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Holiday Inn Express South Haven

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Traveller (30)
Room & Suite (22)
Pool & Beach (3)
About
Location
Cleanliness
Service
Value
The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
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Reviews & more
202Reviews
49Photos
3Q+A
27Room tips
Traveller rating
  • 62
  • 76
  • 42
  • 12
  • 10
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Popular mentions
I stayed at this hotel about 2 ½ months. The people there were very friendly and willing to go the extra mile to make me feel at home. Veronica and Ashley, front desk and sometimes cook were some of the nicest people I have meet at a hotel. The maintenance guy, Roy did not
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Response from JennifferH18, Loyalty Champion at Holiday Inn Express South Haven
Responded 14 Dec 2018
Thank you so much for your review Michele! We enjoyed having you here immensely and would have you here again in a heartbeat!
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We stayed for 5 days. We had trouble with the TV volume and told Ashley about it. Ashley got the TV replaced and was also the friendliest staff person and the hardest worker I have ever seen. Holiday Inn Express in South Haven Michigan. Housekeeping was great also. Awesome
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Response from JennifferH18, Loyalty Champion at Holiday Inn Express South Haven
Responded 14 Oct 2018
Thank you so much for the awesome review! I'm glad we could fix your issue, and I'll make sure Ashley knows how much you appreciated her service! Hope you visit us again!
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Smelled like mold Dirty old rooms Nasty carpet Dark lobby Wouldn’t take our shoes off in room Cannot believe what they charged for this dump Wanted to take my money back and check into the Hampton Inn across the street Very disappointed
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Response from JennifferH18, Loyalty Champion at Holiday Inn Express South Haven
Responded 9 Oct 2018
We are so very sorry you were disappointed with your stay. Know that we are doing renovations to help correct some of these issues and have addressed other issues with our housekeeping staff. I hope you will give us another chance in the future.
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The reviews scared me, but I left it to my own opinion. The staff was incredibly helpful and nice people. Everyone was helpful and attentive. My wife and I stayed 2 nights to be able to get some work done for school. We used their breakfast area as a library and the staff
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Response from JennifferH18, Loyalty Champion at Holiday Inn Express South Haven
Responded 30 Sep 2018
Thank you so very much for your awesome review! We are glad you ended up staying with us and having a great time, and hope to see you again in the future!
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Positives: - Good location, about 3-5 minutes driving from Downtown South Haven - Comfortable beds - Exceptionally friendly staff (check in staff, management, housekeeping) - all were very nice and helpful - Quiet rooms - Reasonably clean room Negatives: - Water faucet in
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Response from Jenniffer H, Loyalty Champion at Holiday Inn Express South Haven
Responded 31 Aug 2018
Thank you for taking the time out of your day to give this review. We will take all of your comments and use them to make the hotel a better place to stay. We look forward to seeing you again.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Jacuzzi suite, king sized bed
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"The left side of the hotel get a little noisy where the flag pole is if the wind is blowing hard."
"Call first and ask about the construction"
"Any room at this hotel will be a pleasant stay."
"Ask for a room away from the breakfast area."
"Ask for third floor, and well away from elevator"
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PRICE RANGE
US$78 - US$219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express south haven hotel south havenholiday inn south havensouth haven holiday inn
LOCATION
United StatesMichiganSouth Haven
NUMBER OF ROOMS
62
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