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Quality Inn & Suites Romulus

9555 Middlebelt Road, Romulus, MI 48174
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Block’s Stand & Greenhouse
    4.3 km
  • 2 star hotel
  • Free Wifi
Reviewed 27 March 2015
Inexpensive airport rest
I agree with the general reviews. The Front Desk Manager Galila... more
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381 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Torrance, California
Reviewed 27 March 2015

I agree with the general reviews. The Front Desk Manager Galila (Her 5 stars brought the overall experience to 4) is one of the best persons I have dealt with, from my call in reservation to her greeting and positive personality at check in. With her gracious attitude and attention to detail, I see her owning and managing very soon....

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Helpful?
Thank torrancemiller
gmmi101, Director of Sales at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, Thank you for sharing your experience with our staff in such a gracious way! We love what we do, and want each and everyone of our guests to walk away feeling that they are valued by us. Were glad that your enjoyed your stay and hope to see you again! Sincerley, Quality Inn & Suites Management

lyle7692
Reviewed 25 March 2015 via mobile

The breakfast was pretty forgettable, but it was there. Rooms were clean and comfortable. We were not disturbed by planes! But the best feature was that we didn't have to drive to a parking lot for long term parking! They drove it there and the shuttled picked us up at the hotel. We were pleased.

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Helpful?
Thank lyle7692
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Thank you for your feedback on your recent stay. We wish that you would have had a better experience with our breakfast, so we would like for you to return to us in the future. We are glad you found our valet parking convienent and helpful. Again, we hope to see you again! Thank you for staying at the Quality...

Windsor, Canada
Reviewed 18 March 2015

This was our second time here before our flight. Clean, very friendly, on time shuttles. We would highly recommend this hotel. Very welcoming place. Kudos to the Front Desk Staff for doing a great job. I felt like I was coming home to family. Will see you again!

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Helpful?
Thank dpozzobon
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Loyal Guest, Thank you for returning to us once again! I am very happy to hear that you loved your stay once again. Come back and witness the upgrades we are making to our hotel in the near future! Sincerely, Management Quality Inn & Suites DTW

Gaylord, Michigan
Reviewed 17 March 2015

We arrived for an overnight with the park/fly package. Nice hotel and Manager very cooperative. Upgraded to third floor King at request. No problems. We reserved our airport transport for 6 AM Thursday morning and the driver was there on time, Great!! We loaded the passengers and luggage from the Quality and then proceeded to the neighboring Days Inn for...

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Helpful?
Thank LOVEMEXICO66
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello! Thank you for the kind comments about your most recent stay. I am glad that the accommodations we provide, and am making efforts to perfect the experience for our guests. Come see us again for more deals and steals on parking packages. Thank you once again! Management Quality Inn and Suites DTW

Reviewed 14 March 2015

After a week in Mexico we came back where our car was parked, only to find out that the battery was dead and the car did not start. I went to the front desk and told the receptionist that I was going to call AAA. Heather Davis (General Manager) heard that and said "no do not call AAA I will...

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Helpful?
1Thank Dania A
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello! Thank you for the business and wonderful compliment. It is completely our pleasure to be able to help you out and make things more convenient for you. Please continue to return to us ! Thank you, Management Quality Inn & Suites DTW

Rochester, Michigan
Reviewed 7 March 2015

Christa, the sales and marketing manager helped us check in at the front desk. Her big smile and perky attitude was a good start to a pleasant stay. There were 10 of us traveling together. We all met up for breakfast, which we all thought was adequate for what we paid for the room w/parking. None of my friends complained...

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Helpful?
Thank junebaby52
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello Satisfied Guest! On behalf of myself, Christa, and my whole staff, I would like to thank you greatly for taking the time to share how much you loved your stay with other travelers online. You gave us such a glowing review! Thank you once again and we can not wait to see you again. Management Quality Inn & Suites...

Reviewed 24 February 2015 via mobile

I can't express how much I appreciate my stay here at Quality Inn. From the time I walked in I was noticed and appreciated Alyssa is helpful and generally kind . I like to Quality Inn having Alyssa as an employee.

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Helpful?
Thank Michael G
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello loyal and valued guest, Thank you for such a wonderful review. Please know that it is completely our pleasure to provide you with superior service. We are all so happy to see that you took notice! Come see us again! Thank you once again Management Quality Inn & Suites DTW

Detroit, Michigan
Reviewed 17 February 2015

The staff are friendly enough, but that about this place is has going for it. The room quite frankly is filthy. We are getting ready to check out and plan to relay this to the front desk staff. For example, it's very clear the carpet was not vacuumed. It's also good for potential guests to know that when you stay...

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Helpful?
Thank Brezo_F
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, I would like to apologize to you for your unsatisfactory stay. We strive to have every guest leave our hotel happy, and are sad to see that we were not able to do so in your case. Our property will be undergoing some huge changes in the near future, and we would love to have you return...

London, Canada
Reviewed 15 February 2015

When we first checked in, the room we were given didn't have a working safe, so the staff gave us another room, upgraded to a suite. The hotel was dated, but handy for the airport, only thing I didn't like about the parking was that it was Valet parking, and had to wait for my keys on our return from...

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Helpful?
Thank azeeb
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Hello! Thank you for taking advantage of our Park and Fly program! I am delighted to tell you that we will be undergoing some major updates here soon at the Quality Inn and Suites DTW. These changes will take effect very shortly I would love to have you come stay with us again so that you can experience these changes...

Detroit
Reviewed 12 February 2015

We stay here when we have early flights from DTW. The first time we stayed, I was a little nervous because the building is somewhat dated, but the room was very clean. We've not been disappointed once in our return trips. They serve a hot breakfast in a small-ish dining area, but we are usually out early and don't have...

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Helpful?
Thank lifeisgoodtome
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Hello! Thank you for your comments! I am glad to hear you took advantage of our park and fly option. Your feedback is valuable to our team, as we look for ways to better our hotel and services. I would love to see you again so that you can witness the adjustments we make in regards to what we fell...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites Romulus

Address: 9555 Middlebelt Road, Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: $84 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Romulus 2.5*
Number of rooms: 124
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Also Known As:
Quality Inn & Suites Romulus Hotel Romulus
Quality Inn And Suites Romulus
Quality Inn Romulus
Quality Inn Hotel Romulus
Romulus Quality Inn
Hotel Style:
#5 Family Hotel in Romulus
#11 Business Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Romulus staff and other travellers.
6 questions
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Windsor, Canada
9 months ago
Mount Morris, Michigan, United States

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Questions? Get answers from Quality Inn & Suites Romulus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here!!”
 of 5 bubbles lynnb815, 24 Oct 2016 | Read review
“If you are staying for more than one night - put a sign on your door to have service.”
 of 5 bubbles 349lyndeer, 14 Oct 2016 | Read review
“Chose a different hotel!!”
 of 5 bubbles shannonmN3375JU, 2 Sep 2016 | Read review
“Perfect airport location. Easy highway access and drive to Detroit.”
 of 5 bubbles nc114, 22 Aug 2016 | Read review
“choose another hotel”
 of 5 bubbles Jimsreview, 28 Jun 2016 | Read review
5 of 5