Extended Stay America - Detroit - Metropolitan Airport
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About
#18 of 26 hotels in Romulus
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Non-smoking hotel
Laundry service
Parking
Wifi
Vending machine
Free shuttle or taxi services
Airport transportation
Self-serve laundry
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Room features
Air conditioning
Kitchenette
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Location
30325 Flynn Dr, Romulus, MI 48174-2251
Getting there
Car HireSee all Romulus car hire
50Reviews1Q+A7Room tips
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WONDERFUL EXPERIENCE NEVER CHANGES - VERY FRIENDLY : I FIRST STARTED GOING HERE A DECADE AGO, BACK WHEN THEY HAD SHUTTLE SERVICE )NOWADAYS PARK & FLY MAKES IT NOT NECESSARY) AND THE TRUE FRIENDSHIP INTEREST OF THE DRIVER THEN NOW MANAGER GOES WAY BEYOND BUSINESS BUT IS PERSONAL - THE PLACE IS CLEAN FRIENDLY AND THE ONLY GOOD CHOICE FOR THE CONVENIENCES. OF HOME - FULL KITCHNEN AND PERFECT LOCATION. THE FRIENDLIINESS HOWEVER IS WHAT CAN NOT BE BEAT. BEST WISHES MY FRIENND ALL THESE YEARS…
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Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: REMEMBER THE MICHIGAN TURNS AT ALL TIMES AND IF YOU MISS THE TURN WHICH GOES STRAIGHT TO THE...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ESA GM, General Manager at Extended Stay America - Detroit - Metropolitan Airport
Responded 28 Apr 2023
Dear anthonytI8779US, Welcome back to Extended Stay America. You are part of our family now, and we are pleased to know that our team members always make you feel at home. Kind comments like yours encourage them, and we look forward to sharing your feedback. As always, thank you for your business. See you soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Excellent! Clean, affordable, & comfortable. Feels like home away from home. The staff is amazing! Staff has gone out of their way to make me comfortable and has responded to everything I need. Room is homey and very clean!
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Date of stay: March 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Detroit - Metropolitan Airport
Responded 23 Mar 2022
Thank you for choosing Extended Stay America and taking the time to share your review. We are delighted to know you loved our well-kept property, along with thoughtful associates and fresh accommodations, all for a great value. It was a pleasure to host you, and we look forward to welcoming you back whenever you are in the area. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked this hotel because it had decent reviews and a shuttle to the airport. Arrived and after my ride left and I was checking in, just before I went to my room, I asked if I could book the shuttle for 6:30. I was told they don't have a shuttle. I said your website states "free shuttle to airport" He said I know, we have asked them to take it off the website many times, and they do, but then they put it back on. Was told I would have to take a taxi. I would NOT have booked this hotel knowing that. I double checked when I got to my room and the website still says "free shuttle to airport" This is FALSE advertising and the hotel is definitely aware of the fact it is on their website and they do not offer it and haven't for quite some time!! I will be asking for a refund for the cost of my ride to the airport. …
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: NO shuttle to airport!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ESA GM, General Manager at Extended Stay America - Detroit - Metropolitan Airport
Responded 27 Mar 2023
Dear nawdew2016, Thank you for choosing us and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations. We never intend to mislead our guests, and we appreciate you informing us of this issue. We have taken appropriate measures to prevent such matters from affecting future guests. We hope you will consider giving us another opportunity to make it up to you and restore your confidence in us. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a king suite and prepaid $160 online. Arrived to discover that room was not available. Was given a single queen instead and up charged an additional $27 for my 12-pound dog. So I paid more for a lesser room. And the room... The mattress felt like a worn kitchen sponge. Saggy, completely lacking in support. Any movement felt like a rollercoaster. This was made worse by a broken bed frame that had the bed tottering from corner to corner like a wobbly barstool. The HVAC system rattled and moaned so much I had to turn it off, which left us to sweat the night away. The floor was sticky, as were the table and nightstand surfaces. All this for $187. I've stayed at far better Motel 6 locations. I'd read all the positive reviews and thought this would be fine for a night. It wasn't. It was late when we checked in, 11:00 or so, which was too late to go looking for another hotel. When we checked in the front desk clerk made it clear this was a take it or leave it proposition, so it wouldn't have done any good asking for another room. I don't know how they got all the positive reviews they had, but we would never, ever go back there.…
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: Go somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ESA GM, General Manager at Extended Stay America - Detroit - Metropolitan Airport
Responded 13 Sep 2022
Dear randybR7958BT, We apologize that the requested room type was unavailable. We regret any frustration and inconvenience this caused. We do everything possible to honor requests; however, depending on our occupancy, it is not always possible. Also, we are sorry to read you had several other concerns. Please be assured we will address them with the team to ensure we are well poised to serve you better. We hope we will have a future opportunity to show you the exceptional stay we are committed to providing every guest. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sometimes I need a break from life and this time I chose Extended Stay America I Romulus. The hotel is old and out dated but it was clean and quiet. When I check in the young lady at the desk was nice and friendly. The next time I need a break I will be returning to ESA
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Detroit - Metropolitan Airport
Responded 6 Jul 2022
Thank you very much for sharing your review of Extended Stay America. We are thrilled to know you liked the service provided by one of our associates at the front office and that you had a comfortable stay at our well-maintained hotel. We appreciate your praises and look forward to hosting you soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was great and very accommodating. I stay here every time I'm in Michigan for work. Kenya and LaToya do a great job of running the place and responsed quickly to any issues or concerns a guest my have.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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It's June now and we have been here for work since January. We are traveling with a baby also and staff has been very accommodating. All the staff from front desk to housekeeping and maintenance are very professional and friendly. If you have a problem they do everything they can to make sure the fix the problem to the best of their ability. Rooms are spacious and clean. Just overall great place. Can't say enough about how wonderful staff is. Been in a lot of hotels in the last year and half from here to Oregon and this is definitely one of our favorites. Highly recommend this place.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Detroit - Metropolitan Airport
Responded 12 Jun 2022
It is great to know your time at Extended Stay America is so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team will serve as a great encouragement to our dedicated staff. Thank you for the wonderful feedback and enjoy the rest of the stay. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ms Kenya was awesome, and is a professional at her job I would highly recommend staying at extended stay and seeing ms Kenya she will get you squared away !!!!!! If you on Detroit come Check her out please
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Detroit - Metropolitan Airport
Responded 24 Apr 2022
Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Kenya, and we'll be sure to share your compliments with her. Thanks again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best experience ever, great staff. We had a wonderful time. The people was so nice a d courtesy. They made sure we had everything we needed. And if we needed anything the staff was on top of it. Couldn't of asked for a better time here. Everything was awesome.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed at this hotel with my family while in town visiting family and the staff was nice and friendly. The hotel does need to be updated but my over all stay was wonderful. If and when I return to Michigan I will book them again.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$81 - US$108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
romulus extended stay
LOCATION
United StatesMichiganRomulus
NUMBER OF ROOMS
110
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Claim Your ListingEXTENDED STAY AMERICA - DETROIT - METROPOLITAN AIRPORT: UPDATED 2023 Hotel Reviews, Price Comparison and 48 Photos (Romulus, MI) - Tripadvisor
Frequently Asked Questions about Extended Stay America - Detroit - Metropolitan Airport
What are some of the property amenities at Extended Stay America - Detroit - Metropolitan Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Extended Stay America - Detroit - Metropolitan Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Detroit - Metropolitan Airport?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Detroit - Metropolitan Airport?
Conveniently located restaurants include Bob Evans, Big Boy Restaurant, and Wings Bar & Grill.
Does Extended Stay America - Detroit - Metropolitan Airport have airport transportation?
Yes, Extended Stay America - Detroit - Metropolitan Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Extended Stay America - Detroit - Metropolitan Airport?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Detroit - Metropolitan Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Detroit - Metropolitan Airport?
Many travellers enjoy visiting Henry Ford Estate (11.7 km) and Westland Historic Village Park (9.4 km).
Is Extended Stay America - Detroit - Metropolitan Airport accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.