM Alex was very professional and very helpful.. The rooms were very clean.. They offered a complimentary continental breakfast.. They are located about 45 minutes from the...

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Helpful?
1Thank Carlo S
Alex A, General Manager at Concorde Inn Rochester Hills, responded to this review

Thank you for reviewing us! I was delighted to read that you enjoyed our breakfast as well as our staff during your stay. Our staff strive to do their best every day they are here to welcome wonderful guests such as yourself. Thank you for taking notice and we all hope to welcome you back soon. Alex Al-karakushe General Manager...

Dayton, Ohio
Reviewed 4 weeks ago via mobile

Stayed here overnight and was pleasantly surprised. The price point was extremely reasonable and the front desk was awesome. Only thing I will note is, I'm so glad I booked a handicap and was on the 1st floor. Elevator was NOT working. That would have been a bummer to drag all the luggage up the stairs.

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Helpful?
1Thank IplayNdirt
Alex A, General Manager at Concorde Inn Rochester Hills, responded to this review

Thank you so much for sharing your valuable thoughts in regards to your most recent stay at our facility. we are working hard to reach our guests financial goals by providing very competitive pricing. please accept my apology for not having the elevator and please keep us on your list the next time you visit the area. Alex Al-karakushe General...

Reviewed 4 weeks ago via mobile

Fabulous first impression by checking in with the GM himself Alex. He has his own warm welcoming and he helped assist with the luggage because we were assigned to a room on second floor. Room was clean and Staff very helpful and service is five star hotel service. The breakfast is great but limited choices. I can't say enough great...

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Helpful?
1Thank t697777
Alex A, General Manager at Concorde Inn Rochester Hills, responded to this review

Thank you so much for taking the time to share your valuable thoughts about your recent stay at our property. we take a pride of what we do to our guests and our main mission is to reach your overall satisfaction. it was our pleasure having you in our hotel and we will always be at your service. Alex Al...

Reviewed 20 September 2016

Horrible experience! We booked this room on Hotels.com a week prior to checking in. The description for the room we had booked said it was a "King Suite with Large Whirlpool". Further into the description it listed that the room included flat screen TV's and updated modern decor. The pictures shown a nicely decorated room with a large whirlpool. The...

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Helpful?
Thank Angela M
Reviewed 23 August 2016 via mobile

Took a chance with booking this hotel online unfamiliar with the area. I was pleasantly surprised. Nice hotel, friendly staff, and modern deco. The location was easy access right off highway and had enough stores, restaurants and gas stations very close too which was convenient. I was very happy with my stay.

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Helpful?
1Thank Justin B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The ConCorde Inn offers modern lodging and exquisite event spaces in Rochester Hills, MI. Call us for more details! All of our rooms have been recently remodeled and are equipped with modern furnishings to make your stay as enjoyable as possible. From the plush bedding to our new tvs equipped with extended cable, we are here to make your stay perfect. We offer amenities like free hi-speed wifi, mini fridges, and jacuzzis. Relax in our of our plush rooms today. Our banquet center can host a variety of events including baby showers, bridal showers, class reunions, family reunions, rehearsal dinners, corporate events, holiday parties, and, of course, weddings! The Forestre Banquet Center offers amazing service and an elegant atmosphere to make your big day memorable. Our helpful and experienced event staff is here to guide you and help you put your personal touch on all of the little details. We have a full kitchen and certified chefs who will prepare whatever you have in mind! Our beautiful facility, attentive staff, and experienced event planners make us the best in the business. Stop by or call today for hotel reservations, event info, and more. ... more   less 

Additional Information about Concorde Inn Rochester Hills

Address: 1919 Star Batt Dr, Rochester Hills, MI 48309-3712
Region: United States > Michigan > Rochester Hills
Price Range: $80 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Concorde Inn Rochester Hills 2*
Number of rooms: 124
Reservation Options:
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Also Known As:
Concorde Inn Rochester Hills Hotel Rochester Hills
Best Western Rochester Hills
Rochester Hills Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Concorde Inn Rochester Hills staff and other travellers.
1 question
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Questions? Get answers from Concorde Inn Rochester Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You may want to ask for a bathtub instead of just a shower.”
 of 5 bubbles akjk44312, 11 Sep 2013 | Read review
“There is a banquet hall attached to this hotel, which connects on the first floor.”
  • First floor room (1 of 2 queen beds)
 of 5 bubbles hoc_1, 20 Aug 2013 | Read review
“RUN, don't walk away from this place.”
 of 5 bubbles buffy38, 31 Jul 2012 | Read review
“There is NO pool!”
 of 5 bubbles SaraMW, 19 Jul 2012 | Read review
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