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All reviewsfront deskslow internetnice indoor poolnice hotelcinnamon rollsdriving distanceroom was cleanbiscuits and gravyquiet areabreakfast was includedother hotelsyogurteasy accesswould stay here againbusiness centerthird floorclose to downtown
I love this hotel. It smells so good! The place is clean and the staff is very friendly. The beds are comfortable. The shower is nice. The rooms are spacious and clean. 24 hr fitness center. Nice indoor pool. Plenty of shopping near by.
Response from Jenniffer H, Guest Experience Champion at Holiday Inn Express South HavenResponded 22 March 2018
Thank you so very much for your AWESOME review! We appreciate you taking the time out of your day to let us know how we are doing. Wait until you see the new renovations we are in the process of implementing!
I got a room with a jacuzzi tub. So relaxing after a long drive! Staff was friendly and helpful, and my room was spotless, quiet, and spacious. Breakfast was varied and delicious. This is my new favorite place to stay!
Thank Becky F
Response from Jenniffer H, Guest Experience Champion at Holiday Inn Express South HavenResponded 14 March 2018
Thank you so very much for your WONDERFUL review Becky! Wait until you see us finished with renovations. We look forward to future visits. Have a fabulous day!
I've stayed at this hotel a handful of times and it's always been great! I love that it is quiet and very clean.. staff pleasant and the free breakfast in the morning is decent. Last weekend we arrived and discovered it's under construction. We had...More
Thank Christy G
Response from Jenniffer H, Guest Experience Champion at Holiday Inn Express South HavenResponded 8 March 2018
Thank you Christy for taking the time to write this review. We appreciate all forms of feed back. I also want to apologize for you not being told we were under renovations. That was a serious lack of communication on our part. The pool closure...More
It was a fairly good stay, very standard for Holiday Inn standards. Comparing with other hotels in the same price category - this is average.
GOOD - nice staff, clean. Good breakfast with plenty of options.
BAD: Slow internetMore
Response from IHGService, Guest Relations Manager at Holiday Inn Express South HavenResponded 1 December 2017
Thank you for staying at the Holiday Inn Express South Haven and for taking the time to share your experience with us. It is great to know that you appreciated our staff, breakfast selections, and cleanliness. However, I'm sorry to read that the...More