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The hotel is old and modestly maintained. The rooms are small. The air conditioning units are noisy. The linens and towels are poor. The lobby smells from air deodorizer. Very few redeeming factors other than convenience to the airport. Try some other place.More
1 Thank laurenj38
Response from Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 18 September 2014
We are very sorry to hear we failed to meet your expectations during your recent stay with us. I assure you, cleanliness is extremely important to our team, and we have addressed your comments to our team to ensure this standard is properly...More
My girlfriend and I missed our flight going on vacation and decided to stay here rather than drive home because of its proximity to the airport. The woman at the front desk was very friendly, accommodating, and helpful. We checked in and relaxed in the...More
Response from Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 29 September 2014
Dear Christina B,
We are glad you were able to have a spontaneous stay with us! We understand the frustrations traveling can bring, and we are happy you enjoyed our accommodations, friendly team, amenities, and services. Thank you for sharing your experience, and we hope...More
this is just another hotel near the airport. the building is not the newest, but the staff will make me come back. Mary at the front desk was so nice and gave us a friendly smile each time we entered/ exited the hotel. she even...More
Unexpectedly stranded at DTW and found my way here. The rooms were a little small but very comfortable and clean. The service was great - fast and friendly. 5 min free shuttle the airport that runs every 30 minutes. Good for a quick stopover.
This hotel beats the other hotels in the area. Prices are better and you get an in room refrigerator and microwave.
Pool is nice and hot tub is just right. Staff is friendly and quick to make you feel at home.
I was really impressed!...More
Response from heather h | Property representative |
Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great... More
Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great trip!