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Comfort Inn Metro Airport

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Comfort Inn Metro Airport
Comfort Inn Metro Airport
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818 Reviews from our TripAdvisor Community

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Showing 806: English reviews
Zeeland, Michigan
Reviewed yesterday NEW

There are a lot of hotels to choose from around the airport but this one caught my eye and I'm glad it did. The staff were super helpful and nice, a spacious room with a full size desk and you can tell its a hotel tilted to business. Only slight is the wifi is sloooooow, anyone staying that needs a...

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Helpful?
Thank Norman B
Reviewed 2 days ago NEWvia mobile

My husband and I had a wonderful stay over night. The room was clean and the service was excellent. I left my bag of toiletries that included some very expensive jewelry. I called the next day to see if the hotel had it. The housekeeping staff had taken it to the lost and found. One of the managers, David, personally...

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Thank Kathryn E
Reviewed 2 days ago NEWvia mobile

When handling guest in the customer service world, you have to show good face at all times whether or not the customer seems to give you a hard time. Ashley, did just that. She had a very pleasant attitude, great sense of humor, while staying profressional, and was very helpful. She went above and beyond. Now that's good customer service....

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Thank Mspoetic1songstress
Reviewed 3 days ago NEWvia mobile

We always stay at this hotel when traveling from Detroit. Very clean, beds are great. Staff is so helpful and friendly. Thank you Ashley!! We will be back. Best rates for park, sleep, fly. Food in restaurant is pretty good. Free breakfast in the morning is much better than most

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Thank Amy F
Hamilton, Canada
Reviewed 4 days ago NEW

This hotel was very convenient and kept nice and clean. I had a restful evening with no noise and the room was nice with a very comfortable bed and pillows....the pillows are a key with me and they were nice and soft. I woke up to a nice type breakfast with fruit and hot eggs bacon etc...I would stay there...

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1Thank hudsonlegacy
Malmo
Reviewed 4 days ago NEWvia mobile

We asked the Reception Desk staff for assistance in finding a local restaurant for an evening meal, as we wanted to take a walk around the town. They gave good directions and also made the reservation on our behalf. Excellent service. A special shout-out to Ashley ;)

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Thank makke9008
Tilbury
Reviewed 5 days ago NEW

Stayed here prior to flying to Florida. Treated right away with an early check in time. Room was clean and all the personnel were very cordial when meeting them. The bar was small and the early breakfast was very good and enough for us to get to our destination. The kicker was you could take a drink back to your...

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Thank miser01
Ohio
Reviewed 1 week ago

We can't say enough abut how wonderful we were treated and how great the accommodations were for the price we paid. In the past we have stayed at the Renaissance connected to the airport at a cost of almost $300. The agents there were never very helpful, the room was just average for that price, and no free breakfast. This...

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Thank Shrinkmfs
ONTARIO
Reviewed 2 weeks ago via mobile

I have used the Comfort Inn numerous times when flying out of DTW in the morning. I use to use the Westin's valet service, but the deal at the Comfort Inn is so much better value. I was surprised at the lack of service I received when checking in, and that I was getting difficulty and attitude when setting up...

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Helpful?
Thank CANTRAVELS
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay and what a great value our hotel provides to enjoy superior accommodations and "Five Star" service. We make every effort possible to meet and exceed the expectations of each of our guests. We appreciate your comments regarding a few of our staff members. Rest assured that this is the exception...

Kennesaw, Georgia
Reviewed 2 weeks ago via mobile

Had a short stay here (2 nights) excellent customer service at check in - very clean atmosphere - Great little restaurant and bar - Friendly bar and restaurant staff!!! - comfortable bed - We enjoyed our short stay - Will definitely chose Comfort in in other areas on our future travels based on our stay here

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Thank CWL333
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay and what a great value our hotel provides to enjoy superior accommodations and "Five Star" service. We make every effort possible to meet and exceed the expectations of each of our guests. We're glad that you enjoyed our Bar & Grill as well during your brief stay. Going above and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Inn Metro Airport, midscale in name but, Five-star in everything else. Recipients of the TripAdvisor Certificate of Excellence three years in a row! Located one mile from Detroit Metropolitan Wayne County Airport.The Comfort Inn(R) Metro Airport is conveniently located off Interstate 94.The hotel has recently completed a multi-million dollar hotel wide renovation. Each of our guestrooms feature free 50 MBS wireless hi-speed internet access, refrigerator, microwave, 40" HD flat screen TV's with over 60 channels. A free hot buffet breakfast from 4:00am-9:00am, free 24 hour airport shuttle, free local calls and newspapers. In addition some rooms feature whirlpool tubs. A free 24 hour state of the art Business Center and Fitness Center and a full service Restaurant,Bar are also available. Popular points of interest include the historic Greenfield Village,Henry Ford Museum,Ford Factory Tours, the Charles H. Wright Museum of African American History, the University of Michigan-Ann Arbor,Briarwood Mall,Southland Center,Eastern Michigan University,historic Greektown,Suburban Collection Showplace event facility and Belle Isle.This Romulus MI hotel is close to other area attractions, which include Cobo Conference / Exhibition Center (also known as the COBO Center), Comerica Park, Ford Field, Detroit Opera House, Joe Louis Arena, MotorCity Casino, MGM Grand Detroit Casino,Motown Museum and the Detroit Institute of Arts. There are meeting and banquet rooms available that accommodate up to 85 people, and include audio/visual equipment and an array of meeting support systems. ROAD CLOSURES EFFECTIVE MAY 31, 2016 VINING RD (EXIT 197) NORTHBOUND WILL BE CLOSED FROM JUST SOUTH OF WICK RD. UNTIL DECEMBER 1, 2016. THE ONLY VEHICLE ACCESS TO THE COMFORT INN WILL BE FROM WICKHAM RD. VIA MERRIMAN RD. (EXIT 198). NO VEHICLE ACCESS ON WICK RD WILL TAKE PLACE DUE TO CONSTRUCTION. PLEASE CALL THE HOTEL FOR ADDITIONAL INFORMATION. HOTEL SHUTTLE SERVICE AND HOURS OR OPERATION WILL NOT BE EFFECTED, HOWEVER BRIEF DELAYS MAY OCCUR THROUGHOUT THE PROJECT. ... more   less 

Additional Information about Comfort Inn Metro Airport

Address: 31800 Wick Road, Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: $140 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn Metro Airport 3.5*
Number of rooms: 123
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Also Known As:
Comfort Inn Metro Airport Hotel Romulus
Comfort Inn Romulus
Romulus Comfort Inn
Hotel Style:
#1 Business Hotel in Romulus
#1 Family Hotel in Romulus
#1 Best Value Hotel in Romulus
#1 Romantic Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Metro Airport staff and other travellers.
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Questions? Get answers from Comfort Inn Metro Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask agent at front desk for a quiet room”
 of 5 bubbles Shrinkmfs, 13 Jan 2017 | Read review
“Our room was way from the elevator which we always prefer.”
 of 5 bubbles antonacopoulosp, 18 Dec 2016 | Read review
“Hotel is well off (away from road, so noise is minimal.”
 of 5 bubbles bonnie923, 10 Dec 2016 | Read review
“This place is only 30 minutes from Ann Arbor so it's close enough to Ann Arbor.”
 of 5 bubbles HungryTarHeel, 23 Nov 2016 | Read review
“No real view to speak of but rooms are quiet for being so close to the airport”
 of 5 bubbles rxdebbie, 9 Nov 2016 | Read review
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