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Candlewood Suites Detroit, Southfield

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Candlewood Suites Detroit, Southfield
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68 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Reviewed 14 October 2016 via mobile

First room the lock on the entrance door of my room was inop. Asked me if that was alright with me? I said of course not. Moved me across the hall and one of the lights in the bathroom was out so I shaved in the shadows the next morning. I probably will avoid this hotel in the future. It's...

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Helpful?
Thank Pat G
IHGService, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Pat G, Thank you for staying at the hotel and submitting your feedback. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that you encountered few issues in your room particularly with the busted bathroom light and inoperative door. Allow me to apologize for any inconvenience these issues may have...

Lynchburg
Reviewed 23 September 2016 via mobile

We chose this hotel due to proximity to family in the area and to downtown Detroit. It was super convenient and priced to save us a few dollars a night. We were super excited about our perceived good fortune. That is where positive aspects about our stay stopped. The hotel room was nasty. The floor was sticky. The ice maker...

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Helpful?
2Thank Sunnie M
Management response:

Sunnie M Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and will share them with the entire staff. Thank you again, Tiffany Munson...

Las Vegas, Nevada
Reviewed 10 August 2016

We were glad to find a location not to far outside the city of Detroit that had facilities to prepare our own meals. I didn't care for the tub (the tub crackled and crunched) and shower - but it was clean. We were also truly grateful for the FREE washers and driers on the property. It was VERY close to...

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Helpful?
1Thank bjc629
IHGService, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear bjc629, First of all, thank you very much for your recent stay at our hotel. We strive to accommodate all of our guests and their needs and we are pleased to have the opportunity to do that for you during your visit with us. We truly appreciate your comments regarding our hotel amenities, facilities, and convenient location. Your positive...

Reviewed 15 July 2016 via mobile

Will be staying here for 3 days whilst visiting family in michigan. Been to several of these hotels before and they're all pretty much the same. Nice kitchen area with hob, dishwasher, cleaning facilities, microwave, toaster etc. Comfy beds and nice desk area. If you're thinking of visiting here, they do have a dvd player in all the rooms so...

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Helpful?
Thank Tanya R
O Fallon
Reviewed 15 July 2016

I use this chain a lot, like the layout, the kitchen, the recliner chair and the rates. This hotel has excellent people, but the room left much to be desired - ripped blackout curtains, arms on the recliner were oozing steffing, floor tiles in bathroom loose and wobbly...but when I mentioned these, the manager took me aside, thanked me for...

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Helpful?
Thank TWC1954
IHGService, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear TWC1954, Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that our staff's service exceeded your expectations and apologize for the shortfalls you have encountered.It is always hugely motivating...

South Haven, Michigan
Reviewed 28 June 2016

Usually everything past the "but" is BS and this is true in this case. The room decor of this hotel is pretty nice with well appointed work space, glass front kitchen cabinets and nicely designed bath vanity. BUT.... nothing in this room was really clean. The curtains had spots that made me wish for a black light, the toaster appeared...

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Helpful?
Thank PKimThomas
IHGService, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear PKimThomas, Thank you for leaving us feedback regarding your stay. It's nice to know you liked the room and amenities. We do want to apologize for the cleanliness issue you had, especially with the kitchen and bathroom. Your comments have been shared with the hotel management to help us focus and improve our standard for quality, and to achieve...

Shaker Heights, Ohio
Reviewed 29 May 2016 via mobile

We chose this Detroit suberb hotel for a 3 day visit with friends and family. The studio room with a full kitchen allowed us to host a few small gatherings. At the end of the day the very clean and comfortable room and bed were waiting for us. A king bed would have been nice but only queen beds are...

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Thank Linda P
Kolkata (Calcutta), India
Reviewed 23 May 2016 via mobile

Perfect place to stay at for short business trips.Rooms are neat and clean, very well equipped with a fully functional kitchen enabling guests to make their own desired dishes. The staff at this property are very helpful and they help in every possible way to make their guest's stay as comfortable as they can.The 24 hour in-house self service cupboard...

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Helpful?
Thank mishra_sarthak
Lorain, OH
Reviewed 3 February 2016

The staff is quite friendly and very helpful. It was a rather small suite, but was sufficient; however, it required some additional attention in the housekeeping department. The carpet had a few stains on it (after examination it appeared to be ink), the inside of the bathroom door had drippage (from multiple sources, I imagine) dried on it and the...

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Helpful?
Thank classyk
IHGService, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear classyk, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the carpet condition, housekeeping and the bathroom condition which was unacceptable. We will address these concerns. We take all reviews...

Columbus, Ohio
Reviewed 9 December 2015

My fiance and I booked here to visit her parents in Beverly Hills. We stayed here for almost 3 weeks. The entire place is a coronicopia or weird smells: cheap perfume to cover sour carpet smells in the hallways. Fabreeze to cover dog urine smell. And rooms that either smell like bleach or camel cigs or both. The carpet was...

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Helpful?
1Thank ogden1512
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear ogden1512, Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with the general condition of our rooms and property. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you can...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come Home to Comfort at the Candlewood Suites Detroit-Southfield. Situated just outside the Motor City in the heart of Southfield, our property is the ideal location for business and leisure travel. In the midst of a city that boasts 27 million square feet of office space and home to Federal Mogul, Eaton Corporation, Lear Corporation, Blue Cross Blue Shield and Blue Care Network, Virchow Krause and Nortel Networks, our location appeals to all area business travel. As an all-suite property, our hotel offers the coziness and contentment of home. The Candlewood Suites Detroit-Southfield proudly offers full kitchens, The Comforts of Home Bedding Package , extensive workspace, complimentary high-speed internet access and laundry facilities, and a complimentary on-site fitness center. Southfield offers more than office parks and corporations. Our city is home to several parks, colleges and universities, indoor and outdoor recreation, and minutes from some of Detroit s premier attractions and venues such as MGM, Greektown, and Motor City Casinos, The Detroit Zoo, Ford Field, Joe Louis Arena, Comerica Park, and The Henry Ford Museum. The Candlewood Suites Detroit-Southfield is also near dining and entertainment options and within minutes of shopping.Our property is adjacent to I-696 and M-10 (Lodge) freeways, and minutes from US-24 (Telegraph) and M-39 (Southfield Freeway). ... more   less 

Additional Information about Candlewood Suites Detroit, Southfield

Address: 1 Corporate Dr, Southfield, MI 48076-3711
Region: United States > Michigan > Southfield
Price Range: $118 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Detroit, Southfield 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Candlewood Suites Detroit, Southfield Hotel Southfield
Candlewood Suites Southfield
Candlewood Southfield
Southfield Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites Detroit, Southfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2nd floor was quiet.”
 of 5 bubbles bjc629, 9 Aug 2016 | Read review
“Ask for rooms at end of halls”
 of 5 bubbles TWC1954, 14 Jul 2016 | Read review
“front parking fills up fast, getting a room near the 'end' makes quick access to parking in rear.”
 of 5 bubbles cmartinVance, 31 Aug 2015 | Read review
“Try to stay away from the gym, laundry and cupboard.”
 of 5 bubbles 981jeffreyl, 12 Aug 2015 | Read review
“Choose somewhere else.”
 of 5 bubbles craigf230, 22 Jun 2015 | Read review
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