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BEST WESTERN PLUS Traverse City

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BEST WESTERN PLUS Traverse City
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252 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Detroit, Michigan
Reviewed 2 days ago NEW

We stayed last weekend and I would like to share with you the amazing customer service that we had on Sunday morning. Angela was at the front, she was friendly, knowledgeable, and genuine. So many times you go to a hotel and the front desk staff (especially on a Sunday morning) look like they don't want to be there, totally...

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Helpful?
Thank welovelife2017
Jian B, General Manager at BEST WESTERN PLUS Traverse City, responded to this review

We love to hear that our guests had a enjoyable experience. We appreciate your feedback on our guest service and taking time to write a review! Angela has been with us for a few years now and she is an exceptional guest service representative. Thank you for choosing The Best Western Plus for your weekend get a way and we...

Traverse City, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We have stayed at this particular location several times. It's nice to see familiar faces upon return visits. Angela and Penny were very helpful in making our visit pleasant this trip. Angela helped at the front desk and Penny took care of the breakfast bar and later got us extra sets of towels. Thanks ladies.

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Helpful?
1Thank amtootsie
About Hotel's Favourite Review
Jian B, General Manager at BEST WESTERN PLUS Traverse City, responded to this review

Thank you so much for all the times you've stayed with us when visiting Traverse City! Nothing is more important to us than seeing return guests. That means we're doing a good job and doing it consistently. Angela and Penny have been with us for a long time and are an important part of our team. Im glad to hear...

Reviewed 6 days ago NEWvia mobile

We had a horrific experience with another hotel.(AmericInn) Big issues ( don't stay there) that made me not want to stay there. We were able to quickly get booked and checked in at this location. Carrie was absolutely fantastic. She upgraded us to a loft suite so the kids could have an area to themselves. It was so sweet and...

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Helpful?
2Thank Sam W
Jian B, General Manager at BEST WESTERN PLUS Traverse City, responded to this review

Thank you for giving us the opportunity and i'm happy we turned your Traverse City experience into an enjoyably one. Carrie is a phenomenal guest service representative and some guests come back to stay with us just because of her! Judy is a new member to our team and is great with our guests during breakfast. We're lucky to have...

Bay City, United States
Reviewed 1 week ago

Staff was great, very clean seems to be recently remodeled. Have stayed here before and would stay again. I have stayed at this location before and when in town I feel confident that I will have a quality stay.

Review collected in partnership with Best Western
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Helpful?
Thank 480carried
Jian B, General Manager at BEST WESTERN PLUS Traverse City, responded to this review

Thank you for staying with us again! We're glad to hear you feel confident you'll have a quality stay when you do. Consistency is very important to us and we love seeing repeat guests. We also appreciate your feedback on our staff, room cleanliness, and recent renovation. Thanks for taking time to write a review on your stay and we...

Central Michigan, United States
Reviewed 1 week ago

The excellent breakfast and customer service here made up for the poor channel selection, carpet stains, and shower spray onto the floor (because of a glass half-wall instead of curtain or sliders). We've stayed in much better rooms for the price ($135 after taxes), but we got a much better breakfast than other more expensive motels.

Review collected in partnership with Best Western
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Thank C876QEmatthewf
Jian B, General Manager at BEST WESTERN PLUS Traverse City, responded to this review

Thank you for staying with us and taking time to write a review. I apologize we didn't meet your expectations with our channel selections, carpet cleanliness, and bathroom design. I'm glad to hear our staff gave you phenomenal service and you thought our breakfast was excellent. We appreciate your feedback so we can improve and we hope you give us...

Lansing, United States
Reviewed 2 weeks ago

The staff was wonderful at check in and check out and every night we returned we were greeted with friendly staff. The rooms were very comfortable as well I would recommend this hotel, and for a family definitely reserve one of the suites.

Review collected in partnership with Best Western
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1Thank T4196VXkimberlyb
Jian B, General Manager at BEST WESTERN PLUS Traverse City, responded to this review

We really appreciate you taking time to write a review on your stay with us. Our staff is very friendly and I'm happy to hear they made your stay enjoyable from check in to check out. We also thank you for recommending our hotel for others and yes our loft suites are very popular for families looking for additional space....

Reviewed 2 weeks ago via mobile

I was there for the weekend during my daughters basketball tournament. The staff were exceptionally friendly and went above and beyond to make sure we had a great stay. Good breakfast, clean and the kids loved the pool. I would highly recommend staying here.

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Helpful?
1Thank Beth L
Jian B, General Manager at BEST WESTERN PLUS Traverse City, responded to this review

Thank you for choosing The Best Western Plus in Traverse City for your daughters basketball tournament. We have a phenomenal staff and i'm glad they went above and beyond to make sure you had a great stay. We appreciate your feedback on our breakfast, cleanliness, and indoor pool as well. Thank you for highly recommending our hotel and taking time...

Houghton Lake, United States
Reviewed 2 weeks ago

This hotel was recently renovated - great location and great value! Very happy with our stay. Very accommodating staff - availability for shuttle to hospital if needed. Will stay there again when in Traverse City.

Review collected in partnership with Best Western
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Helpful?
1Thank inettas2017
Jian B, General Manager at BEST WESTERN PLUS Traverse City, responded to this review

Thank you so much for the review and we really appreciate your feedback. I'm happy to hear you were very happy with your stay and you'll stay with us next time you're in Traverse City. Our complimentary shuttle is our most popular amenity and I'm glad it was available for you to and from Munson Medical. Thanks again and hope...

Kalispell, Montana
Reviewed 2 weeks ago via mobile

This hotel would be great if it they'd get a handle on the noise. All night every night of my stay there was LOUD noise from slamming doors/people talking/children screaming in the hallways and even a dog barking. The front desk did nothing about any of it even after midnight. I don't recommend this hotel for business travelers or anyone...

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Helpful?
Thank djgray57
Jian B, General Manager at BEST WESTERN PLUS Traverse City, responded to this review

Thank you for taking time to write a review on your stay. I'm terribly sorry that we did not meet your expectations and your stay wasn't enjoyable. Typically our guest service representatives will take care of any noise issues. I'm sorry this wasn't done for you. Please give us another opportunity. Email me at JianBlair23@gmail.com so I can make your...

Lewiston, Michigan
Reviewed 4 weeks ago

My kids and I stayed here recently for a local competition my kids had. Perfect room set up for families. Very pleased with pool and exercise room. The outside paint job is cheesy. But the hotel inside is gorgeous.

Review collected in partnership with Best Western
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Thank E820GLjessicaw
Jian B, General Manager at BEST WESTERN PLUS Traverse City, responded to this review

Thank you for choosing the Best Western Plus in Traverse City for the local competition your kids had. I'm glad we had the perfect room set up for your family and you were pleased with the pool and fitness center. Thank you for taking time writing a review on your stay and we appreciate your feedback. We hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
In 2016, the Best Western Plus Traverse City was recognized with the brands highest honor the M.K. Guertin award. Centrally located in Traverse City, close to Munson Medical, downtown Traverse City, Old Mission Peninsula wineries and beaches. Best FREE Hot Breakfast in Traverse City, deepest indoor pool in city 11ft open 24 hours, elevator, fitness room, guest laundry, 42" LCD High-Def TV's, and high speed internet via fiber optic cable for fastest internet in Traverse City. Complimentary shuttle to downtown and airport. ... more   less 

Additional Information about BEST WESTERN PLUS Traverse City

Address: 305 Munson Ave, US 31, Traverse City, MI 49686-3069 (Formerly BEST WESTERN Plus Four Seasons)
Region: United States > Michigan > Grand Traverse County > Traverse City
Price Range: $112 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Traverse City 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Four Seasons Hotel Traverse City
Best Western 4 Seasons
Best Western Traverse City
Four Seasons Traverse City
Traverse City Best Western
Traverse City Four Seasons
Hotel Style:
#1 Romantic Hotel in Traverse City
#2 Green Hotel in Traverse City
#4 Family Hotel in Traverse City
#6 Business Hotel in Traverse City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Traverse City staff and other travellers.
11 questions
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Grass Valley, California
7 months ago
Commerce Township
4 months ago

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Questions? Get answers from BEST WESTERN PLUS Traverse City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have stayed in a unique room here that has a loft area.”
 of 5 bubbles amtootsie, 12 Mar 2017 | Read review
“Queen loft suites had ample room for two couples”
 of 5 bubbles 965natej, 22 Jan 2017 | Read review
“Have only stayed on the main floor, all very good, maybe the front is best”
 of 5 bubbles richardaB9291PQ, 4 Jan 2017 | Read review
“the rooms are quiet even on a very busy road.”
 of 5 bubbles Annatha, 4 Oct 2016 | Read review
“We usually ask for a single with a king-sized bed. Love the spaciousness of the rooms.”
 of 5 bubbles amtootsie, 22 Aug 2016 | Read review
5 of 5