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Four Points by Sheraton Detroit Metro Airport

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215 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Detroit Metro Airport
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Showing 210: English reviews
Center
Reviewed 14 January 2017

Nothing seemed to differ significantly from average Four Points in US. Large room and bathroom, an ok bar area. The place is quite fresh -more surface renovation than bulk improvements, except the bathroom that is a really good. Noisy Windows -vortex from the wind won't keep you awake but you do hear it. Same for planes -not a major problem...

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Helpful?
Thank Hedin
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Hedin- Thank you for taking the time to let us know about your stay at the Four Points by Sheraton. I am happy to hear that you were pleased with our renovations. I apologize that the bathroom floor was not up to our usual standards and will work with our housekeeping team to ensure that this is not an...

sylvania ohio
Reviewed 30 December 2016 via mobile

We stayed at Four Points before our trip to Mexico. Very clean hotel. Our package included parking for our trip and hotel room. It was a little more expensive than I wanted to pay. Parking is off site. You drive your car to the parking lot and a shuttle picks you up. The hotel bar was nice. Not sure if...

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Helpful?
Thank ssnyder7552
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear ssnyder7552- Thank you for your kind comments. We take pride in our hotel cleanliness and the quality of Hopunion Gastropub, our onsite restaurant. I hope that your trip to Mexico was wonderful and that you come by and see us again soon! Warm regards, Nicole M

Woodstock, ON
Reviewed 20 December 2016

Great location and hotel with everything required for an overnight prior to flying or returning from a trip. Staff friendly and accommodating. Rooms comfortable, well equipped and very clean. Good in-house restaurant/bar with reasonable prices and choice. Excellent airport shuttle service. Only drawback is they don't offer parking accommodation for long stay when using the airport like many of the...

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Helpful?
Thank Alfie65
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Alfie65- Thank you for your great comments about the Four Points by Sheraton at the Detroit Metro Airport. I am happy to hear that you were comfortable while with us. While we don't offer long term parking on site, we do work with a nearby parking facility and offer transportation to and from the airport. We hope to see...

Nashville, Tennessee
Reviewed 19 December 2016 via mobile

We missed our connection to Cancun and booked a room thru delta at the Wyndham Garden Hotel which was a dump. Walked just down the street to Sheraton because their restaurant was open for lunch. It's much cleaner and more modern. Since it's my birthday and we're stranded, my husband talked to an employee and they drove to Kroger about...

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Helpful?
Thank drobbi
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear drobbi- Thank you for taking the time to write a review of your recent stay. We are happy that we got to share your husbands birthday with you and hope that you had a wonderful time in Cancun! We look forward to having you back with us.

Reviewed 9 December 2016

We thought we had a reservation at the much larger Sheraton Hotel near the Detroit Airport. Unfortunately (not really, as it turned out), our reservation was at the 'other' Sheraton Hotel basically just around the corner. Four Points is now our new 'favorite' travel DTW hotel. Neat, clean, friendly with great beds and good food, there is not real downside...

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Helpful?
Thank beckmey11
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear beckmey11- I am happy to hear about your pleasant "mistake"! We hope that you stop in to see us again in the near future. Warm regards, Nicole

Skokie
Reviewed 4 December 2016

A few dollars more than I had hoped to pay, a room at this hotel was value for money. Good service, a great room, pleasant bar-restaurant (open late), although zero vegetarian options besides a vegetable side dish (but that was very good). Good front desk service, shuttle service. For an overnight business stop, it was a pleasant stay.

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Helpful?
Thank maxwellst
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you for your review. I am happy to hear that you felt our hotel was a good value and that you received great service! Our talented chefs at Hopunion are able to customize dishes, so visit us the next time you're in town and we'll be happy to work with your food preferences! We look forward to your next...

Portage, Michigan
Reviewed 17 November 2016

My husband and I recently stayed one night at the Four Points Sheraton the evening before catching a very early flight to NYC. This hotel is not new to me, as this is a frequent spot I prefer to stay before early flights out of Detroit. The beds are super comfy, the rooms spacious and clean. I even love the...

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Helpful?
Thank NoirCiel
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Hi NoirCiel- Thank you for taking the time to let us know about your stay. I am happy to hear that we are your go-to spot when flying out of Detroit Metro Airport. I appreciate your note about the guest room doors and will work with my maintenance team to figure out a solution to the issue. We look forward...

Reviewed 30 October 2016 via mobile

My husband and I always stay here using our starwood poins the night before our flight. It is a very good value for us. Very nicely remodeled. Great restaurant and very nice beds and room. Love that there is a refrigerator and microwave and staff is very friendly

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Thank DL1017
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you for your great review of the Four Points-Detroit Metro Airport! We look forward to having you as our guest again soon!!

Washington DC, District of Columbia
Reviewed 23 October 2016 via mobile

I booked a last minute trip to visit my son in Ann Arbor. Didn't know it was homecoming weekend and all of the hotels in Ann Arbor were booked, so I tried this one. Although it has been renovated, I realized there are far better hotels surrounding this one. You can hear everything from the planes overhead to the conversations...

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Helpful?
Thank RoseN627
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear RoseN627- Thank you for your review, I apologize for your stay not being as enjoyable as it could have been. I take both cleanliness and customer service very seriously, and will be addressing your comments with the team to ensure this does not happen again. We do hope that you will give us another chance. Regards, Nicole

Bellaire, Michigan
Reviewed 23 October 2016

We ate at the restaurant twice as it required no driving and were pleased with the quality of the food. The selection was somewhat limited but fit our desires quite well. There was a full service bar as well.

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Helpful?
Thank Saluki66686
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Saluki66686- Thank you for taking the time to review the restaurant at the Four Points. I am happy to hear that you found the food tasty. We hope to see you again soon! Thanks- Nicole

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 

Additional Information about Four Points by Sheraton Detroit Metro Airport

Address: 8800 Wickham Road, Romulus, MI 48174-1905
Region: United States > Michigan > Romulus
Price Range: $159 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
4 Points By Sheraton Detroit Metro Airport
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Sheraton
Romulus Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Detroit Metro Airport staff and other travellers.
4 questions
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Spring Lake, Michigan
over a year ago
Mount Pleasant, Michigan

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Questions? Get answers from Four Points by Sheraton Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid top floor and rooms on south side of hotel if you want a quieter room, as those rooms face the airport (plane noise).”
carcross, 23 Apr 2017 | Read review
“Any room is good. Excellent staff who is willing to help.”
samuelgL5648OJ, 17 Jan 2017 | Read review
“Keep away from elevators for a quiet night”
tommy45467, 12 Jun 2016 | Read review
“Very clean rooms with no signs of bed bugs!”
mwilltru15, 10 Jun 2016 | Read review
“Upper floors are quiet and common areas are comfortable. They have computers available to print off boarding pass for flight out”
johncathyb, 31 May 2016 | Read review
5 of 5