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Embassy Suites by Hilton Detroit Southfield

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Embassy Suites by Hilton Detroit Southfield
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692 Reviews from our TripAdvisor Community

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Showing 685: English reviews
Reviewed 3 days ago NEW

The staff was great. However, it is clear that housekeeping and maintenance in this hotel is lacking. We were initially checked into a dirty room (honest mistake). However, when we moved to the clean room, there wasn't much of a difference. Dirty carpet, chipped paint everywhere, and elevators that look as if they haven't seen glass cleaner in months. It...

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Helpful?
Thank Talisha S
Dearborn, United States
Reviewed 3 days ago NEW

Was a very nice clean stay, the staff was great! Would definitely stay here again. Started out business and ended up staying the night and enjoyed the relaxed atmosphere and the piano playing at night.

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Thank GILBERTO VALASQ... V
Wolverine Lake, United States
Reviewed 4 days ago NEW

My wife and I were disappointed when we checked into our drab suite in Southfield, MI. The décor was dark, the clock didn't work properly and the refrigerator was not functional. This property recently underwent a renovation? They forgot to upgrade the rooms!

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Thank Thomas M
Detroit, Michigan
Reviewed 1 week ago NEW

The staff was really nice. Complimentary drinks for cocktail hour was great. Rooms had the perfect amount of space! The breakfast was amazing so was the chef, the wait staff walking around during breakfast was professional and made sure we were taken care of. Great Stay

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1Thank Jasmine B
Reviewed 1 week ago

This was a overnight stay I planned for my 5 year old and I for her birthday. She wanted to do a sleepover and pool party..but since it was at Thanksgiving I made a compromise. There was a lot of people because of a hockey tournament but the staff handled everyone appropriately. Our suite was very nice and clean. The...

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Thank Dayna T
Cleveland, United States
Reviewed 1 week ago

The room we were assigned had standing water in the bathroom, receptable uncovered, and a dirty carpet. Normally my kids love Embassy Suites but they were not impressed. The only reason they got a 2 was because the Manager's Reception and Breakfast were very good as expected.

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Thank Mark C
Reviewed 1 week ago

staff was wonderful and room was spacious and clean! We enjoyed our stay. The complimentary drinks and appetizers was a hit. breakfast was amazing will visit again! didn't have time to enjoy the pool but it was big.

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Thank M6082DPlisar
Southfield, United States
Reviewed 1 week ago

Home away from home! Nice, quiet evening for two. I visited Embassy Suite in the past for sleep overs for my children. They could swim, enjoy the room and before they get picked up, they ate great breakfast. I will return

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Thank sonyaj170
West Bloomfield, Michigan
Reviewed 1 week ago

Hadn't visited this hotel in quite a while thought I would go back for some R&R ..especially since I found out it just under went a remodel.. furthermore saw some changes in the lobby, carpeted areas in the hallways and in guest room .. Moreover the service was good and the managers reception was a plus. But overall wouldn't return...

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Thank 387jermainer
Reviewed 1 week ago

This hotel was deplorable! The hotel room had hair in the bedroom and on the bathroom floor. It makes you wonder what else is wrong with the room. Very disappointing. The next time I see a negative rating, I will pay attention.

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Thank carolynmN8594OL

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
***WE ARE CURRENTLY UNDER-GOING A MULTI MILLION DOLLAR RENOVATION. COMPLETION IS EXPECTED MARCH 2016*** The Embassy Suites Detroit - Southfield is the only full-service, all-suite hotel in the center of it all. Our Detroit - Southfield hotel is just 20 minutes away from almost every metro area destination. Business and corporate guests find the volume of local and high-profile businesses in the hotel's vicinity impressive and convenient. Enjoy spacious, two-room suites equipped with all the amenities of home including two modern televisions, plush furnishings, a small kitchenette, and luxurious bathroom. Wake up every morning to a complimentary cooked-to-order breakfast, and cap off the night with our complimentary Evening Reception happy hour. Our friendly staff can address all your needs and will ensure a pleasant experience. We look forward to seeing you, and we hope you enjoy your Southfield stay! ... more   less 

Additional Information about Embassy Suites by Hilton Detroit Southfield

Address: 28100 Franklin Rd, Southfield, MI 48034-5514
Region: United States > Michigan > Southfield
Price Range: $210 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit Southfield 3.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Embassy Suites Detroit Southfield Hotel Southfield
Embassy Suites Southfield
Southfield Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Detroit Southfield staff and other travellers.
2 questions
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Questions? Get answers from Embassy Suites by Hilton Detroit Southfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel needs updating so wait until they update it.”
 of 5 bubbles markcX7649LP, 30 Nov 2016 | Read review
“Check in using the app is a geat and so fast.”
 of 5 bubbles latinooo, 25 Nov 2016 | Read review
“Avoid this hotel and find someplace else”
 of 5 bubbles danley2015, 16 Sep 2016 | Read review
“Our corner suite was bright with lots of natural light.”
 of 5 bubbles pickymom2016, 29 Aug 2016 | Read review
“low floor until their elevator issue is resolved”
 of 5 bubbles robinmichele, 23 Aug 2016 | Read review
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