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As a Gold Member, I stay at Marriott's all over. This is probably the most aged full service Marriott I have experienced. It is not unacceptable, as it is relatively clean, but just feels like it was in it's prime during the 80's. Overall Service...More
Response from Daniel S, General Manager at Detroit Marriott SouthfieldResponded 2 March 2015
Thank you for taking the time to provide feedback on your recent stay with us. The hotel is actually starting a full renovation beginning with the restaurant and lounge on March 2, 2015. I hope we are able to provide your accommodations on your next...More
During my stay, I over heard housekeeping staff members conversations on the 6th floor hallway. I peeked out of my door to see a housekeeper holding a loud conversation with another heavy set housekeeper about what she wanted to do to another staff member (violence?)...More
3 Thank Erica_k6
Response from Daniel S, General Manager at Detroit Marriott SouthfieldResponded 23 February 2015
I am so sorry about your experience with such a terrible staff conversation. If you would be willing to take a few minutes and contact me so that I can get a little more information I would greatly appreciate it.
We stayed here with our hockey team for a tournament. Any hockey team puts a strain on the hotel and its staff. They were extremely patient and professional with us. With scuffed walls and banged up doors, the hotel is in need of an update.
Thank Ingrid W
Response from Daniel S, General Manager at Detroit Marriott SouthfieldResponded 2 February 2015
Thank you for the posting. I am glad to hear the staff was helpful and courteous. We will begin a full hotel renovation the week of February 9th. I hope to see you during the next tournament.
Finding a close parking space during a busy weekend is close to impossible. The service drive road to this hotel is terrible with lots of craters. This road would be a good place to test Hummers and Jeeps for suspension endurance.
The hotel is large...More
1 Thank flintjarvis
Response from Daniel S, General Manager at Detroit Marriott SouthfieldResponded 26 January 2015
Thank you for the feedback on your recent stay. I'm happy to hear that you were able to enjoy the hotel at a good discount. We will typically offer some discounted rates during slower dates. I completely agree with your evaluation of the road leading...More
If you ever read my reviews, the first quality I look for in a property is the Guest Service. It doesn't matter how beautiful and elegant the building stands. Your greatest resource and revenues will generate from great staff. This is why I take time...More
Thank Latoya D
Response from Daniel S, General Manager at Detroit Marriott SouthfieldResponded 19 January 2015
Thank you so much for taking the time to give such wonderful feedback about our staff. I will make sure I speak with each and every associate you have mentioned. I look forward to meeting you next time you are visiting.
US$118 - US$223 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Green Hotel in Southfield
Non-Smoking Rooms ,
Number of rooms
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