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    Extended Stay America - Detroit - Sterling Heights

    157 reviews
    #4 of 8 Hotels in Sterling Heights
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    33400 Van Dyke Ave, Sterling Heights, MI 48312-5927
    +1 877-432-9997
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    US$81
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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    US$81
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    All photos (47) 47
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    Traveller (30)
    Room & Suite (28)
    Dining (2)
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    Overview
    4.0
    157 reviews
    • Excellent45%
    • Very good26%
    • Average12%
    • Poor7%
    • Terrible10%
    Travellers talk about
    “extra pillows”(2 reviews)
    “ice trays”(2 reviews)
    “house keeping”(2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    2 Star Hotel
    All hotel details
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    Contact Info
    Hotel website
    +1 877-432-9997
    33400 Van Dyke Ave, Sterling Heights, MI 48312-5927 See on map
    Offers from Extended Stay America - Detroit - Sterling Heights
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    Rooms
    29 Apr30 Apr
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (157)
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    Traveller rating
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    11 - 15 of 156 reviews
    Reviewed 15 July 2017
    Won't stay here again!

    The staff helped themselves into my room - even though my DO NOT DISTURB sign was always on my door! After I inquired about it, I was told they were there to repair a broken screen. Items were stolen!

    Thank Patricia J
    Response from 00esa, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 16 July 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed 1 May 2017
    Great stay for the money

    Room size is great. Bathroom was a little small, you have to squeeze by the toilet to close the door to take a shower. Kitchen was nice, clean and ample size. Faiz at the front desk was amazing and has a great personality. We got...More

    1  Thank Tim G
    Response from 00esa, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 3 May 2017

    Tim, thank you for choosing to stay at Extended Stay America - Detroit - Sterling Heights. We are pleased to know you enjoyed the service provided by Faiz and had a comfortable stay with us. Having said that, I am sorry for your disappointment with...More

    Reviewed 13 March 2017
    Stay Classy ESA

    The nightstand drawer contained two offensive items: a used condom wrapper and a bible. Ants were crawling in the kitchen and bathroom. Outside grassy areas were so covered in dog poop that it was difficult to find a clear path. Front desk forgot to set...More

    Thank Shawn A
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 11 April 2017

    I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your room was not clean to par and that you did not received adequate customer service. Our team is committed to satisfying our guests,...More

    Reviewed 13 March 2017
    Nice Staff, Horrible Room - Broken Window, Dirty and Had Ants!

    First floor room, found out the second night that the window was broken and would not shut completely or lock. Screen was mangled as if someone had already gained entry that way before.. totally unsafe. There were ants in the kitchen, that would literally come...More

    1  Thank loriballew1107
    Reviewed 4 February 2017 via mobile
    Repeat customer. Excellent stay!

    The check in was quick and easy. Very friendly front desk personnel. Room 235 was clean, fresh and inviting. My floor was quiet. I could hear the footsteps of the guest above me but it wasn't all night nor did it disturb my sleep. I...More

    Thank Legal_padgurl06
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 6 February 2017

    Your feedback is important. Thank you for sharing. I'm so pleased to hear that you consistently had a great experience stay at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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    About
    Amenities
    Top amenities
    Free Parking
    Free High Speed Internet (WiFi)
    Breakfast included
    Hotel Amenities
    Free Parking
    Breakfast included
    Laundry Service
    Self-Serve Laundry
    Room amenities
    Microwave
    Details
    Price range
    US$80 - US$99 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
    Details
    Price range
    US$80 - US$99 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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    Traveller (30)
    Room & Suite (28)
    Dining (2)
    Pool & Beach (1)
    Questions & Answers
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    mbuns
    23 September 2015|
    Answer
    Response from Ryan J | Reviewed this property |
    The room itself didn't have hair dryers but the front desk has extra items. Possibly hair dryers. They were very accommodating.
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    Room Tips
    "There are no good rooms in this hotel! If they needed to service my room, they should have booked me in..."
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    "You can easily cook in here! The hotel is in a good area and there are food places that are not too bad of a..."
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    "good place to stay"
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    "nook a room higher up"
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