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I've been in nicer frat houses... And never felt the need to wear shower shoes at any hotel until this one. It appears that the last time the rooms were updated was in the 90's. There was a huge stain on the couch in the...More
1 Thank Weekendgetaway628
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 5 February 2016
Thank you for taking the time to leave us with your feedback. It is regrettable that some aspects of our hotel did not live up to your expectations. Allow me to apologize for any inconvenience you may have experienced, particularly with our bathroom....More
Because it was the week of the Detroit Auto Show rooms in the area were all sold out. The only place that still had a room available for one night was this property.
This is a very 'tired' property. It needs to be totally renovated....More
1 Thank DrDavid44
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 30 January 2016
I appreciate your post regarding your recent stay at our hotel. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. I am sorry for not meeting your expectations when it comes to...More
My wife and I were both born in the 1940s. We had attended a wedding reception and were in formal clothes. We came back to the hotel in the evening walking by the front desk. Being tired we went up to our room and neither...More
1 Thank Kutuzov
Response from Izac S, General Manager at Holiday Inn Express Suites SouthfieldResponded 10 October 2015
Thank you for choosing to stay with us! We sincerely apologize if the front desk caused an inconvenience. We strive to ensure all of our guests are in a safe and comfortable environment, which is why we ask to see the identification of...More
Not all that atypical for a Holiday Inn. I selected this some simply because it was the closest place I could find to a trade show in Novi. There was reported decent freeway access and since I live at Holiday Inns a lot it was...More
1 Thank Bill M
Response from Izac S, General Manager at Holiday Inn Express Suites SouthfieldResponded 4 October 2015
Dear Bill M,
Thank you for choosing to stay with us! First and foremost, please accept our sincerest apologies as we dropped the ball during your stay. The proper lead team members have been made aware of your feedback and action plans have been put...More
Stayed at the hotel for a week long business trip. Overall good experience, I would stay here again. I had a king suite #234, two flat screen revs, sitting area, desk, frig, microwave. The sofas were really dirty in the living room area. The staff...More
US$108 - US$168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Suites Southfield Hotel Southfield ,