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Quality Inn & Suites Romulus

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Quality Inn & Suites Romulus
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376 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Romulus
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Showing 370: English reviews
Rochester, Michigan
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 March 2015

Christa, the sales and marketing manager helped us check in at the front desk. Her big smile and perky attitude was a good start to a pleasant stay. There were 10 of us traveling together. We all met up for breakfast, which we all thought was adequate for what we paid for the room w/parking. None of my friends complained... More 

Helpful?
Thank junebaby52
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello Satisfied Guest! On behalf of myself, Christa, and my whole staff, I would like to thank you greatly for taking the time to share how much you loved your stay with other travelers online. You gave us such a glowing review! Thank you once again and we can not wait to see you again. Management Quality Inn & Suites... More 

1 review
Reviewed 24 February 2015 via mobile

I can't express how much I appreciate my stay here at Quality Inn. From the time I walked in I was noticed and appreciated Alyssa is helpful and generally kind . I like to Quality Inn having Alyssa as an employee.

Helpful?
Thank Michael G
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello loyal and valued guest, Thank you for such a wonderful review. Please know that it is completely our pleasure to provide you with superior service. We are all so happy to see that you took notice! Come see us again! Thank you once again Management Quality Inn & Suites DTW More 

Detroit, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2015

The staff are friendly enough, but that about this place is has going for it. The room quite frankly is filthy. We are getting ready to check out and plan to relay this to the front desk staff. For example, it's very clear the carpet was not vacuumed. It's also good for potential guests to know that when you stay... More 

Helpful?
Thank Brezo_F
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, I would like to apologize to you for your unsatisfactory stay. We strive to have every guest leave our hotel happy, and are sad to see that we were not able to do so in your case. Our property will be undergoing some huge changes in the near future, and we would love to have you return... More 

London, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 February 2015

When we first checked in, the room we were given didn't have a working safe, so the staff gave us another room, upgraded to a suite. The hotel was dated, but handy for the airport, only thing I didn't like about the parking was that it was Valet parking, and had to wait for my keys on our return from... More 

Helpful?
Thank azeeb
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Hello! Thank you for taking advantage of our Park and Fly program! I am delighted to tell you that we will be undergoing some major updates here soon at the Quality Inn and Suites DTW. These changes will take effect very shortly I would love to have you come stay with us again so that you can experience these changes... More 

Detroit
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 February 2015

We stay here when we have early flights from DTW. The first time we stayed, I was a little nervous because the building is somewhat dated, but the room was very clean. We've not been disappointed once in our return trips. They serve a hot breakfast in a small-ish dining area, but we are usually out early and don't have... More 

Helpful?
Thank lifeisgoodtome
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Hello! Thank you for your comments! I am glad to hear you took advantage of our park and fly option. Your feedback is valuable to our team, as we look for ways to better our hotel and services. I would love to see you again so that you can witness the adjustments we make in regards to what we fell... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 February 2015 via mobile

I stayed at this hotel with two friends the night before we flew out to Florida. We found the staff to be very friendly! The rooms were a little older looking but the bathroom counter and mirror were updated. The hotel was quiet. From our room we could hear some airplane noise but I found it had subsided by the... More 

Helpful?
Thank Shannon K
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Greetings, Thank you for taking the time to share your feedback with other customers online. I would like you to know how valuable this is to our establishment. I am excited to hear how well our parking worked for you. Thank you once more, Management Quality Inn & Suites DTW More 

Rome
2 reviews
Reviewed 4 February 2015

We were staying overnight before a flight to Orlando. The room was very comfortable and the service was great. They include a valet parking service for cars to stay parked in a secure lot for up to 14 nights with out overnight pre-trip stay.

Helpful?
Thank 172jan58
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello, Thank you for sharing your experience with the rest of the travelers. Positive customer feedback is important to our hotel. I am really happy to hear thatour services suited your needs. Thank you once again, Management Quality Inn & Suites DTW More 

Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2015

I frequently stay this hotel and enjoy my stay everytime. The staff is very helpful and especially Galila Girgis , she is very hospitable. She is one the most friendly staff I have encountered. The rooms are very clean and comfortable. I would recommend this hotel to anyone going to Romulus, MI for business or leisure.

Helpful?
1 Thank Nalini p
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear Nalini, First of all, I'd love to thank you for being such a loyal guest to our hotel!!! We are both honored and happy that you choose our location as part of your frequent travels over and over again. I will forward the wonderful compliments to Galila and staff and look forward to continue to see you in the... More 

Farmington Hills, Michigan
1 review
Reviewed 30 January 2015

I travel across the USA for work 5 days a week. Alissa & Cynthia at the front desk at This Quality Inn & Suites in Romulus are wonderful. I am in a different hotel most nights - and I have seen the good , the bad & the ugly after a long day of work. I was greeted with a... More 

Helpful?
Thank Nathan S
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello Nathan! Thank you for taking the time to write a wonderful review for us! I speak on behalf of my staff when I say how appreciative we are. Your compliments are encouraging and helpful to us all We are honored to have you as a guest, and would love to see you many more times. Thank you, Management Quality... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 January 2015

This was a silver lining to a very bumpy layover in Michigan. Just have to say thank you to Jason for taking such great care of us while we were stuck in Romulus trying to fly out over the holidays. This unassuming hotel has the best service in the business.

Helpful?
Thank Vacayhungry
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello! I would like to thank you for filling out our guest survey. We realize how important your feedback is to our continued improvement and success. Our goal at the Quality Inn and Suites DTW is to build lifelong relationships with our clients. Your comments help our entire staff to learn what our customers appreciate and deserve. Sincerely, Manager Quality... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Quality Inn & Suites Romulus

Address: 9555 Middlebelt Road, Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: $87 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Romulus 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Quality Inn And Suites Romulus
Quality Inn & Suites Romulus Hotel Romulus
Quality Inn Romulus
Quality Inn Hotel Romulus
Romulus Quality Inn
Hotel Style:
#5 Family Hotel in Romulus
#11 Business Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Romulus staff and other travellers.
6 questions
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Windsor, Canada
7 months ago
Mount Morris, Michigan, United States

See all questions (6)

Questions? Get answers from Quality Inn & Suites Romulus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here!!”
 of 5 bubbles lynnb815, 24 Oct 2016 | Read review
“If you are staying for more than one night - put a sign on your door to have service.”
 of 5 bubbles 349lyndeer, 14 Oct 2016 | Read review
“Chose a different hotel!!”
 of 5 bubbles shannonmN3375JU, 2 Sep 2016 | Read review
“Perfect airport location. Easy highway access and drive to Detroit.”
 of 5 bubbles nc114, 22 Aug 2016 | Read review
“choose another hotel”
 of 5 bubbles Jimsreview, 28 Jun 2016 | Read review
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