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The Westin Southfield Detroit

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The Westin Southfield Detroit
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617 Reviews from our TripAdvisor Community

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Showing 605: English reviews
San Diego, California
Reviewed 5 January 2015

Went there for few days over Christmas, the first room I went in didn't smell too fresh, they changed me into a different room within minutes and was given free Wi-Fi. they have excellent fitness center. On my last day the house keeping made a mistake, the hotel took care of my room service even with me complaining. A great...

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Helpful?
Thank Dina S
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

It’s wonderful to hear that our Associates worked quickly to get you back to enjoying your stay and we thank you for letting us know how much you appreciated their efforts. We’re pleased that you had an opportunity to enjoy the amenities our hotel offers, such as our state-of-the-art WestinWORKOUT® Fitness Studio. We look forward to greeting you at The...

Southfield, Michigan
Reviewed 5 January 2015

We were given a voucher for an overnight staya nd a coupon for dinner at the Tangos restuarant. The Room was a King size bed with a view. The eoom was very comfortable and the dinner was very delicious. There was not much to expound on as the Hotel was reletively empty the night we stayed. Alas , we had...

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Helpful?
2Thank craigorie
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Happy Anniversary from all of us here at The Westin Southfield Detroit! We’re pleased that you chose to celebrate your anniversary with us and that you had a quiet and relaxing evening together. It would be our pleasure to have you return for another refreshing experience and we thank you for your kind review. Stay well.

Reviewed 29 December 2014

I arrived early and they went out of their way to get me an early check in. I decided to extend my stay and Larry and Malissia treated me very well. Awesome service. Would definitely stay here again when I'm in town.

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Helpful?
Thank laveitra
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Thank you for your kind review of The Westin Southfield Detroit! We truly appreciate your kind words for our Associates and will be sure to let them know that they made an impact during your stay. We look forward to welcoming you back in the near future. Be well.

New York City, New York
Reviewed 23 December 2014

This was, by far, the dirtiest hotel room I have ever stayed in. I went into numerous rooms, which all had various issues, including smells and dirt. I settled on the least dirty room to stay in. All of the surfaces in the room were dusty. The couch was stained. There were flies in the room and I checked out...

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Helpful?
5Thank PAG224
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We are certainly very concerned to read your review, as this is not at all what we want our valued guests to experience while here. Just to clarify, if you opt-in to the Green Choice Program, housekeeping services will not be available, and this includes all room cleaning and coffee and bathroom amenities as well. Feedback such as yours is...

Reviewed 13 December 2014 via mobile

This was a comfortable stay. The beds are amazing so that made for a great night of sleep. The rooms are nice and spacious. The cost can be much as it's not really w luxury hotel but the Westin is a great chain alone so overall a great experience.

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Helpful?
Thank Nakeya35
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Our Heavenly Beds provide some of the best nights of sleep to our guests and we’re excited that you received just that while staying with us. We’re pleased to hear that your stay was comfortable and we look forward to welcoming you back to The Westin Southfield Detroit in the near future. Until then, be well.

Capitol Heights, Maryland
Reviewed 11 December 2014 via mobile

I stayed at the hotel while visiting family for Thanksgiving. The hotel is in a great location. Right off of the Lodge (main highway into and out of the city). Several places to eat within a few minutes. The garage was under construction and a little in disarray but it was free to park so I won't complain. My only...

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Helpful?
Thank ADHTravelGuru
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We hope you had a great time visiting family during the Thanksgiving holiday! Thank you for taking the time to share your experience with us. We do certainly apologize for any inconveniences you encountered, such as the ongoing construction in our parking garage and issues with room temperatures. Our Maintenance Associates are currently investigating what may have caused the problem...

Berthoud, Colorado
Reviewed 8 December 2014

I have stayed here twice over the past year, the only difference was room condition. First stay the room was in great shape, most recent stay it was worn and needed maintenance mostly due to age. The location is perfect and the lobby is amazing. The fitness club was great and very nice for my needs. Even the restaurant had...

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Helpful?
Thank johnLongmont_CO
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Thank you for letting us know about your recent stay at The Westin Southfield Detroit. We do wish that both of your stays had been exceptional and hope that during any future stays, you will not hesitate to let us know what would make your stay more comfortable. We’re thrilled that our convenient location worked out so well for you...

Cedar Park, Texas
Reviewed 3 December 2014

This is the best place in Southfield! Great hotel, awesome staff and easy access to the metro area. Normally stay here for business but hosted our family here over the holiday and we had an incredible experience at all points! We will be back whenever we are in the area!

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Helpful?
Thank kdt2010
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

How wonderful that you were able to enjoy some quality family time while at The Westin Southfield Detroit. It was our pleasure to welcome your family here and we appreciate the kind words you’ve shared. We look forward to welcoming you back very soon and we thank you for your gracious review.

LaSalle
Reviewed 3 December 2014

Beautiful room, great service at the front desk as well as room service at 5am - then lots of shopping. The beds were comfortable and the hotel was quiet. We did not stay long enough to enjoy the restaurant or the gym.

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Helpful?
Thank LAFoodandTravelBuffs
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Getting a good night’s sleep before an active day of shopping, especially on Black Friday, is essential. We’re so pleased that The Westin Southfield Detroit was able to provide you with just that. We hope to be able to welcome you back in the future where you can fully enjoy all that our hotel has to offer. Thank you for...

Toledo, Ohio
Reviewed 3 December 2014

Have stayed here several times. Always clean, staff always pleasant and helpful. Not much entertainment nearby. Restaurant was good. Bar had good atmosphere. Parking convenient. Closest area for nightlife is Ferndale.

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1Thank roadking317
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We’re pleased to hear that you have enjoyed a few exceptional stays with us here at The Westin Southfield Detroit. Southfield is surrounded by popular suburban destinations like Royal Oak, Birmingham and as you said, Ferndale, so there is really no limit as to entertainment options. Please don’t hesitate to reach out to any one of our Associates for suggestions....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 

Additional Information about The Westin Southfield Detroit

Address: 1500 Town Center, Southfield, MI 48075
Region: United States > Michigan > Southfield
Price Range: $182 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Southfield Detroit 4*
Number of rooms: 388
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Southfield Detroit staff and other travellers.
6 questions
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Questions? Get answers from The Westin Southfield Detroit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing away from the Freeway”
 of 5 bubbles Yellowbird1, 18 Feb 2017 | Read review
“Stay high for a better view”
 of 5 bubbles CAFL1, 11 Feb 2017 | Read review
“We asked for a room by the pool-granted. We always try to stay away from stairs, elevators, ice machines and "teams" or parties.”
 of 5 bubbles TomDearborn, 30 Jan 2017 | Read review
“The "Pure" rooms are fantastic if you have allergies or breathing issues!”
 of 5 bubbles snbeantown, 24 Jan 2017 | Read review
“Try the rooms NOT facing the highway. Southfield traffic starts early and you can vaguely here the trucks.”
 of 5 bubbles ricks902, 22 Jan 2017 | Read review
5 of 5