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The exercise room in this facility needs to be thoroughly cleaned and updated with equipment that works. The equipment is in need of cleaning, repair and replacement. The condition of this room had a impact on the overall rating of this property.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 4 weeks ago
Thank you for staying with us and sharing us your experience during your stay. I am happy to see that you have rated 4/5 for our staff service. I am sorry to learn that cleanliness of the fitness center and condition of the...More
This was like a little apartment. There is a sitting room with a couch and a chair and an area off to the side with a small table and 2 chairs where 2 people can sit and eat. This was very cozy. Also within that...More
Start off with the positives. The desk staff was very friendly. That's about it. The lobby was not in very good shape. The room was much worse. Walked in and the first thing to catch my eye was red gummy bears under the microwave, melted...More
Thank Dan K
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 6 October 2017
Hi Dan K,
Thank you for staying with us and for bringing your concern to our attention. I’m very sorry for the conditions you encountered in the room you received. I would like to address this with you further and have sent you a private...More
Very disappointed , that hot tub isn't working, was told ain't nothing they could do til after holiday.. I told them the reason I came here was 4 hot tub.. all he said was sorry.. I should've been offered a discount or something 4 my...More
1 Thank cricket428
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 18 September 2017
Thank you for sharing your recent experience at our hotel. Our goal has always been to provide our guests with the best hospitality service and I regret to read about the disappointments you had with the customer service and with the hot tub....More
For whatever reason, accommodations in Southfield of any sort are overpriced. Unfortunately, we have to come to a week-long annual meeting in the adjacent high rise office complex every year, so it really is convenient to stay relatively close by even if we have to...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 15 September 2017
Thank you for your feedback regarding your stay at Holiday Inn Express Southfield - Detroit, MI. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.
US$99 - US$161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Suites Southfield Hotel Southfield ,