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Red Roof Inn Detroit St Clair Shores

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Red Roof Inn Detroit St Clair Shores
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150 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Detroit St Clair Shores
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Showing 148: English reviews
Asheville, North Carolina
Reviewed 12 August 2016

I arrived late at night for my reservation. There was more activity in the parking lot and on the second floor balcony than I liked. I didn't feel like it was very safe. There were people and cars cruising around the parking lot at 1:30 am. The room was dated but clean and relatively quiet. The bed was comfortable. I...

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Helpful?
Thank Sanda24237
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Please accept my sincerest apologies for the items you mentioned. We always want all of our guests to feel comfortable, safe, and secure during their stay with us. Should something ever cause a guest concern, we ask that they notify us immediately so that the situation can be remedied. I hope that you give us another try should your travels...

Reviewed 12 August 2016 via mobile

The people here at the Red Roof Inn are very welcoming and get you taken care of. I'm out of town a lot and often stay here and it's always the first place I come looking to. Thank you everyone at the Red Roof Inn for the easy check-ins and relaxing rooms. Goodnight.

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Helpful?
Thank Brian W
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

It's always great to see such nice feedback about our team; thank you for sharing yours! We look forward to having you as our guest each time your travels bring you to our area.

Detroit, Michigan
Reviewed 8 August 2016

very nice and accommodating, took care of all our needs and housekeeping and staff were very friendly. i go here all the time and it makes you feel at home. this is where me and my boo go for quality time. amanda at the front desk is the best

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Helpful?
Thank nika0605
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

We love getting feedback from guests, thanks for sharing your experience at our hotel. I will be sure to share your comments with Amanda and the rest of our outstanding team.

Detroit, Michigan
Reviewed 7 August 2016 via mobile

Amanda was very nice an helpful. Service was amazing!!!! It's very clean an comfortable. Great place to take the family for a getaway from home. Right off the freeway, so if you need to get right back on the road. Smoke free an quiet for a good nights rest.

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Helpful?
Thank ejknott
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for the great review! Please come back and be our guest the next time you are staying in our area.

Warren, Michigan
Reviewed 6 August 2016

I am a frequent guest at this location. the rooms are modern and clean. the beds are comfortable. the staff is friendly and helpful. when I get there Teresa c always has a free hot fresh cup of coffee for me even when I have a late check in

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Helpful?
Thank kjddog3
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for the feedback; I'll be sure to share your comments with our team, especially Teresa!

Saint Clair Shores, Michigan
Reviewed 4 August 2016

Clean comfortable rooms . Helpful friendly staff. Shopping and restaurants with-in walking distance. Pleasant and relaxing atmosphere. Local transportation available to Detroit area and surrounding casinos.

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Helpful?
Thank rtbulldog
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for taking the time review your stay with us, we appreciate the feedback.

Reviewed 4 August 2016

Hotel clerk was great, friendly and helpful. Hotel needed updating. Despite it being a non-smoking hotel, with signs everywhere, guests and housekeeping stood or sat in the walkways smoking. Husband and I have allergies so the smoke did not help. Also the rooms smelled of smoke and carpet was dirty. I'd made reservations for four nights but only stayed one...

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Helpful?
Thank M9262MWdianeb
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Please accept my apologies for the issues you mention in your review. I'll be sure to share your concerns with our team and work on improvement.

Reviewed 3 August 2016 via mobile

I enjoy my time here anytime I come, great people safe environment thumbs up all the way!! Any time I want to have a late night creep I don't go anywhere else.. Teresa at the front desk always show great customer service and treat me like family 👍👍👍👍👍👍👍👍👍👍👍👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌

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Helpful?
Thank Daewoo D
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for the positive feedback about the service our team provides when you stay with us.

Dallas, Texas
Reviewed 26 July 2016

We stayed here one night. We moved to the Holiday Inn Express because this hotel was dirty , dated and worn out. It was not a pleasant place with many nefarious guests. The only good thing was pets stayed free. The carpet was stained and filthy. I would not recommend this location . They really need to renovate this location...

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Helpful?
1Thank gerardb58
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Please accept my sincerest apologies for the conditions you mentioned during your recent stay with us. Once renovated, I hope that you'll give us another chance when your travels bring you and your pets back to the area.

Pontiac, Michigan
Reviewed 21 July 2016

The accommodations are clean and adequate for the price. What brings me back are the people. The staff is always friendly and do whatever they can to make you feel taken care of. Especially Cindy at the check in desk. Thanks to these people I feel comfortable here.

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Helpful?
Thank S E
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for the great feedback about our hotel and our team that provided you with WOW service! We look forward to having you as our guest again and again!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Detroit St Clair Shores

Address: 31800 Little Mack Road, Roseville, MI 48066-4526
Region: United States > Michigan > Roseville
Price Range: $75 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Detroit St Clair Shores 2*
Number of rooms: 109
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Also Known As:
Red Roof Inn Detroit St Clair Shores Hotel Roseville
Red Roof Inn Roseville
Roseville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Detroit St Clair Shores staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Get a room away from highway”
 of 5 bubbles Wendy1107, 3 Jan 2017 | Read review
“Check out the room you're assigned before taking it.”
 of 5 bubbles GlennL329, 12 Oct 2016 | Read review
“Rooms to the back of the hotel have easy access to pet friendly green space.”
 of 5 bubbles A_Nicole78, 15 Aug 2016 | Read review
“Don't dwell outside late at night.”
 of 5 bubbles Sanda24237, 12 Aug 2016 | Read review
“very comfortable”
 of 5 bubbles nika0605, 8 Aug 2016 | Read review
5 of 5