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Embassy Suites by Hilton Detroit Metro Airport

PricelineUS$134*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$139*
US$134*
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US$139*
US$139*
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Embassy Suites by Hilton Detroit Metro Airport
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900 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Detroit Metro Airport
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Showing 891: English reviews
Chester, Ohio
Reviewed 14 July 2016 via mobile

Admittedly I'm a bit picky when it comes to hotels. Maybe it's because travel alot or perhaps because I work in the travel industry....who knows;) I found this hotel suitable for an overnight at the airport. The lobby looked lovely and modern....the staff was very friendly. Those are the positives. The rooms had a "surface" renovation....but what lies underneath was...

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Helpful?
1Thank ATLBuckeyeGirl
Romulus, Michigan
Reviewed 13 July 2016

Just toooo much drama at this place. No face clothes both stays to shower. Fighting police etc . No my idea of a get awa y . People running down the halls all night, front desk would never answer they phones at all.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Shawntica C
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Dear Shawntica C, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not typical of our Embassy Suites. I have addressed the issues mentioned with front office, housekeeping and security staff. The next time you are in the area we would love to have you come...

Zurich, Switzerland
Reviewed 12 July 2016

Unfortunately, my room was not clean. There were bugs in the windowsills, a stained pillowcase, badly stained and torn upholstery in the living area, and most surfaces were somewhat dusty or oily. The sink, toilet, and shower were satisfactorily cleaned, but the rest of the suite/room were badly in need of attention.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Jacqueline M
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Sear Jacqueline M., Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations. We will have the housekeeping staff focus on the room in which you stayed so that the same situation is not experienced by future guests. Thank you again; I appreciate your honest feedback. Warm Regards, Lora...

Jackson, Tennessee
Reviewed 11 July 2016

No problems...The food, service and staff were perfect! The staff members assisted with local entertainment, shopping and restaurant recommendations as well! I would definitely stay at this location again!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank yolondam733
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Dear yolondam733, Thank you so much for taking the time to share your experiences online. It means a lot to me and the staff that you took the time to let us know that you enjoyed your stay with us. We look forward to seeing you again soon! Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro...

St. Henry, United States
Reviewed 10 July 2016

Dirty pool and pool area disturbingly dirty! Majorly needing power washed! Night before our 3rd day we were warned that they were turning the water off in the morning. Would have been nice to know this before we checked in---would have made other reservations. We left and went to a super incredible clean hotel with an incredible pool and lots...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Connie H
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Dear Connie H, Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review the maintenance staff will focus on the pool in hope that future guests will not have the same experience. We had to shut off the water for an unexpected, but necessary...

Moss Point, Mississippi
Reviewed 5 July 2016

The hotel and staff were great. They went above and beyond to make our stay enjoyable. The gentleman always greeted during breakfast and checked to make sure we had everything we needed. The staff of the bar and burger bar were outstanding. The pool area and lobby was very comfortable and clean.

Review collected in partnership with Embassy Suites Hotels
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1Thank hermon2016
Woodstock, United States
Reviewed 5 July 2016

The room was spotless, everything was comfortable, and the hotel staff were all very friendly and helpful. The pool was inviting and I enjoyed its use. The breakfast was delicious and hot, and the evening complementary events were relaxing and inviting. I will definitely stay here again!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tina B
A TripAdvisor Member
2 reviews
Reviewed 5 July 2016 via mobile

The room was smaller than I expected, but nice. There was no sink in the wet bar, but not a major issue. There were also 2 flat screen tv's mounted in room which gave the room a nice touch. The only thing that bothered me was a slight smell in the room (smelled like burnt hair) but that was fixed...

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Thank A TripAdvisor Member
Fort Worth, Texas
Reviewed 4 July 2016

I will never stay at the Embassy Suites in Romulus again. It was not clean and food had hair in it on several occasions. They did not clean the rooms nor vacuum. Bathroom was dirt and outlets not work.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank tolacatreece
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Dear tolacatreece, I would like to apologize that you did not have an excellent stay. We appreciate you bringing these to our attention and we will be following up with our housekeeping team to ensure complete inspection of our guestrooms, including having our engineering department ensure that all the outlets work properly. Thank you again for your review and please...

Reviewed 3 July 2016

This Embassy Suites Hotel has a beautiful lobby with onsite restaurants and bar, the hotel offers a Awesome nightly lobby reception with free drinks and light snacks! The hotel offers free made to order breakfast with great pastries and the best omelets. There is a relaxing all-seasons pool and free shuttle service to the airport and travels within 3 miles...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank elaineh184

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Embassy Suites by Hilton Detroit Metro Airport hotel is the ideal location for both business and leisure travelers stopping in Detroit. This Detroit airport hotel is just minutes from the Detroit Metropolitan Wayne County Airport (DTW) and only 20 minutes from downtown attractions. All accommodations at the Embassy Suites hotel in Detroit, Michigan include a spacious two-room suite, a delicious made-to-order breakfast and nightly Evening Reception*. The Burger Bar is a one-of-a-kind burger dining experience featuring fresh beef, turkey, chicken or black bean veggie burgers, made to your exact specifications. The Eighty Six Hundred Restaurant located in the open-air atrium lobby is an additional option, with in-suite dining service also available. Corporate travelers will find their needs catered to at this Detroit, Michigan hotel. Stay with us to enjoy business conveniences such as Executive Boardroom suites, complimentary WiFi and our BusinessLink™ Business Center. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit Metro Airport

Address: 8600 Wickham Rd, Romulus, MI 48174-1921
Region: United States > Michigan > Romulus
Price Range: $187 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit Metro Airport 3.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Embassy Suites Detroit Metro Airport Hotel Romulus
Embassy Suites Romulus
Romulus Embassy Suites
Hilton Romulus
Romulus Hilton
Hotel Style:
#3 Business Hotel in Romulus
#3 Romantic Hotel in Romulus
#7 Family Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Detroit Metro Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid interior rooms - noisy”
Red-Badger-22, 16 Feb 2017 | Read review
“Face the courtyard if you can rather than the parking lot”
Loud3, 9 Feb 2017 | Read review
“It's near an airport, so pretty much potluck...”
OrokZin, 30 Dec 2016 | Read review
“Nice room - make sure you ask if there are LOUD parties and/or construction going on before booking.”
jwilliams157, 17 Oct 2016 | Read review
“Stay away from the pool on weekends (first floor)”
Thrasher82, 21 Jul 2016 | Read review
5 of 5
Priceline
US$134* /night
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Expedia.comUS$139
TripAdvisorUS$139
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Prices are for 1 room, 2 adults
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