Best Western Sault Ste. Marie
Best Western Sault Ste. Marie
4335 I 75 Business Spur, Sault Ste. Marie, MI 49783
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Avg. S$160 /night, 3/22 - 3/23
S$222
per night
S$165
per night
S$108
per night
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About
#2 of 17 hotels in Sault Ste. Marie
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Located in Sault Sainte Marie,MI, the Best Western Sault Ste. Marie is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Game room
Kids stay free
Children's television networks
Parking
Wifi
Sauna
Indoor pool
Heated pool
Private pool
Breakfast available
Breakfast buffet
Vending machine
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared bathroom
Shared lounge / TV area
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Modern
Languages Spoken
English
Location
4335 I 75 Business Spur, Sault Ste. Marie, MI 49783
Getting there
Sault Ste. Marie Airport
10.3 km•
See all flights
Chippewa County Airport
24.6 km•
See all flights
226 Restaurants
within 10 kilometers
Reviews
4.3
665 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Best Western Sault Ste. Marie stands as a convenient stop for many, located near the highway and local attractions. The hotel's breakfast selection garners appreciation from guests, though there's a consensus that the amenities could use some refreshing.
Opinions on the rooms are mixed; some visitors describe them as comfortable and tidy, while others cite cleanliness and maintenance as concerns. The friendly staff shines, earning praise for their attentive service. However, the hotel's overall value is under debate, with some guests considering it overpriced relative to the quality of mattresses and room conditions.
Location
Convenient
Atmosphere
Comfortable
Rooms
Unkempt
Value
Expensive
Cleanliness
Mixed
Service
Helpful
Amenities
Satisfactory
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Detailed Reviews
Hotel's Favourite
The staff was SO friendly and helpful! (especially Adam) Their recommendations were spot on. It will be our choice for our next trip to the UP. We were especially grateful that they were able to accommodate our request for an early check-in.
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Sault Ste. Marie Best Western was reasonably priced, and though not right downtown to be centrally located, was off the loop to allow for easy access off the highway and a quiet foot traffic. The staff was kind and personable, helping us feel welcomed. The rooms were clean, the breakfast was hot and fresh. Overall, we would reccomend this location if staying in Sault Ste. Marie and would definitely return if ever in the area again.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
This hotel deserves the 4 stars just because of their impecable customer service. We stayed there August 17-21/2022. We only had one issue there which was 1 uncomfortable bed, we were moved promptly, when we informed the front desk. From the front desk staff, manager, breakfast staff, and housekeepers, everyone was friendly and helpful. Our housekeeper Dominic was FANTASTIC! The rooms are clean and efficient with a safe, ironing board, iron, hairdryer, and mini fridge. The rooms are a good size. The pool is big and the sauna is pleasant! The breakfast is from 0600-1000 and they do a great job! You have warm eggs, breakfast meats, waffles, cereals, juices, a little coffee bar, yogurts, pastries/breads, and oatmeal. The great thing is there isn’t someone in the breakfast area watching everyone like a hawk like in other hotels I’ve stayed in. Also..their staff can come in and get food at their convenience, which I found refreshing and nice! Overall extremely pleased with this place! Their military/veteran discounts are good but in general I felt the rates were good overall. The only reason this place doesn’t get 5 stars is because animals are not allowed. I have a ESA/dog and he usually goes everywhere with me but couldn’t for this trip because of no animals allowed. So for future trips, when my dog comes along, we will have to stay elsewhere. Overall great experience! Keep up the good work Best Western Sault Ste Marie, MI!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had recently stayed in a refurbished Best Western in another state that was fantastic…and had hoped this stay would be similar. I was very disappointed. This location (Sault St Marie, Michigan) has obviously not been updated in many years. And, the price for the same room was much higher here and definitely not with it. The room was dingy and the bathroom was not clean (urine around the bottom of the toilet, hairs all over). After a long day of sightseeing I was very disappointed to find a creaky bed that felt like lying on literal cardboard, as the mattress was obviously extremely old and had no cushion left. The sheets looked like they had been slept in already. My family swam in the pool and found a popsicle stick and other various things floating in it…I got out immediately. The only good thing I can say about the room is that it had a Keurig and kcups in it, although see picture for how where it was in the room. The building door did not close all the way unless you really pulled it, so that did not make me feel very safe and secure.
For context, I travel across the country twice a year and have recently stayed in quite a few comparable level hotels (Comfort Suites, Drury Inn). I feel I have reasonable expectations of hotel cleanliness and amenities. I was really disappointed at the price point of this hotel after seeing the quality I was paying for. It definitely needs work and I will not recommend anyone I know stay there, nor will I seek out another Best Western location in any upcoming travels.
For context, I travel across the country twice a year and have recently stayed in quite a few comparable level hotels (Comfort Suites, Drury Inn). I feel I have reasonable expectations of hotel cleanliness and amenities. I was really disappointed at the price point of this hotel after seeing the quality I was paying for. It definitely needs work and I will not recommend anyone I know stay there, nor will I seek out another Best Western location in any upcoming travels.
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Date of stay: July 2024Trip type: Travelled with family
Room Tip:Â Save your money
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joanne Cardamoni, Sales at Best Western Sault Ste. Marie
Responded 15 Jul 2024
Our goal is to exceed your expectations and I am very sorry that we did not meet that goal with your stay. We appreciate your feedback and I have passed your comments and issues onto the appropriate departments for review and correction.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We rented adjoining rooms. One room was fine, clean with no issues. Our king room smelled musty when we arrived so we turned on the AC unit and sprayed lysol, thinking it was just from the humid rainy weather, and the room needing fresh air. But that night the smell was strong and moldy. We found peeling wallpaper next to the AC unit on the outside wall and evidence of water damage at the hem of the drapes. The bathroom was clean and smelled fine, the odor was strong around the window/ac unit/ bed area which was towards the outside wall. The smell woke us up all night. We discussed this with the night manager early the next morning and front desk associate. We were told maintainence would check it. When we arrived back that evening, the evening desk associate didn't know what was done. We found coffee packets in the ac unit vents and the room smelled like moldy coffee. We asked for the filters to be checked and an ozone machine. She cleaned our filters. It was offered to move us but we needed two adjoining rooms as we had our kids with us and there were none left. That night it was a bit better but the next day it rained and the third night was horrible. The smell was so bad we couldn't sleep. If it wasn't for out kids we would have left during the night. We told the front desk in the morning that there is obviously a mold problem in the room and they need to investigate before putting anyone else in the room. I can't imagine that this smell is a new thing. The hotel overall was OK and would have been fine if not for our room smell. The rooms and bathrooms are spacious, the lobby and breakfast room were clean. The breakfast buffet was very nice with a lot of choices and the staff was pleasant. The hallways are strangely dark as is the pool area. The water looked dingy because of it and the pool is really cold. This is not the fault of the hotel but we were surprised that there are few restaurants to chose from. The only one open for dinner when we arrived on Monday was Applebee's and it was short staffed. The rest of our week we found some of the fast food restaurants are closed due to no staff and some restaurants close early.The soo locks were amazing and the boat rode through it was fun. The downtown area around the locks was fun to explore with a lot of shops, ice cream and fudge. There are some restaurants there, but you want to check the hours. All Would have been great if not for the unbearable mold smell in our room.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On September 19th 2024 I booked a room using Expedia for what I thought was Sault Saint Marie Ontario. Once booking was complete it showed InThe USA! I called immediately to cancel. Hotel refused to cancel as I used third party. Expedia refused refund as they said hotel refused to agree with the cancellation.
All in all , I lost out on $240 Canadian and never stayed in the hotel!!!!
Stayed at a different hotel that night in Ontario and was advised that 4 other couples had the exact same experience.
Craig D
Ontario
All in all , I lost out on $240 Canadian and never stayed in the hotel!!!!
Stayed at a different hotel that night in Ontario and was advised that 4 other couples had the exact same experience.
Craig D
Ontario
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Date of stay: September 2024Trip type: Travelled with friends
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joanne Cardamoni, Sales at Best Western Sault Ste. Marie
Responded 23 Sept 2024
I am sorry that you had issues with your reservation. Unfortunately, the Hotel is not allowed to make any changes to a third party prepaid reservation due to the contract we have with the that company. The front desk may have refused Expedia's request to cancel if it was outside of our 48 hour cancellation policy.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed at this hotel several times over the last 2-3 years and I would recommend it. Now with Covid19, you have to wear a mask in all public places of the hotel. The pool and fitness center are closed. If you want ice, you have to ask for it at the front desk. I stayed 2 nights and no maid service on day 2. The front desk told me no one will enter my room during my stay so if I need anything, I should ask the front desk. The breakfast area is also closed. When you check in, you will get a slip of paper that has all the breakfast choices on it. Fill it out and return it to the front desk the night before. The next morning you can go to the front desk to pick up your breakfast (in a brown bag) after 6:00am and take it back to your room. Use the microwave in the room to heat up your sandwich. The room itself was clean including the bathroom. All the lights worked. The AC worked very well. Internet connection worked well too. Room included microwave and small refrigerator. Hotel is near gas stations and restaurants. Tourist attractions (like the Soo Locks and shopping) are about 2-3 easy miles away. I love Sault Ste Marie, MI, and I like staying at this hotel when I visit.
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Date of stay: July 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were on a bus tour and recently spent 3 nights here while in the area. The rooms are nice and clean. The hotel seems on the older side and could probably use some updates. There were no USB ports in the room. The beds were not very comfortable. I felt like I was sleeping on a cardboard box. The breakfast was good with a variety of selections and was kept well stocked, even with a busload of people mostly eating around the same time. It's a decent place and I would recommend it.
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Date of stay: June 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
B.y.o.p. Bring your own plunger. Room cleaned once in 5 days just empty garbage cans they were out of bed linens and towels did not get towels till 8:00 p.m. always extremely dark and dated as are the rooms. Usually have good luck at Best Westerns but this is not good we'll be calling corporate. Gamecare because I seen several good reviews for the most part. Should have paid attention to the bad ones. If you stay here I wish you good luck I will look elsewhere with not recommend at all.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip:Â Anywhere else could not be any worse!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am a clean freak. I clean tub, sink, toilet and coffee pot but found theirs were very clean. The bedding was soft and clean so I didn't have to use mine. If I'm in the area again I will for sure stay here again! I've been in 7 hotels in the past 6 months and this one is the cleanest yet! It was well insulated too, I didn't hear any noises from other people.
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Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We do have a family room that does have 2 queen beds and a sofa pullout. Please contact us for availability.
I didn't see any. I would suggest calling them.
I am sorry but the Best Western in Sault Ste. Marie, Michigan does not have kitchenettes. Our rooms do include coffee makers, microwaves and refrigerators but no stoves.
This was one of several hotels and BW's that might NOT have had that extra layer of softness, like a super-wide thin pillow on top. These are kind of nice for that softness BUT I'm one that does much better with less pillow under my back.. Standard mattress gives me better support. Canada has restaurants, stores and the like that do things a bit different than they do in the good ol' USA. Nothing extreme except for the sad choice of leadership. The country is very pretty and people are like people elsewhere, pretty nice. Back to the mattress, no pun, I was too tired to look under the fitted sheet and zonked out effortlessly. Not a bad property as far as my experience went except for the parking. A moderately-sized restaurant is on the ground floor on one side of the hotel, where most of the parking lot is located. There are people dining and drinking there who rightly park in the hotel lot. We did okay, but always using a rental car, we like to keep an eye on it and find a safe place to park, away from the madding crowd, and I couldn't do that. BUT the people everywhere were decent and the vehicle was fine. On the third floor I could only see the far edges of parking and a vast expanse of whiteish flat rooftop. Like many properties, elevators seem at a premium so whether u want to get quickly to your room or u want a higher vantage point in a leisurely fashion...
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PRICE RANGE
S$120 - S$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western sault ste. marie hotel sault sainte marie, best western sault sainte marie, sault sainte marie best western
LOCATION
United StatesMichiganUpper PeninsulaSault Ste. Marie
NUMBER OF ROOMS
53
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western Sault Ste. Marie
Which popular attractions are close to Best Western Sault Ste. Marie?
Nearby attractions include Soo Locks (4.9 km), Canadian Bushplane Heritage Centre (6.2 km), and Museum Ship Valley Camp (5.1 km).
What are some of the property amenities at Best Western Sault Ste. Marie?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Sault Ste. Marie?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Sault Ste. Marie?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Sault Ste. Marie?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Sault Ste. Marie?
Conveniently located restaurants include The Wicked Sister, West Pier Drive-in, and Lockview Restaurant.
Are there opportunities to exercise at Best Western Sault Ste. Marie?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Sault Ste. Marie?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Sault Ste. Marie offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Sault Ste. Marie?
Many travellers enjoy visiting Ermatinger-Clergue National Historic Site (6.2 km), Tower of History (4.9 km), and The Machine Shop (6.7 km).
Is Best Western Sault Ste. Marie accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.