We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard Detroit Southfield

256 reviews
Save
Traveller (37)
Room & Suite (23)
Dining (7)
Overview
  • Excellent48%
  • Very good32%
  • Average14%
  • Poor5%
  • Terrible1%
Travellers talk about
“fire pit”(9 reviews)
“room was clean”(24 reviews)
“front desk”(37 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Courtyard Detroit Southfield
Special Offer: Book Now & Earn More
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (256)Write a Review
There are newer reviews for Courtyard Detroit Southfield
See the most recent reviews
Filter reviews
249 results
Traveller rating
116
81
35
13
4
Traveller type
Time of year
LanguageEnglish
More languages
116
81
35
13
4
Show reviews that mention
All reviewsfire pitroom was cleanfront deskstarbucks coffeedefinitely stay here againstaff was very friendly and helpfulvery pleasant stayup to datebusiness hotelfirst floornice propertychecking ineasy accessfitness centerbistromalikamarriott
FilterEnglish
Updating list...
21 - 25 of 249 reviews
Reviewed 28 August 2017

Staff was awesome, both Knesa and Malika went above and beyond to make sure I was taken care of. Had bad experience ordering food for delivery to hotel and they took it upon themselves to help resolve and find another solution. Recommend dealing with these...More

1  Thank Raul M
Response from Jeremy S, General Manager at Courtyard Detroit SouthfieldResponded 7 September 2017

I am so happy Knesa and Malika were able to resolve your food situation. All of our staff find pleasant ways to WOW our guests. Please come see us again soon Raul!!

Reviewed 27 July 2017

The check-in was pleasant and quick. However, one of the people in our party arrived and found out that their hotel room was not available as they had overbooked, which made it extremely inconvenient. Also, the setup is very awkward as you have to drag...More

Thank NB-in-MG
Response from Jeremy S, General Manager at Courtyard Detroit SouthfieldResponded 30 July 2017

Thank you so much for the feedback. I have made my entire staff aware of your review in an effort to improve our services for future guests. I apologize for all of the issues you encountered while staying with us. I am confident these were...More

Reviewed 20 July 2017

I stay in Courtyards frequently so this is my "go to" place when on the road. This particular facility is dated but mostly clean and comfortable. Breakfast was fine with special mention for the servers in the morning. They are great! Not so great were...More

Thank jamesmD3016MY
Response from Jeremy S, General Manager at Courtyard Detroit SouthfieldResponded 25 July 2017

Thank you so much for the feedback. I am pleased to hear that this is your "go to" place when on the road. I am sorry that our service was not 100% satisfactory. I have shared your feedback with my team in an effort to...More

Reviewed 11 July 2017 via mobile

Needed a place for one night near the Industrial area and this place was comfortable and convenient. The food selections are pretty basic and simple. If you want something more formal, there is a Marriott with upscale dining next door. Staff in both places were...More

Thank Ricky S
Response from Jeremy S, General Manager at Courtyard Detroit SouthfieldResponded 12 July 2017

Thank you for the review Ricky! We are convenient and comfortable. I would like to think our menu options are more than basic and simple, but we do have so many restaurant options in the area. Also thank you for recognizing our GREAT people!! Please...More

Reviewed 8 July 2017 via mobile

Not a very pleasant stay, the Hotel rooms are drab, old style and a little depressing. The breakfast is passable but you wait a long time. Luckily all the Staff are welcoming. The location and access are goodMore

Thank TNH47
Response from Jeremy S, General Manager at Courtyard Detroit SouthfieldResponded 9 July 2017

Thank you for the feedback. I am pleased you found our staff to be warm and welcoming. I was surprised with your comment regarding the rooms to be "drab and old style" as we were fully renovated just several years ago. Our guests love the...More

View more reviews
PreviousNext
13456750
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
US$91 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Southfield
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$91 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Southfield
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (37)
Room & Suite (23)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Travel4UK
18 July 2016|
AnswerShow all 5 answers
Response from Jeremy S | Property representative |
We are quite safe with seven day a week security. We actually do have a third floor and would love to place you there if we have rooms available. We hope to see you soon!
0
Votes
Oum_Sam
15 April 2015|
AnswerShow all 2 answers
Response from PublicRelationsKari | Property representative |
Hello, Thank you for your question. While the area surrounding the hotel is not conducive for leisure activities, we are less than 2 miles away from many restaurants. At the hotel we offer an outdoor fire pit and patio... More
1
Vote
Room Tips
"We were on the main floor. People next door noisy. A blanket in the room would have been nice as well"
Read review
"really enjoyed the room that surrounded the courtyard with the balcony"
Read review
"Might try higher floor and away from elevator to avoid hallway noise."
Read review
"Choose a higher floor"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing