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Hampton Inn Detroit / Utica - Shelby Township

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Hampton Inn Detroit \/ Utica - Shelby Township
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354 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Detroit / Utica - Shelby Township
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Showing 351: English reviews
United States
Reviewed 8 September 2016

The management and staff are wonderful people. They provide excellent customer service and do their best to exceed expectations. I have been a repeat customer for a few years just because they go over and beyond to make sure guests are well taken care of. I have traveled all over the United States and this is one of my favorite...

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Helpful?
2Thank Tonya H
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

On behalf of the hotel, I want to genuinely thank you for taking the time out to complete our survey. As a newer hotel, we are striving to accommodate each and every guest’s needs to the very best of our ability. The comments and suggestions that we receive from our guests are taken very seriously. It is the only accurate...

Clearwater, United States
Reviewed 6 September 2016

Stayed here for a wedding, the shuttle driver Chris was extremely courteous and helpful, as were the hotel staff. The room was spotless as was the lobby. My family recommended this hotel as many of their friends from out of town have stayed here. It is one of the newest hotels in the area, and is close to shopping and...

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Thank Mary L
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

On behalf of the hotel, I want to genuinely thank you for taking the time out to complete our survey. As a newer hotel, we are striving to accommodate each and every guest’s needs to the very best of our ability. The comments and suggestions that we receive from our guests are taken very seriously. It is the only accurate...

Dike, United States
Reviewed 1 September 2016

Top notch quality hotel with the best service you could ask for around. The Hampton is probably one of the best places you could ask for to stay in Shelby/Utica and made my trip a much better pleasure than I expected after having driven through downtown Detroit coming from the airport. The Hampton is easy to get to and easy...

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Helpful?
Thank Allen E
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

On behalf of the hotel, I want to genuinely thank you for taking the time out to complete our survey. As a newer hotel, we are striving to accommodate each and every guest’s needs to the very best of our ability. The comments and suggestions that we receive from our guests are taken very seriously. It is the only accurate...

Troy, Michigan
Reviewed 30 August 2016

My son had surgery and we needed to stay close to hospital. Staff was most accomadating and friendly. Snacks during the day was such a nice touch and fruit water! Rooms very clean, small but clean! Refrig, microwave was so nice to have! Continental breakfast lately all hotels food has been like (eggs)rubber. Oatmeal mush. Hotel nice inside! Beds very...

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Helpful?
Thank tracyr501
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for your kind remarks about your stay with us at the Hampton Inn in Shelby Township. We strive to provide every guest with the perfect experience in their lodging needs and we are disappointed that we were not able to provide that for you. However, with every constructive criticism we get, we improve on our ability to provide...

Kamloops, Canada
Reviewed 24 August 2016

We enjoyed our 4 day stay here. The surrounds were nice. Our room was spacious clean and comfortable with all the amenities we needed. The complimenrary breakfast was far and above any other hotel I've stayed at. We got a heck of a good price and great value for the money The front desk treated you like family. I highly...

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Helpful?
Thank Thomas V
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for your kind response to your stay at our hotel! Here at the Hampton Inn of Shelby Township we definitely strive to provide the best service we can for all of our guests and was glad to hear that yours was no exception! We hope to provide the same service to you the next time you decide to...

Kensington, Maryland
Reviewed 21 August 2016

From online check in, picking up the room key, desk staff, room, helping picking out a local dinner place to the complimentary breakfast the next morning everything was great! Staff was very helpful in anything needed. Will stay here again.

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Thank G. Kenneth R
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for taking the time to write a short review about your stay here at the Hampton Inn of Shelby Township. We definitely strive for a perfect stay for all of our guests here and am glad to hear that yours was no exception! We hope to be able to provide services for your future lodging experience and look...

Indianapolis, United States
Reviewed 17 August 2016

The Hampton Inn was clean, the room was excellent and staff friendly and helpful. The location was a bit off the beaten path and a little difficult to find but worth the effort for the nice rooms. I would visit again

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Thank Charles C
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for your kind response to your stay at our hotel. Here at the Hampton Inn of Shelby Township we strive to provide every guest with a perfect experience and we are excited to hear that yours was no exception! We look forward to providing the same service to you for your future lodging needs!

Reviewed 7 August 2016

Front desk service was one of the best I've experienced, coming from a hotel employee. Genuinely friendly and helpful. Rooms were nice and clean, bed very comfy. A bit of miscommunication with housekeeping had 2 different girls entering the room to clean it within an hour while I was trying to sleep but despite this it was a pleasant stay.

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Thank KookyPirate
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for kindly responding about your stay with our hotel. We are glad that you had a pleasant experience with our front desk staff and enjoyed your stay. We are sorry to hear that you had a little mix up with the housekeeping staff but am glad that it was minor enough for you to still have a perfect...

Clinton Twp, United States
Reviewed 5 August 2016

My husband and I haven't been away since our children were born. This was a nice way to get away but stay close to home at the same time. The staff was friendly and the room was welcoming and the continental breakfast was a plus!

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Thank Hollie B
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for kindly responding about your experience at our hotel! We take all the criticism of our hotel seriously and strive to provide every guest with the perfect experience when staying with us at the Hampton Inn of Shelby Township. We are a little disheartened that your stay with us wasn't perfect but am still glad that you still...

Cleveland, Ohio
Reviewed 4 August 2016

Walking distance to walmart, no walking food locations, but plenty within a mile drive. Easy to get to off of the highway, not a heavily traveled road (ease of egress from parking lot). Some 24 hr warehousing/ DC type places in back lot making noise, but could not hear inside

Review collected in partnership with Hampton
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Thank Steve R
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for taking the time to respond about your stay with us at the Hampton Inn of Shelby Township. We are glad that we were able to give you a perfect stay experience with us! I noticed that you had commented about having no walking distance to a local restaurant and wanted to advise you that if you do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn-Detroit-Utica/Shelby Township with Complimentary Shuttle Service, free hot breakfast, business center, fitness center and pool. ... more   less 

Additional Information about Hampton Inn Detroit / Utica - Shelby Township

Address: 51620 Shelby Parkway, Shelby Township, MI 48315
Region: United States > Michigan > Shelby Township
Price Range: $177 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Detroit / Utica - Shelby Township 2.5*
Number of rooms: 90
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Also Known As:
Hampton Inn Detroit / Utica - Shelby Township Hotel Shelby Township
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Detroit / Utica - Shelby Township staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hampton Inn Detroit / Utica - Shelby Township staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from wedding guests if staying towards the end of the week”
 of 5 bubbles KookyPirate, 7 Aug 2016 | Read review
“all rooms would be good”
 of 5 bubbles S9846OLstephaniem, 30 Apr 2016 | Read review
“we had the suite on the main floor next to the pool”
 of 5 bubbles phoenixmommy09, 27 Apr 2016 | Read review
“Try a high floor, 3rd or 4th.”
  • The microwave (my bag on the floor)
  • View to the TV, desk is to the left
  • Big bed
  • View to the aisle
 of 5 bubbles Keule1965, 8 Apr 2016 | Read review
“Would definitely recommend this hotel.”
 of 5 bubbles zakzonez, 10 Mar 2015 | Read review
5 of 5