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My wife and I stayed at the Holiday Inn Express in South Haven this past Sunday. The front desk people were pleasant however the other things were a bit of a setback. First, we would hear very clearly people walking in the room above us...More
Thank Joe V
Response from IHGCare, Guest Relations Manager at Holiday Inn Express South HavenResponded 10 September 2015
Dear Joe V,
We appreciate your review for your recent stay with us. Your comments are important as these will help us keep track of the things that we need to improve on. We regret to hear that you found your last visit disappointing, most...More
We stayed 2 nights for our family beach vacation.
Things we liked about the hotel: Breakfast selection was very good, with pancakes, cinnamon rolls, biscuits, gravy, eggs. Had an indoor pool for the kids. Was only about a 5 minute drive to town and the...More
2 Thank ilBuckeye
Response from IHGCare, Guest Relations Manager at Holiday Inn Express South HavenResponded 31 August 2015
We thank you for taking a moment to tell us about your experience at our hotel. Thank you for recognizing our staff and we are pleased to know that our location was convenient for you. We are also glad to hear that you...More
Unfortunately we got the room next to the elevator. Constant noise coming from the elevator.. The door was very squeaky and definitely needed some oil! The 2nd floor and our room smelled like chlorine. We were far from the swimming pool. That smell was overwhelming...More
1 Thank specedgirl
Response from IHGCare, Guest Relations Manager at Holiday Inn Express South HavenResponded 30 August 2015
We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We are truly sorry for the...More
We stayed here one night and had a miserable night. Every time the person upstairs walked across the room you could hear every step they took. If you stay ask for the top floor. Breakfast was ok. I really wondered about the cleanliness of the...More
3 Thank Blanche W
Response from Nicole V, Director of Sales at Holiday Inn Express South HavenResponded 12 August 2015
We appreciate your feedback, and I apologize for the noise from the room above you. We have brought your issue about the bill from a previous guest to our staff's attention. I can assure you our rooms are very clean, the previous bill...More
Even though the room was barely ready at 3:15 (we had to wait for towels), the staff was extremely friendly and accommodating great location--- near highway, grocery stores, and just a few minutes drive to downtown and the beach. Felt very safe traveling alone with...More
1 Thank Cwells0528
Response from Nicole V, Manager at Holiday Inn Express South HavenResponded 12 August 2015
Thank you for the feedback for what we can improve on! I am glad to hear our staff was accommodating during your stay. Thank you for your patience waiting on the towels. We hope you come back to South Haven again soon.
US$82 - US$226 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Van Buren County >
Also Known As
Holiday Inn Express South Haven Hotel South Haven ,