Crystal Mountain
12500 Crystal Mountain Dr, Thompsonville, MI 49683-9742
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US$199
US$199
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Room & Suite (105)
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Travellers' Choice
Celebrating over 60 years, Crystal Mountain is a family-owned, four season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features 260+ lodging units, fine dining, a pizza & sub shop, 58 downhill trails and 25km of cross-country skiing, two championship 18-hole golf courses, award-winning Crystal Spa, Michigan’s only alpine slide, the Park at Water’s Edge–an outdoor pool and water playground, Michigan Legacy Art Park, weddings, conference center for meetings & banquets, specialty market, coffee and wine bar and a rooftop terrace overlooking the surrounding village. Located near Sleeping Bear Dunes National Lakeshore, Crystal Mountain guests can discover an abundance of northern Michigan activities including Lake Michigan beaches, kayaking and canoe trips, charter boat fishing, wineries, and much more. Nearby commercial airports include Manistee Blacker Airport (26 miles) and Traverse City Cherry Capital Airport (31 miles). Make Crystal Mountain part of your northern Michigan getaway!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Archery
Bicycle rental
Babysitting
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Golf course
Hiking
Ski rentals
Ski school
Skiing
Tennis court
Aerobics
Canoeing offsite
Patio
Board games / puzzles
Children's playground
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
Ski In / Ski Out
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Telephone
Wake-up service / alarm clock
Coffee / tea maker
Kitchenette
Flatscreen TV
Microwave
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English
Location
48Car recommended
Grade: 48 out of 100
10Restaurantswithin 10 km
4Attractionswithin 10 km
Contact
12500 Crystal Mountain Dr, Thompsonville, MI 49683-9742
Getting there
Car HireSee all Thompsonville car hire
933Reviews21Q+A100Room tips
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Visited this weekend with 2 couples and 4 kids (ages 10-5). Our Wintergreen condo was clean and updated. The kitchen was well stocked with everything we needed. The location was so close to the slopes, the hot tub, the market! We didn’t have to walk far for any activities. Ski school was 10/10! The instructors were so hands on and provided skill appropriate lessons for our little ones. They definitely made progress and are more confident skiers after 2 mornings of ski school. Great place for newbies to explore the sport. The resort is big enough for young skiers to not get bored and also easy to map out and maneuver. This was our second trip and we are planning a return! Also felt like every where at the resort was well staffed and I had nothing but pleasant interactions with staff.…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Best and biggest experience we have had in our four family ski trips. We came in late morning on a Sunday and left late afternoon on a Wednesday. We called ahead on the drive and requested an early check-in, which was given. It didn't appear that the resort was very busy so everything went very smoothly and lines were fairly short. We stayed in The Hamlet and only saw a handful of other families there. Our room was plenty big and served its purpose well as a rest/sleeping area with space for a small blowup mattress on the floor for our fifth person. The location made getting on and off the slopes very convenient as there are lockers outside to store skis and poles and you could ski directly into the locker area. The main lift (Clipper) was 150 feet from the lockers. We rented all our gear so it was a bit pricey but we knew that going in. All food on the resort also hit the pocket book hard. We had pizza from the resort once and ate lunch at The Lodge twice. It was good and convenient but you paid for it. There are a few food options off site and we ate at one twice for dinner. The other happened to be closed that night for a private party. The skiing was very good but we would have liked to have access to more slopes. Only about 1/3 were open the week before Christmas so that was a bummer. There weren't many other activity options open yet so we were on the slopes from open to close with just a lunch break each day. We covered all open slopes many times so more variety would have been great the last two days. We had decided to cut the trip short a day and are glad we did for that reason. I could see advanced skiers getting bored sooner with that limited number of runs.…
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Date of stay: December 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were so excited to get a dog friendly room right at the peak of fall colors! The room is a little dated but very clean. You get passes to take the chairlift the the top of the mountain! Restaurant was good also So………Their was a outside wedding going on right under our window. (yeiks!). I kept on looking at the clock waiting for the music to stop. Pack your earplugs. That being said the charming resort is a friendly walkable experience. The spa was worth the money and gift shops are worth a stop and shop.
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Date of stay: September 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Noisy wedding can be outside your room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
So disappointed. The staff were so rude and unhelpful all over the resort. From the pool, to concessions, to the restaurants and shops. Food was poor quality and very overpriced. And attractions were not open as advertised. Ski instructors were very friendly and friendly though.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brittany Roberts, Marketing at Crystal Mountain
Responded 22 Dec 2022
We are sorry to hear that your recent visit to Crystal Mountain did not meet your expectations and appreciate you bringing these issues to our attention. We strive to make every guest interaction an excellent experience and will share your comments with our leadership team. Your feedback is important to help us improve. Thank you for your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here as part of my husbands work retreat. We stayed in a Wintergreen 2 bedroom 2 bathroom condo. Everything was included; linens, soap, dishes, bakeware and cookware, utensils etc. We had breakfast at the wild tomato and the buffet was unsurpassed by anything I've experienced at a hotel before. I really enjoyed the fact the whole resort felt like a small village. The shop was a bit pricey but manageable.
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Date of stay: September 2022Trip type: Travelled on business
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
everything was perfect, staff super friendly and so helpful. The condos are amazing, the beds were so comfy and relaxing, felt like I was home. It is so beautiful at Crystal Mountain, the landscaping and fun things to do was awesome. Real cool water park and pool if you have children. I will be going back but for a family vacation
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Date of stay: July 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: I stayed in Condos, AMAZING
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very disappointed. The grounds and facilities were very nice. We stayed 4 days for a work conference. Upon check we were told if we need housekeep services, just to call and request. After the second day we make the request to be told, no housekeeping services would be provided during our stay. At that time (8 am) we requested fresh towels. Upon return the evening after dinner the towels still had not be exchanged. We tried calling the front desk multiple times over a couple of hours for with questions about locations on property, and only could reach a voicemail without a return call. The rooms are spacious, but the beds are in need of new mattresses. Our mattress had a significant dip. We ate at the Thistle twice. Both time the food was very good, but took over 90 minutes to get our sandwiches. The server was very nice, but both experiences were painfully long. The conference facilities were very nice and comfortable. The food provided for the meeting were also very good.…
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Date of stay: June 2022Trip type: Travelled on business
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brittany Roberts, Marketing at Crystal Mountain
Responded 28 Jun 2022
We are sorry to hear that your recent visit to Crystal Mountain did not meet your expectations, and will share your comments with the members of our leadership team. Crystal Mountain prides itself in producing exceptional experiences throughout the resort and your feedback is important to help us continuously improve. Thank for staying with us, and we hope you’ll check back in with us again one day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at Inn at the Mountain. Very nice hotel. The whole resort was beautiful and staff was friendly and helpful. Pool looked like it was a blast for kids. We went on the Alpine slide. The view was fantastic! The slide not as much fun as I had anticipated, but still a adventure. I recommend this place in the summer, not too far to many other fun places.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is I believe was our 8th beer and brat festival and by far the smallest as far as how many breweries were there (like 1/2 as many as before). Maybe they were keeping it small because of Covid still looming? This is the first year we did not buy VIP tickets because they keep increasing the cost. We'll go back just because its a nice kick off to summer but raising prices and having fewer breweries was a disappointment.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Just came back from a family Ski trip to Crystal Mountain. This resort has a lot going for it including a very helpful and friendly staff. I did have one issue that threatened to ruin my ski trip. Two magic carpets are advertised as fully operational, but due to staffing shortages the smaller one wasn't operational except during ski school (hours vary and that wasn't listed on the site). I have 3 small children who were just learning to ski and they weren't ready for the bigger hill. Try explaining to small child that the incline is the same... However when I brought up my issue to the staff (shout outs to Kyle, Amanda, and Jessica Kelly) they were very helpful and understanding. I really appreciated the extra mile they went to listening to me, because I was really quite upset. In short they turned my experience around and I left wanting to come back to Crystal mountain. Additionally we had a great ski lesson with Andy, and the restaurants were very good. The only downside outside of the magic carpet issue were the beds (super uncomfortable). We had a mountaintop townhouse with 3 bedrooms and all the beds were horrible. But all in all the friendly staff and made up for the beds, and I think I will be back.…
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Date of stay: March 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$143 - US$308 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal mountain hotel thompsonville, crystal mountain resort and spa, crystal mountain michigan lodging
LOCATION
United StatesMichiganBenzie CountyThompsonville
NUMBER OF ROOMS
260
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Claim Your ListingCRYSTAL MOUNTAIN: UPDATED 2023 Resort Reviews, Price Comparison and 435 Photos (Thompsonville, MI) - Tripadvisor
Frequently Asked Questions about Crystal Mountain
Which popular attractions are close to Crystal Mountain?
Nearby attractions include Crystal Mountain (0.2 km), Michigan Legacy Art Park (0.9 km), and The Crystal Coaster Alpine Slide (0.1 km).
What are some of the property amenities at Crystal Mountain?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crystal Mountain?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Crystal Mountain?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Crystal Mountain?
Conveniently located restaurants include The Thistle, Rosie's Country Cafe, and Geno's Sports Bar And Grill.
Are there opportunities to exercise at Crystal Mountain?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Crystal Mountain have an airport shuttle?
Yes, Crystal Mountain offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystal Mountain?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Crystal Mountain?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crystal Mountain offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.