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Holiday Inn Express South Haven

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Holiday Inn Express South Haven
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166 Reviews from our TripAdvisor Community

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Showing 161: English reviews
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Northwich, United Kingdom
Reviewed today NEW

Oops this review is is slightly out of sequence. We love South Haven, but hotels within walking distance of the beach and town centre are few and at a premium (however there are some B&Bs). so we stayed at a the holiday Inn on the outskirts of town ( we not so keen on private B&B). You will need to...

Thank dindan
Reviewed 14 February 2017 via mobile

This feels like an old Holiday Inn that has gone through some mediocre renovations. When I checked in and went to my room the previous guest's receipt was still present where it had been slid under the door that morning. Did not give me much faith in the thoroughness of housekeeping. Bed linens and bathroom seemed changed, cleaned. Overall, the...

Thank IndianaOnTheGo
IHGService, Guest Relations Manager at Holiday Inn Express South Haven, responded to this review

Hi IndianaOnTheGo, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous overall rating, It is regrettable to learn that you only found our hotel to be at its average best. Allow me to apologize for any inconvenience you may have experienced. Rest assured, we take our guest comments very seriously...

Plainfield, Illinois
Reviewed 17 November 2016

We were here to celebrate our 40th anniversary and it was not a disappointment. This place was all it said it was. The hotel staff was courteous and helpful. The rooms were nice and ample. The beds were very comfortable. We will return again!

Thank Angel E
Louisville, Kentucky
Reviewed 8 November 2016

The room was excellent...very nice. Others parts of the hotel seem to be dated. The most outstanding part of the stay was the staff. They were absolutely marvelous...very friendly, very helpful and just overall seem to enjoy working there. It's a good place to stay.

Thank Denny R
IHGService, Guest Relations Manager at Holiday Inn Express South Haven, responded to this review

Dear Denny R, Thank you for your stay and for sharing your experience. We are happy to hear that you that you appreciated our staff service, location and, our comfortable rooms. We value your comments. This is a continuous process as we strive further in making our product and services from good to great. It is always a pleasure to...

Sturgis, mi
Reviewed 22 October 2016

I took my three grandchildren for an overnight getaway during fall break. This Holiday Inn is typical of most, and I appreciate that as it's nice to know what you're getting. Comfy beds and close to downtown (driving distance; it's too far to walk.) I can't comment on the breakfast as we didn't get up in time for breakfast (ends...

Thank Peggy R
Sagamore Hills, Ohio
Reviewed 18 October 2016 via mobile

Great location for South Haven, right down Phoenix Street. Great complimentary breakfast. Clean and helpful staff. Has indoor pool and exercise room. Room has small frig and microwave. Room is attractive with a comfortable bed.

Thank SagamoreMan
Reviewed 4 October 2016

Very nice staff and pleasant facility as well as pretty good breakfast make this an good location for a week of work. Proximal to South Haven, but not overwhelmingly touristy. Best part? You can walk to the best ice cream on earth...

Thank BlueHenFlyer
Chicago, Illinois
Reviewed 3 October 2016

Stayed at this location for a weekend with my husband. The woman who checked us in (I didn't get her name, but worked the AM shift), was wonderful. Super friendly and quick to check us in. Room was nice and clean. Only complaint was the slamming doors. If you are not getting up when everyone around you is getting up,...

Thank lefty0418
Reviewed 2 October 2016 via mobile

Unfortunately, the hotel was completely booked, and our rooms A/C unit was defective. Jennifer (the manager on staff) did everything in her power to try and make our stay as comfortable as possible. It is staff members like Jennifer that make a business worth coming back to.

Thank skbock
Columbus, Mississippi
Reviewed 4 September 2016 via mobile

This reservation was made as a last minute, last place available booking. It was a pleasant surprise to find the hotel was updated and clean. Our room was large and had a kitchenette. The staff was very professional and helpful. Excellent location. I would stay again. Book early for holiday weekends as rooms go fast.

1Thank Donna D

39 photos of this hotel

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us. ... more   less 

Additional Information about Holiday Inn Express South Haven

Address: 1741 Phoenix St, South Haven, MI 49090-7150
Region: United States > Michigan > Van Buren County > South Haven
Price Range: $192 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express South Haven 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Holiday Inn Express South Haven Hotel South Haven
Holiday Inn South Haven
South Haven Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express South Haven staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express South Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room at this hotel will be a pleasant stay.”
angele125, 16 Nov 2016 | Read review
“Ask for a room away from the breakfast area.”
wawaseelady, 3 Aug 2016 | Read review
“Ask for third floor, and well away from elevator”
397annef, 2 Apr 2016 | Read review
“we were on the 3rd floor. It was good.”
860aine, 29 Oct 2015 | Read review
“Elevator is very noisy - ask for a room away from the elevator.”
coolcarm, 27 Oct 2015 | Read review
5 of 5