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I am a college student from San Diego, California and I am currently staying at the Extended Stay America Hotel in Roseville, Michigan while attending a Graduate Program at Wayne State University in Detroit. From the moment I arrived at this hotel I have had...More
Response from Manager_11525, General Manager at Extended Stay America - Detroit - RosevilleResponded 10 October 2014
Thank you so much for posting a review of our property. I'm glad to hear that Toni, Rob, Nicole and Michelle have made your stay perfect. We are proud to have provided you a clean and quiet room at a convenient location. The staff and...More
My power has been out the last couple of days and I rented a room here for the night. It was TERRIBLE. When I arrived I was told the elevator was not working..STRIKE 1. I was given a room on the 2nd floor so that...More
1 Thank drdr524
Response from Manager_11525, General Manager at Extended Stay America - Detroit - RosevilleResponded 4 September 2014
Thank you for taking the time to tell us about your experience. We are very sorry to hear that elevator was not functioning during your stay and that you experienced a smoke odor. We will work with our housekeeping staff to make sure our rooms...More
Rooms smell bad, carpet is filthy, comforter was not clean, carpet mites, fleas. Working girls in facilities. Only thing positive, staff was nice.Manager seemed not to care about concerns. They were rated 21/2 stars, it is more a 1. Worse place I have ever stayed.More
Response from Manager_11525, Owner at Extended Stay America - Detroit - RosevilleResponded 22 August 2014
Your review for our hotel was recently brought to my attention. The situation you described regarding the condition and cleanliness issues of your room is unacceptable. We are very sorry for your experience. In response to your feedback, I will be working with my housekeeping...More
I had to be in this area for a son who was hospitalized for over a month. The staff was outstanding. They took care of every need. Room was clean, plenty of utensils etc. Had a two burner stove, full size fridge and microwave and...More
Thank Alan L
Response from Manager_11525, General Manager at Extended Stay America - Detroit - RosevilleResponded 22 July 2014
Alan - Thank you so much for posting a review of our hotel. We are glad to read that our staff provided you with quality service and that you enjoyed your clean, comfortable room.
Thank you again for your review. We hope to see you...More
Stayed here for about a month and the hotel is very clean and has a half size kitchen that makes you feel at home, the beds are very comfortable and rates are very resonible and I would have to say there customer service is excellent...More
Thank phil c
Response from Manager_11525, General Manager at Extended Stay America - Detroit - RosevilleResponded 17 July 2014
Phil - We want to thank you for taking the time to post a review of your stay. We strive to provide our guests with a "home away from home" experience, so we are very happy to hear that you felt at home during your...More
US$74 - US$105 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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