Kewadin Casinos Hotel
Kewadin Casinos Hotel
2186 Shunk Rd, Sault Ste. Marie, MI 49783-9467
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Avg. S$167 /night, 3/24 - 3/25
S$167
per night
S$153
per night
S$138
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#1 of 1 resort in Sault Ste. Marie
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Kewadin Casino Hotel and Convention Center is Northern Michigan's premiere gaming destination featuring more than 800 slots, 15 table games, poker, live Keno and bingo. The hotel has more than 300 rooms and suites and offers dining, free wifi, an indoor pool, gym, live entertainment, lounges, business center, free shuttle service and gift shop. Kewadin also has a 61 site RV park with electrical hook-ups, waste station and shower house.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Casino and Gambling
Game room
Shuttle bus service
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Gift shop
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Mid-range
Location
2186 Shunk Rd, Sault Ste. Marie, MI 49783-9467
Getting there
Sault Ste. Marie Airport
14.1 km•
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Chippewa County Airport
27.5 km•
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255 Restaurants
within 10 kilometers
Reviews
Traveller rating
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Detailed Reviews
I think that the three stars are more for the fact that at least it is accommodations, and they did meet a minimum expecation in some ways, but dear, dear, the physical shape was bad. I noted a few notices around the property that they are/were planning a hotel upgrade to be done this fall, but really is that an excuse for torn furniture, scrapes on the walls, and carpet that made me shudder sometimes? The other major issue is that it is a smoking casino. Certainly most may think what does that have to do with the hotel, well, I can tell you that the smoke permeates everything. I feel for certain that some guests may have smoked in the casino and then returned to a smoke-free room and with clothing reeking. Or at least by being around other smokers they brought that aroma back to the room. The antiquated HVAC was noisy enough to drown out the drunk party next door, which I overlooked, but really. I stayed because I was attending a conference and didn't want to hassle with driving (parking) from another location, but if I ever do attend anything again I surely will be staying elsewhere, and bring a huge spray bottle of Febreze.
Because they did provide clean bedding, a good bed, and I did get to sleep eventually, I figured falling to a three was okay. I try never to take it personally, which is where they may have fallen further.
Last note, knowing that they (like everywhere else) are so under-staffed, I would rate their food options as very limited. A 10 item buffet for breakfast only, no ala carte, and although the food was wonderful from the deli with a wide selection, you waited in line for nearly an hour, then longer for the food, and if you found a place to sit you were one of the lucky ones. They might consider more seating.
Because they did provide clean bedding, a good bed, and I did get to sleep eventually, I figured falling to a three was okay. I try never to take it personally, which is where they may have fallen further.
Last note, knowing that they (like everywhere else) are so under-staffed, I would rate their food options as very limited. A 10 item buffet for breakfast only, no ala carte, and although the food was wonderful from the deli with a wide selection, you waited in line for nearly an hour, then longer for the food, and if you found a place to sit you were one of the lucky ones. They might consider more seating.
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Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dawna LaLonde, Marketing at Kewadin Casinos Hotel
Responded 30 Aug 2023
Hi TravelGoddess77. Thank you for your patronage. We are sorry you did not enjoy your recent visit as we would have hoped. Your feedback will be reviewed by our Management Team. If you would like to speak with a member of our Management Team, please call Patty at 1-800-Kewadin extension 54913. We do hope to see you again. Have a great day! Dawna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for one night. We rented two suites. I read the previous reviews and was a little concerned. However, it was a very good experience. The sweets were both very large, they had a small refrigerator, microwave and sink. Very good jetted tub. There was a review with a negative on the bathroom faucet I found the easiest way is tap it twice and it turns on I do agree though you’re stuck with whatever temperature comes out which is not cold. it is true that there is some ambient smoke odor in the hotel. However, we had non-smoking suites and there was absolutely no odor whatsoever. The sauna was nice and the hot tub, also the pool was quite large. The exercise room was adequate although a couple of the machines were not working correctly. Overall, I would definitely stay here again because it was worth the money and for those who say it’s a remote location. It’s only a couple minutes to get to downtown. By the way, there’s not much in downtown Soo anyway
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dawna LaLonde, Marketing at Kewadin Casinos Hotel
Responded 6 Apr 2023
Hi JimboBryan. Thank you for your visit to and 4-Star rating and review of Kewadin Casinos Hotel in the Sault. We are glad you enjoyed your visit and appreciate you sharing your impression of our rooms and amenities with other customers as you have. Your feedback is appreciated and will be reviewed by our Management Team. If you would like to speak with a member of our Management Team, please call Dan at 906-635-4968. We hope to see you again soon. Have a great day! Dawna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wife booked 2 non smoking rooms, when got confirmation it stated "2 Queens" nothing about smoking or non smoking, this day and age a lot of hotels are total non smoking, Since it did not say "smoking" she assumed they where non smoking. When we arrived they stated we had reserved smoking rooms, they were full and that was all they had. We complained, wife is allergic, could not use them. Front Desk said they could not do anything. We went to the room, terrible, smoking rooms are concentrated with smoke. They offered an air cleaner, never brought it. She called for manager, whom stated she would see what she could do. She then called back to state that there were other rooms on floors that are closed because not enough housekeeping staff. They prepared one and we moved to it. We had another room reserved for a crew member the next day, she was also able to get him a non smoking room. We had booked with a group. To change the second room they claimed we had to pay the difference between the group rate and the normal rate. Which we did to get our crew member, a non smoker, a non smoking room. Personally, I think it is sad that you can get mixed up on a booking and then they charge you additional to get it changed. That's just taking advantage. I suspect if we were gamblers it would have gotten straightened out for free. We were there with a group that took about 200 rooms. Sounds like they appreciated the business in these poor economic times. The hotel is over priced for it's condition. Would never consider staying there again. No free breakfast, no free internet, no bell hop, I know it's a pandemic out there but I suspect it's not much better there in normal times.
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Date of stay: September 2021Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip:Â Make sure you get confirm non smoking otherwise you get smoking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dawna LaLonde, Marketing at Kewadin Casinos Hotel
Responded 11 Oct 2021
Hi Birtrand M, Thank you for your visit, rating and review. We are sorry you did not enjoy your visit as we would have hoped. We do offer non-smoking rooms which must be requested when making reservations so they are kept available for those wanting them. We also do offer special group rates sometimes that are lower than individual room rates. We also apologize for the misunderstanding that caused you to not be provided the air cleaner you requested. Your feedback will be reviewed by our Management Team. If you would like to speak with a member of our Management Team, please call Dan at 906-635-4968. Your time and attention are appreciated. We do hope to see you again. Have a great day! Dawna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very disappointed in our stay. We understand construction causes a little disruption but were still unhappy overall. The wifi was terrible. There was no hot tub as advertised. No continental breakfast. The price was advertised as $99 but the hotel would only give us a price of $130. Won't be back.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dawna LaLonde, Marketing at Kewadin Casinos Hotel
Responded 22 Aug 2024
Hi J1580SDcarolt. Thank you for your patronage. We are sorry you did not enjoy your visit as we would have hoped. Yes, we are updating all of our rooms, several rooms at a time until done. Because the Upper Peninsula is a northern rural area with limited providers, internet reception is occasionally not good. We apologize for any inconvenience that may have caused. Some of our rooms have hot tubs which should be requested when reservation is made. As is common in the industry, hotel prices do vary. We have a restaurant and deli that is very popular for breakfast and other meals. Your feedback will be reviewed by our Management Team. If you would like to speak with a member of our Management Team, please call Patty at 1-800-Kewadin extension 54913. We do hope to see you again. Have a great day! Dawna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located adjacent to the Casino. The primary reason to stay at this hotel would be to participate in Casino events. It is probably not a good hotel for other reasons, in part due to its remote location.
There is no refrigerator or microwave oven in the room, although ice is available. There is no "free" breakfast included with the room. There is a faint odor of cigarette throughout the hotel.
The bathroom shower rates 5 stars with lots of hot water flow, although the motion sense lavatory sink is temperamental. One can't get cold water out of it.
The elevator speed is very good. I would consider lodging at this hotel in the future if I was attending a casino event.
There is no refrigerator or microwave oven in the room, although ice is available. There is no "free" breakfast included with the room. There is a faint odor of cigarette throughout the hotel.
The bathroom shower rates 5 stars with lots of hot water flow, although the motion sense lavatory sink is temperamental. One can't get cold water out of it.
The elevator speed is very good. I would consider lodging at this hotel in the future if I was attending a casino event.
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dawna LaLonde, Marketing at Kewadin Casinos Hotel
Responded 11 Jan 2023
Hi Paul M. Thank you for your patronage. We are sorry you did not enjoy your recent visit as we would have hoped. Your feedback is appreciated and will be reviewed by our Management Team. We are located on the outskirts of the Sault...about 2 miles from downtown and make available a free local shuttle for our customers. Also, some of our rooms automatically come with a refrigerator and microwave and that is available for others on a limited basis for a very small fee. If you would like to speak with a member of our Management Team, please call Dan at 906-635-4968. We appreciate your time and attention and do hope to see you again soon. Have a great day! Dawna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I know this Hotel is under renovation and I wish I could give a better review. The employees were so helpful and nice.
The room was clean but terribly worn looking. The room was so dimly lit, I could hardly see. Only cold water from the bathroom sink faucet, difficult to take meds. Hall carpets buckled and tripping hazard. I could smell the smoking from the smoking side Casino when I entered the lobby. The Casino: non-smoking - smaller than I like. Smoking side - the smoking smell, was strong (and I was previously a smoker). I had to leave. I'm shocked any business is still promoting this.
Unfortunately when I was there, getting food was a problem. One restaurant open one day, no restaurant another day then a restaurant open the 3rd day. Luckily we discovered the Lockview Restaurant in town. Great food breakfast, lunch and dinner.
The Hotel did offer free shuttle service drop-off and pick-up, to just about anywhere and that was a saving grace. Wonderful shops in Sault St. Marie. Make sure to check out the Soo Locks Park, regrettably we missed that.
Maybe once the renovations are completed this might be a good place.
The room was clean but terribly worn looking. The room was so dimly lit, I could hardly see. Only cold water from the bathroom sink faucet, difficult to take meds. Hall carpets buckled and tripping hazard. I could smell the smoking from the smoking side Casino when I entered the lobby. The Casino: non-smoking - smaller than I like. Smoking side - the smoking smell, was strong (and I was previously a smoker). I had to leave. I'm shocked any business is still promoting this.
Unfortunately when I was there, getting food was a problem. One restaurant open one day, no restaurant another day then a restaurant open the 3rd day. Luckily we discovered the Lockview Restaurant in town. Great food breakfast, lunch and dinner.
The Hotel did offer free shuttle service drop-off and pick-up, to just about anywhere and that was a saving grace. Wonderful shops in Sault St. Marie. Make sure to check out the Soo Locks Park, regrettably we missed that.
Maybe once the renovations are completed this might be a good place.
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Date of stay: September 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dawna LaLonde, Marketing at Kewadin Casinos Hotel
Responded 25 Sept 2024
Hi N5116BTdebd. Thank you for your patronage of Kewadin Sault Casino and Hotel. We are glad you like our service, room, location and free shuttle pickup and drop-off. Within the next 6 weeks, all Kewadin facilities will be smoke-free. We have heard our customers and staff and are making this effort for the comfort and health of all. Kewadin Sault Casino Trail Deli and Signatures Lounge both serve food and are open daily. The schedule for all food services are available through our Kewadin.com website. DreamCatchers Restaurant is currently closed on Mondays and Tuesdays which is subject to change with schedule posted on Kewadin.com website. We are sorry if that was not all clearly communicated to you. We are updating all rooms at Kewadin Casinos Hotel several at a time until all are done sometime during 2025. . If you would like to speak with a member of our Management Team, please call Dana at 1-800-Kewadin extension 53474. We do hope to see you again. Have a great day! Dawna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was there for the MIPARACON last weekend. The reason I gave this hotel 1 star is because of location. The reception at the front desk was rude. The halls all smell of cigarette smoke. When we got to our room, it was musty smelling. We turned on the air and that too smelled musty. The bathroom curtain was draped over the shower rod and the bottom of the curtain was dirty. The shower nozzle was hanging out the wall, not connected. The sink was motion activated - with only hot water. I don't brush my teeth with hot water. There was no stopper in the sink. The caulking around the toilet was gross. The beds were uncomfortable and the pillows were hard. We travel a lot and I never write reviews, but this needed to be said. This hotel needs to take some of the money they make from the casino and put it into updating these rooms. On the up-side, the waitresses in the restaurant (Dreamcatchers) were awesome!! Next year I'll be staying at a different hotel if I attend the MIPARACON.
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip:Â Go to another hotel. There are plenty in the area!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dawna LaLonde, Marketing at Kewadin Casinos Hotel
Responded 31 Aug 2022
Hi LisaE953, We are glad you like our location and the service you received in our restaurant. We are sorry we were not otherwise up to our usual standards. Your time, attention and feedback are appreciated. Your feedback will be reviewed by our Management Team. If you would like to speak with a member of our Management Team, please call Dan at 906-635-4968. We do hope to see you again. Have a great day! Dawna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited the Kewadin Casino on our bus tour (Louisiana to Michigan).
It was beautiful. There was a small non smoking room and then a larger non smoking room. No problem getting a machine. Was able to play for a couple of hours on $20. That's pretty good. Had fun.
It was beautiful. There was a small non smoking room and then a larger non smoking room. No problem getting a machine. Was able to play for a couple of hours on $20. That's pretty good. Had fun.
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dawna LaLonde, Marketing at Kewadin Casinos Hotel
Responded 16 Oct 2023
Hi ginal991. Thank you for your patronage of Kewadin Casinos and your 5-Star rating and review of Kewadin Casinos Hotel. We appreciate that you and your bus tour chose to come from Louisiana to visit us here in Michigan and are glad you enjoyed playing at Kewadin Sault Casino. We hope you signed up for and consistently used our players club card. If so, we expect you will be pleased with the reward offers you receive based on your level of play. We hope to see you again soon. Have a great day! Dawna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is impossible to get hot water in bathroom sink. My room had a no handle faucet and no way to adjust the water temperature. The water always came out very cold. People need hot water to wash and shave. Had to run hot water in bathtub and use the ice bucket to put the hot water in the bathroom sink.
Room was nice and clean. But doors slamming closed in the hall way kept waking us up. Need to have soft close doors.
Kewadin can afford to put hot water in the bathroom sink for $85 a night.
Room was nice and clean. But doors slamming closed in the hall way kept waking us up. Need to have soft close doors.
Kewadin can afford to put hot water in the bathroom sink for $85 a night.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dawna LaLonde, Marketing at Kewadin Casinos Hotel
Responded 14 Jun 2021
Hi donr4070, Thank you for your patronage, rating and review. We are sorry we were not up to our usual standards. Your feedback will be reviewed by our Management Team. If you would like to speak with a member of our Management Team, please call Dan at 906-635-4968. We do hope to see you again. Have a great day! Dawna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place is 5 minutes from downtown Sau Ste Marie which is a plus but the lobby and rooms need desperate updating. Restaurant has the coziness of a hospital cafeteria but food was good. Little deli had a variety of choices (good pizza) and was open later than the restaurant. Rooms need USB ports, our exhaust fan didn’t work, neither did bed lamp.
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip:Â Parking is free but a hike
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dawna LaLonde, Marketing at Kewadin Casinos Hotel
Responded 28 Aug 2024
Hi Pamela C. Thank you for your patronage. We are glad you liked the food in our restaurant and deli. We are sorry we were not otherwise up to our usual standards. We are currently in process of updating all of our rooms a few rooms at a time until they have all been done. Your feedback will be reviewed by our Management Team. If you would like to speak with a member of our Management Team, please call Dana at 1-800-Kewadin extension 53474. We do hope to see you again. Have a great day! Dawna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you stay in Michigan which this casino is you will not need passports.
If you ask for them when you get there, you will get them! I've always had a fridge and microwave! $3 per night!
You have to pay for alcohol drinks but they are much cheaper than most bars when you order them. They will serve you while you are playing or you can go to the bar and order yourself. Plus you can walk anywhere in the casino with your drinks. The rooms are not that bad. I do not smoke either and I didn't think the rooms smelled like smoke at all. They are pretty good about keeping their smoking floors separate from the nonsmoking floors. Hope this helps! Have a great time!
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PRICE RANGE
S$151 - S$195 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganUpper PeninsulaSault Ste. Marie
NUMBER OF ROOMS
319
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingKEWADIN CASINOS HOTEL | UPDATED 2024 Resort Reviews, Price Comparison and 105 Photos (Sault Ste. Marie, MI) - Tripadvisor
Frequently Asked Questions about Kewadin Casinos Hotel
Which popular attractions are close to Kewadin Casinos Hotel?
Nearby attractions include Soo Locks (3.8 km), Canadian Bushplane Heritage Centre (3.3 km), and Museum Ship Valley Camp (2.8 km).
What are some of the property amenities at Kewadin Casinos Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Kewadin Casinos Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Kewadin Casinos Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Kewadin Casinos Hotel?
Conveniently located restaurants include The Wicked Sister, West Pier Drive-in, and The Taj Indian Cuisine Ltd..
Are there opportunities to exercise at Kewadin Casinos Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Kewadin Casinos Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Kewadin Casinos Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Kewadin Casinos Hotel?
Many travellers enjoy visiting Ermatinger-Clergue National Historic Site (3.4 km), Tower of History (2.8 km), and The Machine Shop (5.3 km).
Is Kewadin Casinos Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.