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Hawthorn Suites by Wyndham Detroit Southfield

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Hawthorn Suites by Wyndham Detroit Southfield
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797 Reviews from our TripAdvisor Community

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Showing 796: English reviews
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Miami, Florida
Reviewed 3 days ago NEW

Its billed as a very nice hotel WRONG ! It is a homeless shelter and the rooms are very nasty with a very bad odor. I paid for 2 rooms in advance and they were not available to me before check in or after. The Manager has lied to me about my refund since October 2016 and does not answer...

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Helpful?
Thank mrwonderful179
Marshall, Michigan
Reviewed 3 weeks ago

This was by far the worst hotel I have ever been in. I had to take photos because I knew no one would believe how run down, dirty and scary this place was. I asked for a different room, but was told none were available. I'm handicapped and because of my illness my vision is very bad a night. Leaving...

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank U3869HVpatriciad
Minneapolis, Minnesota
Reviewed 17 February 2017

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Nazim F
Reviewed 14 February 2017

This hotel is so nice with best facilities. here in this hotel i enjoyed the stay and mostly everything is looks comfortable. hotel staff are friendly with me and gave me a great support. the special things in this hotel are free breakfast, clean rooms, friendly staff, clean washrooms, pleasant hotel with no noise. Overall, this is best with good...

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Thank steven w
Reviewed 12 February 2017 via mobile

I've read many bad reviews for this hotel, but my personal experience was exceptional. I had a good room, great customer service, a nice breakfast and even free dinner on Wednesday nights. Will definitely be back again, and will definitely recommend to my friends and family.

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Helpful?
Thank Km0936
Kent, Ohio
Reviewed 10 February 2017

No Blankets, clogged toilet and unfriendly staff. Next morning I noticed the DANGER sign posted one week prior to my stay deeming the property unsafe.

Review collected in partnership with Hawthorn Suites by Wyndham
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1Thank thomastZ1966LT
Falls Church, Virginia
Reviewed 10 February 2017

Unfortunately I was upset about the deposit cash!! No one told me over the phone that I have to pay a deposit, then I have to pay in cash also I have to get my deposit between 9AM- 12PM !! Which was not suitable for me due to my early check out 7:00 AM !! That's the only problem I...

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank 235reda
Ajay D, General Manager at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review

Requiring a security deposit is standard practice foe most of the hotels. Our deposit requirements are very reasonable and it is to protect company assets. Deposit is fully refundable at checkout if there are no damages to the room. We regret the inconvenience but it is an essential part of our operation. We hope to be of service to you...

Columbus, Ohio
Reviewed 7 February 2017

I just stayed at another Wyndham location in Detroit, that was cozy. Thought I'd have the same experience here. I had a late check-in and early departure, thus no time for a lot of issues. Unlocked patio door..stain on the patio drapes that looked like blood..dingy tub bottom..issues with the heating system..only sheets on the bed, called office and there's...

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank 78okemab
Ajay D, General Manager at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review

Thank you for taking the time out of your schedule to provide us feedback regarding your recent stay at our hotel. We regret that we did not meet your expectations during your stay. We have corrected the issues you had outlined in your feedback. We are in the process of renovation which will address lot of similar concerns. We hope...

Lansing, Michigan
Reviewed 2 February 2017

The customer service is terrible and the staff is terrible they just walks in your room if your not there without your consent house keeping steals from your room also and the place need a major upgrade the beds are flat and old

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank mcknght_jsn
Ajay D, General Manager at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review

Thank you for taking the time out of your schedule to provide us feedback regarding your recent stay at our hotel. We regret that we did not meet your expectations during your stay. We have corrected the issues you had outlined in your feedback. We hope to be of service to you in the future. Please know that your feedback...

Detroit, Michigan
Reviewed 2 February 2017

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank biancaw18
Ajay D, General Manager at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Corporate hotel located in Southfield's city center, offering free high speed Internet, complimentary daily hot breakfast buffet, M-Th evening managers reception. Easy access to many restaurants, shopping and entertainment. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Detroit Southfield

Address: 26700 Central Park Blvd, Southfield, MI 48076
Region: United States > Michigan > Southfield
Price Range: $94 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Detroit Southfield 2.5*
Number of rooms: 144
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Also Known As:
Hawthorn Suites By Wyndham Detroit Southfield Hotel Southfield
Hawthorn Suites Southfield
Southfield Hawthorn Suites
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Detroit Southfield staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham Detroit Southfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My advice is not to live here at all !”
 of 5 bubbles mrwonderful179, 23 Mar 2017 | Read review
“Remember to view the rooms and check to see if there are any reviews.”
  • other stains on the sofa
  • carpet in the room
  • sofa
  • sofa in the room
  • on the floor in the room
  • Outside the door to our room
  • supply for coffee no coffee maker in the room
 of 5 bubbles G6020SCpatriciab, 10 Oct 2016 | Read review
“Henry Ford Museum and shopping mall nearby.”
 of 5 bubbles 737xavierg, 7 Oct 2016 | Read review
“ rooms have a nice big full kitchen.”
 of 5 bubbles tiffanydayz, 1 Apr 2016 | Read review
“B igger suites are on second floor only.”
 of 5 bubbles leslie46s, 31 Mar 2016 | Read review
5 of 5