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Plainly and Simply, Margie and Joanne made me personally feel welcome to the level at which I feel when I go to my family home for Thanksgiving. It is odd writing this type thing bc I never have felt compelled to wrote this to acknowledge...More
Had a girls hockey team at the Four Points. Staff could not have been more friendly throughout. Front desk staff was attentive and could not have been more pleasant. We had a few of our girls making some noise about 930 on Saturday night. They...More
Thank John C
Response from Nicole M, General Manager at Four Points by Sheraton Detroit Metro AirportResponded 30 October 2017
Thank you for such a great review! I hope that your team had a great time at the tournament and also at the hotel.
We look forward to having you back with us again soon!
Flight got cancelled so I booked this hotel while waiting for a refund. Between 9pm and 10pm had to call twice to get the shuttle bus to show up. Staff that answered phone was either really busy or just having a bad day - not...More
Overall a good stay, with a few problems plaguing my room and room key. The window could not be completely locked and cold air kept seeping in. The heating unit struggled to stay at 70℉ even after raising the desired temperature to 90℉. Also someone...More
We usually don't stay at Sheraton properties, and probably will not stay at this one again. There are many other options that offer hot free breakfasts. this one does not, The decor was tired, the furnishings definitely needed to be replaced; the desk chair in...More
Response from Nicole M, General Manager at Four Points by Sheraton Detroit Metro AirportResponded 28 September 2017
Thank you for taking the time to reivew your recent stay at the Four Points by Sheraton Detroit Metro Airport.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More
Response from heather h | Property representative |
Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great... More
Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great trip!