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Extended Stay America - Detroit - Sterling Heights

155 reviews
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Traveller (30)
Room & Suite (28)
Dining (2)
Overview
  • Excellent45%
  • Very good27%
  • Average11%
  • Poor7%
  • Terrible10%
Travellers talk about
“extra pillows”(2 reviews)
“ice trays”(2 reviews)
“house keeping”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Detroit - Sterling Heights
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (155)Write a Review
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41 - 45 of 154 reviews
Reviewed 15 December 2014

Great customer service by the hotel staff. Prompt when needed.Very accomidating with brand new rooms with new beds and all new furnishings. Under construction at this time but still very clean and cozy for a hotel doing major renovations. Convientely located near affordable shopping and...More

1  Thank dflynn0985
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 19 December 2014

Thank you so much for posting a review of our hotel. We are pleased to hear that you enjoyed our newly renovated rooms. We are also glad that our staff provided you with quality service. Thank you again for your feedback. We hope to see...More

Reviewed 4 December 2014

Got to the hotel a bit late. When I got there, the reclining chair seemed broken. The manager tried to get me another chair but after we went to several rooms and found other broken chairs in worse situation, I decided to keep that one...More

2  Thank Virgilio V
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 8 December 2014

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed having a kitchen in the room and the Grab-N-Go Breakfast. Please accept our apologies for the state of the recliner, please know that all of our...More

Reviewed 22 October 2014

I enjoyed my stay michael was so nice. he was extremely helpful and so funny. He attended to my every need while i was there. I was sad no more days was available for sweeties day weekend. I was so comfortable in that room and...More

4  Thank Angel N
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 28 October 2014

Thank you so much for sharing your experience with us. I am glad to read that you had such a comfortable stay with us. I am proud of my staff for providing me with such helpful and accommodating service. Thank you again for your review....More

Reviewed 20 October 2014

I stayed in Extended Stay hotel in 2008 when I had to travel to US for my business trip. I stayed there for about a month. Best part was that I had to pay only$10 a day as I stayed more than a month thus...More

1  Thank Pari1905
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 23 October 2014

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found your room to be clean and quiet. As well, I'm happy that you were satisfied with the service provided by our...More

Reviewed 2 October 2014

Good check-in, very friendly and courteous. However, there was only one cup in the room at check-in. And, although there is a refrigerator, there was no ice in the freezer. And, the hotel does not have an ice maker. I need a drink! Staff was...More

1  Thank Tom L
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 22 October 2014

Thank you so much for posting a review of our hotel. I am glad to read that you were pleased with your stay. We appreciate you letting us know about the issues you encountered regarding ice and kitchen supplies. We are sorry for these issues,...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$77 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$77 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (30)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Questions & Answers
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mbuns
23 September 2015|
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Response from Ryan J | Reviewed this property |
The room itself didn't have hair dryers but the front desk has extra items. Possibly hair dryers. They were very accommodating.
0
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Room Tips
"There are no good rooms in this hotel! If they needed to service my room, they should have booked me in..."
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"You can easily cook in here! The hotel is in a good area and there are food places that are not too bad of a..."
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"good place to stay"
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"nook a room higher up"
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