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We decided upon this location as it was centrally located to all of the sites of the Motor Cities National Heritage Area. Also, it seemed a good choice as it was a full service hotel.
Upon arrival our room appeared satisfactory. I was VERY happy...More
Stayed in rm 280. Very clean. Comfortable beds. Check in staff was very friendly and helpful with directions within Detroit. Shower head too low for me was the only complaint. Would definitely stay here again.More
Response from lrodriguez2017, Front Office Manager at Holiday Inn Southgate - Heritage CenterResponded 8 September 2017
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHGATE (DETROIT-SOUTH).
Thank you for the positive comments about the staff and we will certainly let them know their hard work is appreciated. Please know that your feedback...More
Stayed here while in town for a wedding. The rooms are ok but obvious hotel is very old and needs renovation/updating. Breakfast buffet was good and staff provided excellent service. Bar/club is the highlight. Friendly bartender and good atmosphere.More
Response from IHGService, Guest Relations Manager at Holiday Inn Southgate - Heritage CenterResponded 3 January 2018
Thank you for the warm remarks and we are glad to have served you in this recent trip. I am excited to share your feedback with my colleagues especially that we have provided you with an excellent service and have satisfied your palate...More
I travel quite often throughout the U.S. We booked this hotel based on The Henry Ford hotel/ ticket packages. We typically stay at a different hotel while visiting the Henry Ford, but it was booked. So, we decided on the Holiday Inn Southgate.
Thank Heather B
Response from lrodriguez2017, Front Office Manager at Holiday Inn Southgate - Heritage CenterResponded 5 December 2017
Dear Heather B,
Thank you for taking the time to review your past stay. Our hotel wants to sincerely apologize for any inconveniences that you experienced during your time here. The pictures and feedback you have provided will be reviewed by our Management team. The...More
We've stayed at this property 6 times. We love the old world charm of a real hotel that this property shows - gorgeous chandeliers and marble in the common areas and ballrooms. The rooms are good except that they have the sink on the outside...More