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The Westin Southfield Detroit

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The Westin Southfield Detroit
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631 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Grand Rapids, MI
Reviewed 5 March 2017

Very nice hotel, I have almost zero complaints. This is a pet friendly hotel but it was very clean. We self parked in the parking garage with ease. I was part of a large group in Southfield for a wedding and were able to check in to our rooms early at 2:00 pm, which was very convenient. Stayed in a...

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Helpful?
Thank Sparkelina
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are so delighted to hear you had an all-around enjoyable stay with us. Congratulations to your loved ones! We wish them many years of happiness together. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future.

Toledo, Ohio
Reviewed 4 March 2017 via mobile

I stayed at The Westin Southfield for a conference. The hotel was easy to find and it's proximity to the interstate was a blessing. I had a king room and it was very spacious. The room was right across from the elevators and ice machine, but I heard nonew of the noise. Check in was fast and efficient as well...

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Thank Willbauc
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear your conference went well! It is always a pleasure to hear our guests enjoyed their stay with us. Please know we would love to welcome you back to the Westin Southfield Detroit in the future.

Reviewed 28 February 2017 via mobile

I've heard a lot of things about this hotel, some good and some bad. I will say this was not my first visit as I've stayed maybe a dozen times for work. Nice place, rooms are comfortable and the restaurant is nice. The bartenders at the bar are generally nice and quick to serve. Now if you are looking for...

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Helpful?
Thank Michael S
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear you continue to have all-around enjoyable stays with us. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future!

Jenison, Michigan
Reviewed 26 February 2017

I've stayed here 3 times within the last year for business. The location is convenient, albeit sometimes difficult to get into the lot. The parking garage is sometimes difficult to navigate and is very dark. The rooms have always been very nice. The beds are ridiculously comfortable and large. The rainfall fall type shower is a nice touch. Like someone...

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Helpful?
Thank cbmae1965
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! While we are delighted to hear you were able to get a good night’s rest in our Westin Heavenly Bed, we would like to apologize that our front desk staff did not provide you with the best customer service possible. Please know we will take your response to heart. We would love to welcome you...

Zurich, Switzerland
Reviewed 19 February 2017

Stayed at this hotel twice now. It does the job. Main plus point is the comfortable bed. I stayed in a refurbished room, but could not really say I could see what they had done. The rooms facing away from the Freeway are quiet. The Gym is in need of new equipment and is not big enough, so gets very...

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Thank Yellowbird1
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! While we are delighted to hear you were able to rest well in our Westin Heavenly bed, we would like to extend our sincerest form of apology that we were unable to exceed your expectations during your stay with us. Rest assured we will take your response to heart. Please know it would be our...

Quaker Hill, Connecticut
Reviewed 14 February 2017

I stayed at the Westin for a business trip close by. This was my first time at the hotel and I enjoyed it very much. When I arrived, I checked in with Unique. She was very profession, informative and passionate about her work. This was very refreshing after a long day of travel. My room was clean and comfortable. There...

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Helpful?
Thank Traveler5956
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear you were able to leave our hotel feeling renewed and refreshed. We will be sure to pass on all your kind words to Unique! Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future.

California
Reviewed 12 February 2017

The hotel was a nice place to stay. Convinent to the freeway. They charge for parking and internet but that is expected in this type of hotel. I got my three rooms through a discount website so I figured it was ok. Room was clean and stay was nice. The bar staff was extra friendly.

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Thank CAFL1
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear our convenient location and friendly bar staff were able to make your stay with us enjoyable. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit in the future!

Raleigh, North Carolina
Reviewed 1 February 2017

I'm a Marriott Platinum member, and have stayed at this hotel three times in the past two months. When I stay at most Marriott properties, I arrive, check-in, stay, eat, and leave without any problems. Each time I have stayed at this hotel, there are issues. Check-in lines are long, attendants seem to work slowly, and professionalism varies and is...

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Thank Kevin P
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response. We would like to extend our sincerest form of apology that your stay with us was not up to typical Marriott standards. We sympathize immensely with the frustration that must have been caused by the lack of fast and efficient customer service. One of our biggest priorities is ensuring that our guests leave our hotel...

Dearborn, Michigan
Reviewed 30 January 2017

Went to the Westin to let the grandchildren swim and get out of the cold weather. It was a great time and the pool and room were both excellent. The beds were comfortable and the pool was clean, warm with fresh towels. We were greeted and helped by the staff and they could not do more to please us for...

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Thank TomDearborn
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear you were able to have a relaxing weekend getaway with your grandchildren to escape the bitter Michigan winter. Please know we would love to welcome you back to the Westin Southfield Detroit in the future.

Vilnius
Reviewed 30 January 2017

Good hotel not far away from Detroit downtown. Spacious room, excellent customer service. Quite. Confortible bed. Free parking. Pool and gym not impresive and room are a bit outadet. For tirp in Detroit recomend this palce.

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Thank ViktorasZ
westinsouthfield2016, Guest Relations Manager at The Westin Southfield Detroit, responded to this review

Thank you for your response! We are delighted to hear your stay with us was enjoyable! We love hearing our guests were made to feel at home by our staff. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 

Additional Information about The Westin Southfield Detroit

Address: 1500 Town Center, Southfield, MI 48075
Region: United States > Michigan > Southfield
Price Range: $189 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Southfield Detroit 4*
Number of rooms: 388
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Southfield Detroit staff and other travellers.
6 questions
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Questions? Get answers from The Westin Southfield Detroit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quiet, but rooms on the 11th and 12th floors are the executive and quiet floors.”
Markburt, 1 Apr 2017 | Read review
“Choose a room that is higher up and not near the elevator”
cbmae1965, 26 Feb 2017 | Read review
“Ask for a room facing away from the Freeway”
Yellowbird1, 18 Feb 2017 | Read review
“Stay high for a better view”
CAFL1, 11 Feb 2017 | Read review
“We asked for a room by the pool-granted. We always try to stay away from stairs, elevators, ice machines and "teams" or parties.”
TomDearborn, 30 Jan 2017 | Read review
5 of 5