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SpringHill Suites Detroit Metro Airport Romulus

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1 room 2 adults 0 children
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SpringHill Suites Detroit Metro Airport Romulus
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302 Reviews from our TripAdvisor Community

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Showing 297: English reviews
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Reviewed 2 days ago NEWvia mobile

The hotel is very nice! Service was excellent and the room was much newer than most Marriotts around here. The only issue that I've seen so far was the bathroom... EXTREMELY SMALL!! Take a look at the sink...

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Helpful?
Thank Ronald N
Reviewed 3 days ago NEWvia mobile

This was he perfect place to stay prior to leaving on our tropical vacation. The room was very clean and very modern. Loved that the hotel is a "green" hotel. Card is needed in slot to operate lights. The clerk at the front desk was awesome! She made sure that we had everything in order to ensure a smooth start...

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Thank Laurie S
Ithaca, New York
Reviewed 1 week ago via mobile

Entryway closed, portable heaters in lobby, bad restaurant across parking lot, sheets thin. Lots of airport noise. Not what I expect from a Marriott for $200.00 per night. Should have looked harder for a layover hotel.

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Thank Marcie R
Joshua T, Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear Marcie R Thank you for taking your time to share your stay at the Springhill Suites Detroit, We are very sorry to hear your nights stay did not meet your expectations. We will be sharing your comments with the proper teams to see how we can address them for future stays. Please know we are working on the entryway...

London, Canada
Reviewed 2 weeks ago via mobile

Rooms are very large and well laid out. Upon arrival I was not impressed with the level of cleanliness. The mirror on the wardrobe was covered in handprints. Enough that it was clearly visible to anyone but the cleaning lady. Bathroom fan was full of dust. Breakfast was the usual fare. Did not use the airport shuttle this visit, but...

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Helpful?
Thank RCMommy
Joshua T, Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear valued customer Thank you for taking your time to share your stay at the Springhill Suites Detroit, we are very sorry to hear your stay did not meet your expectations. We have shared your comments about the room cleanliness and issues with the breakfast with the proper teams to see how we can fix them for future stays. Thank...

Traverse City, Michigan
Reviewed 4 weeks ago

The cost of the room was almost completely off-set by the free parking for our entire vacation! We were flying in around midnight and have a 4-4.5 hr drive to get home. We were able to park here for a week (for free) during our vacation since we reserved a room the night we return. The rooms were very nice....

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Thank Kelly C
Reviewed 10 February 2017 via mobile

I made a reservation for Thursday night and arrived at midnight. The night manager said my they were full and my reservation was for Friday. Then he said he could get me a room but he was going to charge me double. I got on line and the Marriott web site was down so I could not pull the rates....

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Helpful?
Thank Joe W
Joshua T, Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear Customer Thank you for taking your time to share your stay, we are very sorry to hear you feel the rate of the room was unacceptable, unfortunately if an accident did happen and the room was booked on the incorrect date the rates do change based on availability and date of stay. We will be sure to investigate your...

Reviewed 5 February 2017 via mobile

We did a parking package and it's right across the street from the parking lot. Free shuttles to and from there, as well as both airport terminals. The beds are very comfortable! The continental breakfast is nice, and if your flight leaves before it opens you can ask the front desk for a breakfast bag to go and it has...

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Thank R N
East Lansing, Michigan
Reviewed 18 January 2017

I have stayed at this property on numerous occasions before flying out of DTW, the hotel has always been average for how the price, but I have continued to stay because I'm a Marriott rewards member. My most recent trip has definitely turned me away from staying here ever again. The rooms have paper thin walls, heard our neighbor snoring...

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Helpful?
Thank U6544CQjenniferg
Joshua T, Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear valued customer Thank you for taking your time to share your stay at the Springhill suites, We are very sorry to hear your stay did not meet your expectations. We will share your comments about the noise which you experienced with the proper teams to see how we can prevent these issues for future stays. We are very sorry...

Sarnia, Canada
Reviewed 9 January 2017

This hotel offers super clean modern rooms. Convenient access to many restaurants and of course to the airport which is a five minute drive by shuttle which is complimentary . On our arrival at the hotel we were booked in by Susan who made us feel most welcome and helped us to find the best price and parking for our...

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Thank Anthony A
Norfolk, Virginia
Reviewed 1 January 2017

I was in town with my wife for a wedding so I stayed here for a night before flying out from DTW. The hotel itself is amazing with a great location but the service was subpar. I dropped off my rental car and was assured that the hotel driver would pick me up immediately. However, I waited 50 minutes until...

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Helpful?
Thank Munachi
Joshua T, Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear valued customer Thank you for taking your time to share your stay at the SpringHill Suites, we are very sorry to hear you had some issues with your stay. We will be sure to investigate the shuttle delay you experienced. We appreciate you being so understanding about these issues, Thank you for choosing Marriott Sincerely SpringHill Management

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Detroit Metro Airport Romulus

Address: 8280 Merriman Rd, Romulus, MI 48174-1917
Region: United States > Michigan > Romulus
Price Range: $167 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Detroit Metro Airport Romulus 3*
Number of rooms: 118
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Also Known As:
Springhill Suites Detroit Metro Airport Romulus Hotel Romulus
Springhill Suites Romulus
Hotel Style:
#10 Business Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Detroit Metro Airport Romulus staff and other travellers.
2 questions
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Sterling Hts, MI
over a year ago

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Questions? Get answers from SpringHill Suites Detroit Metro Airport Romulus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a good restaurant opposite the hotel entrance”
 of 5 bubbles ExpertComptable, 28 Dec 2016 | Read review
“Good Mobility Accessibility”
 of 5 bubbles kmclel, 14 Dec 2016 | Read review
“There's a Sheraton a few doors down that would be a better choice”
 of 5 bubbles DennisD394, 21 Nov 2016 | Read review
“Higher floors have less foot noise, i.e. no one walking above heavily.”
 of 5 bubbles cfrison500, 28 Aug 2016 | Read review
“really good chicken wings and pizza at the restaurant next door at the sports bar”
 of 5 bubbles 494antoinettes, 13 Aug 2016 | Read review
5 of 5