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Four Points by Sheraton Detroit Metro Airport

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Four Points by Sheraton Detroit Metro Airport
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200 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Skokie
Reviewed 5 days ago NEW

A few dollars more than I had hoped to pay, a room at this hotel was value for money. Good service, a great room, pleasant bar-restaurant (open late), although zero vegetarian options besides a vegetable side dish (but that was very good). Good front desk service, shuttle service. For an overnight business stop, it was a pleasant stay.

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Helpful?
Thank maxwellst
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you for your review. I am happy to hear that you felt our hotel was a good value and that you received great service! Our talented chefs at Hopunion are able to customize dishes, so visit us the next time you're in town and we'll be happy to work with your food preferences! We look forward to your next...

Portage, Michigan
Reviewed 3 weeks ago

My husband and I recently stayed one night at the Four Points Sheraton the evening before catching a very early flight to NYC. This hotel is not new to me, as this is a frequent spot I prefer to stay before early flights out of Detroit. The beds are super comfy, the rooms spacious and clean. I even love the...

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Helpful?
Thank NoirCiel
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Hi NoirCiel- Thank you for taking the time to let us know about your stay. I am happy to hear that we are your go-to spot when flying out of Detroit Metro Airport. I appreciate your note about the guest room doors and will work with my maintenance team to figure out a solution to the issue. We look forward...

Reviewed 30 October 2016 via mobile

My husband and I always stay here using our starwood poins the night before our flight. It is a very good value for us. Very nicely remodeled. Great restaurant and very nice beds and room. Love that there is a refrigerator and microwave and staff is very friendly

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Helpful?
Thank DL1017
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you for your great review of the Four Points-Detroit Metro Airport! We look forward to having you as our guest again soon!!

Washington DC, District of Columbia
Reviewed 23 October 2016 via mobile

I booked a last minute trip to visit my son in Ann Arbor. Didn't know it was homecoming weekend and all of the hotels in Ann Arbor were booked, so I tried this one. Although it has been renovated, I realized there are far better hotels surrounding this one. You can hear everything from the planes overhead to the conversations...

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Helpful?
Thank RoseN627
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear RoseN627- Thank you for your review, I apologize for your stay not being as enjoyable as it could have been. I take both cleanliness and customer service very seriously, and will be addressing your comments with the team to ensure this does not happen again. We do hope that you will give us another chance. Regards, Nicole

Bellaire, Michigan
Reviewed 23 October 2016

We ate at the restaurant twice as it required no driving and were pleased with the quality of the food. The selection was somewhat limited but fit our desires quite well. There was a full service bar as well.

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Helpful?
Thank Saluki66686
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Saluki66686- Thank you for taking the time to review the restaurant at the Four Points. I am happy to hear that you found the food tasty. We hope to see you again soon! Thanks- Nicole

Farmington, MI
Reviewed 6 October 2016

Had a very early flight out of Metro, so booked a room and drove down the night before. We made an evening of it, by including dinner and a couple of beers in the Lounge. This is not a fancy place, but the rooms are comfortable and appear to be recently refurbished, the bed was fine. The staff was excellent,...

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Helpful?
Thank Drpad
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you for taking the time to tell us about your recent stay. We're pleased to hear you enjoyed your visit and found our location a good value. We appreciate your feedback on the friendliness of our team. We look forward to seeing you again during your next stay in the Detroit Area.

Saint Clair Shores, Michigan
Reviewed 19 September 2016 via mobile

And this hotel was just right. Not a sound to be heard as jets flew by. The staff was awesome, just for our one night. Price was nice and the shuttle service was quick and efficient. If you're flying out and what a clean and nice place to stay, then you need to stay here

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Helpful?
Thank scoop01
LaRhonda S, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear scoop01, We're glad to hear you were able to get a good night's rest at our hotel. Thank you for sharing your experience - best wishes.

Toronto, Canada
Reviewed 23 August 2016

Walked into this newly renovated hotel and was immediately won over by the elegance of the decor. Amenities were better than at many three star properties... how many Starwood properties can boast a decent sized fridge/freezer and a microwave in the room? That plus a nice pool & Jacuzzi, and a great gym with brand-new, high quality machines. Well conceived...

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Helpful?
Thank A K
LaRhonda S, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear A K, We're thrilled to hear you enjoyed your time with us thanks to our many hotel and room amenities. Thank you for providing your feedback and we hope to host you again soon. Take care.

New Delhi, India
Reviewed 23 August 2016

nice hotel ,near to airport,providing shuttle service. after long distance flight it is advisable to take rest in this hotel which is cozy and comfortable. only problem i faced was of cold breakfast in morning

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Helpful?
Thank NDSINGLA
Southlake, Texas
Reviewed 11 August 2016

When I stay in Detroit, if I have time, I do not stay near the airport area, which is a real wasteland in terms of restaurants, stores and things to do. But when I have a late night arrival or early morning departure, this has become my go-to hotel. They have gone through a recent remodel that seemed to last...

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1Thank ScheduleDad

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 

Additional Information about Four Points by Sheraton Detroit Metro Airport

Address: 8800 Wickham Rd, Romulus, MI 48174-1905
Region: United States > Michigan > Romulus
Price Range: $145 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
4 Points By Sheraton Detroit Metro Airport
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Sheraton
Romulus Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Detroit Metro Airport staff and other travellers.
4 questions
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Spring Lake, Michigan
10 months ago
Mount Pleasant, Michigan

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Questions? Get answers from Four Points by Sheraton Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from elevators for a quiet night”
 of 5 bubbles tommy45467, 12 Jun 2016 | Read review
“Very clean rooms with no signs of bed bugs!”
 of 5 bubbles mwilltru15, 10 Jun 2016 | Read review
“Upper floors are quiet and common areas are comfortable. They have computers available to print off boarding pass for flight out”
 of 5 bubbles johncathyb, 31 May 2016 | Read review
“Probably a little quitter on the north side of the building”
 of 5 bubbles retiree2, 20 Feb 2016 | Read review
“Ask if the air conditioning/heating unit is working properly in your room.”
 of 5 bubbles starchild101, 4 Nov 2015 | Read review
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