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Extended Stay America - Detroit - Sterling Heights

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Traveller (30)
Room & Suite (28)
Dining (2)
Overview
  • Excellent45%
  • Very good26%
  • Average12%
  • Poor7%
  • Terrible10%
Travellers talk about
“extra pillows”(2 reviews)
“ice trays”(2 reviews)
“house keeping”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Offers from Extended Stay America - Detroit - Sterling Heights
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Offers from Extended Stay America - Detroit - Sterling Heights
Special Offer: Save up to 10% TODAY!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (157)
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51 - 55 of 156 reviews
Reviewed 23 May 2014

I love this hotel. Toni was really nice and friendly. She helped me a lot even before I left London, United Kingdom I was called her twice n she assured me all will be ok. She delivered n my room 232 was superb. Love u...More

Thank Kingsley r
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 28 May 2014

Kingsley - Thank you so much for sharing your experience with us. I am glad to read that you enjoyed your stay with us and that you were pleased with the great customer service provided by Toni. I will be sure to share your kind...More

Reviewed 10 May 2014

I needed a month long stay, suddenly and unexpectedly. I was fortunate enough to meet Teanta, at the front desk. She normally works at the Roseville facility, but was filling in for the weekend. She helped me get a very fair rate for the month,...More

Thank Jonathan C
Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 13 May 2014

Jonathan - Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to...More

Reviewed 7 May 2014

Hotel was old, outdated, and in need of repair. Room was clean. No breakfast provided as promised. Could not use luggage cart because there was a huge step from front porch to parking lot......Stupid.More

Thank Michele C
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 10 May 2014

Michele - Thank you for taking the time to write a review of your stay. We Appreciate the kind comments about how clean your room was; however, we apologize that you missed our breakfast and were unaware of your handicap ramps located at each entrance....More

Reviewed 28 April 2014

#1 Toni was rite on top of every concern my fellow travelers had! Not only was that person making the guest smile also co-workers! plz pat Toni on the back, (and give a raise) Nathan was rite on top fixin coffee! 4 me one day...More

Thank todd f
Reviewed 23 April 2014

I stayed in this hotel for a week, and it was horrible! My room was on the third floor which constantly reeks of pot and cigarette smoke. The first room I was given was dirty and had trash on the counters, the new room they...More

1  Thank Amanda5478
Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 26 April 2014

Amanda - I appreciate you bringing your experience to our attention. Please accept our sincerest apologies for the noise levels and the level of cleanliness in your room. As well, I’m sorry to hear that our level of customer service did not meet your expectations....More

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Best Value Properties in Sterling Heights, MI
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$80 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$80 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (30)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Questions & Answers
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mbuns
23 September 2015|
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Response from Ryan J | Reviewed this property |
The room itself didn't have hair dryers but the front desk has extra items. Possibly hair dryers. They were very accommodating.
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Room Tips
"There are no good rooms in this hotel! If they needed to service my room, they should have booked me in..."
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"You can easily cook in here! The hotel is in a good area and there are food places that are not too bad of a..."
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"good place to stay"
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"nook a room higher up"
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