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Extended Stay America - Detroit - Sterling Heights

TravelocityUS$76*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$76*
US$76*
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Extended Stay America - Detroit - Sterling Heights
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145 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Sterling Heights
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Showing 144: English reviews
Warren, Michigan
Reviewed 26 December 2013

Toni was a breath of fresh air every morning. Entire staff was great! Location was great, shopping center center right across the street. This was my second visit and I definitly will be back. Tom the maitance is a great guy.

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Helpful?
Thank Mike H
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Mike - Thank you so much for sharing your experience with us. I'm so pleased to hear that you had a great experience with Toni, Tom, and the rest of our staff. Furthermore, I am pleased to know that you found our location and amenities to be convenient for your needs. Once more, thank you for posting your review. We...

Plover, Wisconsin
Reviewed 8 December 2013

The Extended Stay America in Sterling Heights (near Detroit) is a quite acceptable place to stay considering the price per evening. The rooms are clean and tidy, but if you want to wash the dishes they provide, I suggest you bring your own dish detergent as the substance provided isn't great.

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Helpful?
Thank dbergtkd
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so happy to know that you found our hotel to be so comfortable and your room to be clean. I am sorry that we do not provide detergent, but thank you for making the suggestion. We will look into providing this amenity...

London, Canada
Reviewed 15 October 2013

We always have a great stay. The location is great, not over priced and the front desk staff is very helpful and accommodating. This time our front desk staff was Toni, Mark and training was Aaron. Our trips are usually for a shopping weekend therefore having the full size fridge and kitchenette is perfect. We have one fur baby that...

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Helpful?
Thank Lisa H
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Lisa- I appreciate you taking the time to write such a kind review. I am proud of our team for making you feel you have a "Home away from home" when you travel down for your shopping trips. Your "Fur Baby" is always welcome! Thank you again for your kind words. The staff and I look forward to providing you...

Reviewed 4 October 2013

Nice hotel. Probably stay again. Maybe one day the hotel will considered hot breakfast. Even when traveler come they can wash their clothes for free. Make tubs for handicapped people alittle bigger. The hotel team was very nice.

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Helpful?
Thank Afost
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed the accommodations we provided, and felt comfortable staying with us. Thank you for the kind comment about our staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back...

Sterling Heights, Michigan
Reviewed 2 October 2013

I Loved this hotel! Booked this room on priceline for a pretty good rate (very good considering it's right in the middle of Michigan). The location was perfect, it was only two blocks away from the BAE Systems where I worked for almost 3 months there. It's a very nice hotel. Free wi-fi. Clean. Quiet. The staff was super friendly...

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Helpful?
Thank tron n
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Tron- Thank you so much for sharing your experience with us. I'm so pleased to hear that our staff and facilities helped you feel you had a "Home away from home." I have shared your kind words with the staff, especially Muriel. I am also happy we were located conveniently to your place of business. Thank you again for your...

Clarkston, Michigan
Reviewed 26 September 2013

When I opened the door of the room I was hit with an awful smell, I went and bought some cleaning wipes and cleaned the room. After cleaning the room I washed the cutlery / dishes and noted that about half were missing and food was left (from pervious guest) in the cupboards, then I realized that the reclining chair...

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Helpful?
2Thank Tim E
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Tim - Your review for our hotel was recently brought to my attention. I sincerely apologize that the level of cleanliness in your room was not in line with our company's high standards and that there was an odor too. As this hotel’s manager, I can assure you that I am working with our housekeeping staff to improve our cleaning...

Reviewed 8 September 2013

Klodiana is the guest representative at the Canton extended Stay America hotel location. She always makes my stay a great experience. she has an excellent desire to help the guests, and had a woman and welcome attitude

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Thank goccw
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the hospitality and service you received from Extended Stay's associates. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 23 August 2013

Muriel was very helpful and a very nice lady. Wish there were more people like her. The room was clean. Not alot of noise. If I come back to Detroit I will stay here again. Overall it was a very nice experience. I will tell all my friends about it.

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Helpful?
Thank thicksexiladi
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you for taking the time to write a review of your stay. It is nice to read that you were pleased with the overall hospitality you received from Muriel and our staff. I am glad you found the rooms to be clean, quiet, and comfortable. Thank you again for your kind words. The staff and I would love to...

Houston, Texas
Reviewed 13 August 2013

Jaime checked me in, she was very friendly and treated me as if she knew me which made me feel comfortable and at ease. Mark and his staff the next day were friendly and wanted to know if I needed anything just call them, I had made some seafood in my room and sandra was extremely helpful in helping me...

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Helpful?
Thank 662texan
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that our staff made a lasting impression on you, especially Sandra. I am thrilled that you enjoyed our property and felt comfortable enough to want to return again next time you are in town! Thank you again for your review. It would be our pleasure for...

Detroit, Michigan
Reviewed 5 August 2013

Maybe my expectations were too high. I was hopeful that the $25 lower rate wouldn't translate into much of a difference compared to a slightly more expensive hotel, especially with all the positive reviews of this hotel. I should have taken pics to demonstrate and support this review. I stayed on a Friday night (late July) and the noise level...

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Helpful?
Thank s l
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

The staff and I read your comments about your stay with us. I am very sorry that your room was unclean and had a slight odor. As well, I apologize that you were disturbed by noises throughout the night. In response to this feedback, I am working with our housekeeping staff to improve our cleaning and deodorizing procedures. I will...

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14/05/2017 15/05/2017
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Near Extended Stay America - Detroit - Sterling Heights

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Detroit - Sterling Heights

Address: 33400 Van Dyke Rd., Sterling Heights, MI 48312
Region: United States > Michigan > Sterling Heights
Price Range: $103 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Sterling Heights 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Extended Stay Sterling Heights
Sterling Heights Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Detroit - Sterling Heights staff and other travellers.
2 questions
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Prescott, Arizona
over a year ago

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Questions? Get answers from Extended Stay America - Detroit - Sterling Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good place to stay”
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“2 rooms out of 2..... they all were excellent and seem the same”
BARTNANCY, 30 Aug 2015 | Read review
“A stayed in a number of room, and they all are very good”
marklY2365QK, 19 Jul 2015 | Read review
“Bring your own ice!”
tomlP3450CL, 2 Oct 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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