Hotel Indigo Traverse City, an IHG Hotel
263 W Grandview Pkwy, Traverse City, MI 49684-2254
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US$132
Free cancellation until 05/02/23
US$132
Free cancellation until 05/02/23
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US$132
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About
#20 of 41 hotels in Traverse City
Location
Cleanliness
Service
Value
See why so many travellers make Hotel Indigo Traverse City their hotel of choice when visiting Traverse City. Providing an ideal mix of value, comfort and convenience, it offers a trendy setting with an array of amenities designed for travellers like you.
Close to some of Traverse City's most popular landmarks, such as Boardman River Boardwalk (0.3 mi) and Benjamin Twiggs, legendary cherry products (1.7 mi), Hotel Indigo Traverse City is a great destination for tourists.
Rooms at Hotel Indigo Traverse City offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, a rooftop terrace, and room service are some of the conveniences offered at this hotel. A fitness center and a lounge will also help to make your stay even more special. If you are driving to Hotel Indigo Traverse City, parking is available.
During your visit, be sure to check out one of Traverse City's popular ribs restaurants such as Red Ginger, Amical, and Apache Trout Grill, all a short distance from Hotel Indigo Traverse City.
During your visit, be sure to check out popular attractions like Front Street (0.4 mi) and The Village at Grand Traverse Commons (1.0 mi), which are all within walking distance of the hotel.
At Hotel Indigo Traverse City, your comfort and satisfaction come first, and they look forward to welcoming you to Traverse City.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Business Centre with Internet Access
Meeting rooms
Car park
Wifi
Restaurant
Breakfast available
Vending machine
Rooftop bar
Rooftop terrace
Convenience store
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Modern
Languages Spoken
English
Location
95Great for walkers
Grade: 95 out of 100
37Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
Contact
263 W Grandview Pkwy, Traverse City, MI 49684-2254
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422Reviews8Q+A100Room tips
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Beautiful decor, great location and excellent food. If the weather cooperates you can walk everywhere that this gem of a city offers. My ONLY issue with this location is on the bay side of the hotel, which sports beautiful views, is also noisy. In our case we also had a street lamp that was directly in front of the window facing the lake, as Grandview Parkway is directly below and the traffic is crazy busy even in winter. Overall it is lovely.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If you want a quiet night, pick the city side of the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We started staying here about 5 years ago when they first opened. The location is convenient, you can easily walk into town etc.,, lake across the street, roof top bar, and yes the rooms on the lakeside can be noisy at night with traffic, but we expected that. However, over the years, we have seen a decline in the hotel, rooms are showing wear, and bedding needs to be replaced, for the past 3 years the fireplace in the main sitting area has not been working correctly. We literally have to request it be turned on and it only stays lit for a minute, a fireplace feature in a Northern MI hotel should ALWAYS be working, just fix it!. Cleaning service not up to snuff either, they still don't clean your room, but will replace towels, on our last visit, the hall ways were littered with room service trays outside doors, and when we got to the lobby at 8 am for coffee, the sitting area had popcorn crumbs, etc all over floor, and tables were sticky, not somewhere I wanted to sit and have morning coffee.. The price point is high, and when you pay for parking I no longer see the value, will most likely be looking for another hotel.…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Other at Hotel Indigo Traverse City, an IHG Hotel
Responded 2 weeks ago
Hello Pioneer634502, Thank you for your making us a part of your travel and for your stay with us. Here at Hotel Indigo Traverse City we offer an environment that invites our guests to explore a new feeling of community that becomes inspirational. I received your remarks and was surprised by what you described. I am sorry that your stay was not one of excellence. I know that when you reserved there are options and you choose us because we are different. I forwarded your remarks to our local area managers to be evaluated. We have taken action to rectify our error and avoid this from happening in the future. When you have time, come and visit us. You will enjoy the new changes. Warm wishes, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible. Sat in restaurant until someone came by then told to order at counter. Adds gratuity if you room charge and don’t tell you so you also tip. Loud! No hot water for shower!! No mgr to be seen.
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Date of stay: November 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: No hot water if you shower in am. Adds gratuity and don’t tell you and front desk said it’s not...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Other at Hotel Indigo Traverse City, an IHG Hotel
Responded 12 Dec 2022
Hi Tetweeko, Thank you for choosing us! We strive to meet the level of satisfaction every guest expects from an IHG® Hotels & Resorts property. I am sorry you found our services lacking. We take feedback seriously and would like to gather more details to communicate this with the relevant teams. I sent you a private message and hope you respond Pleasure once again to host your visit and look forward to having the opportunity to restore your confidence. Best Regards, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel that has a beautiful view of the bay. It is a perfect location of being able to park your car and walk everywhere. Cert close to shopping and great restaurants. The staff was very pleasant and helpful. Wonderful walk in shower with rainfall shower head. The only reason I am not giving this hotel a 5 star is the road noise in the morning during rush hour.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for a wedding and I could not believe how unhospitable the staff was. Arrived for a planned wedding event and they made no attempt to get us into our room early...in fact we watched many people check in early as we waited for almost 2 hrs. (We had a 3yr old and 6 mo old) When I tried to talk to the manager, she wouldn't come out of the office then called me and laid into such a tirade, I couldn't even get my question in which was why we were promised adjoining rooms when I made a reservation but we didn't get them. They never gave us our wedding welcome bags or any information about housekeeping, valet, or anything else. I overpaid for 6 nights at this hotel and got a view of a brick wall and a very unhospitable stay.
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Date of stay: October 2022
Rooms
Service
Sleep Quality
Room Tip: Night staff is friendly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Other at Hotel Indigo Traverse City, an IHG Hotel
Responded 27 Oct 2022
Hi 698cyndik, We appreciate you for choosing our hotel Hotel Indigo Traverse City. Thank you for sharing your thoughts about your stay. We do our best to offer a warm and engaging service, and I am sorry for the issues encountered. I've shared your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope you can give us a chance to regain your trust and confidence in our service. Sincerely, Rizalin E. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s 10 at night, the first night of two I reserved at this hotel. Instead of enjoying my evening, I’m furiously trying to find another hotel to get out of this place. When I called to reserve a room (and asked again at checkin for the quiet room with a bay view I reserved) (the more expensive of rooms available in this hotel), I was told, “yes, you are in a quiet room” Once we got checked into our 3rd floor room, we quickly knew the room was nothing as described. We literally feel like we are in the middle of a Grand Prix raceway. The noise from the non stop traffic outside our window will ensure we have the worst nights sleep of our 5 hotel stays from Chicago through Michigan. 3 were IHG hotels. I should have known better when I noticed a “sound machine” on the nightstand. Turning it on we had the added noise of something like tuning your radio on to non stop static. When we arrived, we also got the unwelcome surprise that there was no public parking. Guests have two choices. Either you feed a meter every 3 hours and likely get a parking ticket, or you agree to a valet charge of $15 per day that you have no choice but to pay. This, added to my “bay view premium rate” on the traverse city raceway outside my window, has me feeling angry and duped. For the record, when I complained, the front desk said they would not let us leave one day early without charging us in full. I asked to speak to the manager. After one hour of trying to hunt down the manager, the front desk called me back and agreed to let us checkout without penalty. I believe this was because we booked directly with the hotel. We cannot recommend this hotel!…
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Bay view rooms are noisy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Other at Hotel Indigo Traverse City, an IHG Hotel
Responded 8 Oct 2022
Hello copilot12, Thank you for choosing to stay with us and for sharing your experience with the accommodation. We strive to be the best Hotel Indigo around, but I'm sorry to learn about what happened. We take feedback seriously and I have shared your comments with our hotel management to address this immediately. I'm confident they will take steps so this doesn’t happen again. Your loyalty is important to us and we hope you choose IHG still on your future travels. Sincerely, Jenilyn J. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Indigo is a modern and newish hotel with convenient access to the downtown and a lovely view over West Bay. Valet parking is required and currently 15.00/day. The staff are very efficient and personable so it wasn't much of an inconvenience but good to be aware of before checking in. My king room with bay view was spacious with a comfortable bed and large bathroom. Because the hotel is located beside a busy road, traffic noise can be a problem. I also experienced some hallway noise about 12 am which was annoying. The staff I encountered were all friendly and helpful and although breakfast isn't included in your room rate, the cafe downstairs served very good food.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Valet was quick and easy, necessary as downtown location. Two rooms located on third floor - beautiful view of the water. Traffic had a little noise from road, but not undoable. The rooms and bathrooms were clean. Huge walk in showers, good for the 2 year old. Didn’t care for the barn door, with no lock- but it wasn’t a big deal. Beds were comfortable and they located us in adjacent rooms. Big plus in allowing us to communicate easily. Breakfast was cook to order and delicious. Staff was very helpful. Highly recommend and would stay there again.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful views. Very friendly and helpful staff from valet to cleaning teams. Modern, fun designs throughout the building. Love the rain shower and size of shower. Roof top bar and restaurant are fun-food was delicious. Very comfortable bed. Centrally located with almost everything within walking distance. Valet parking.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The valet parking is very convenient and required I believe. The car was always ready within 5 minutes of asking for it. We were able to walk to a number of bars, restaurants, and the beach for some lake gazing. There is a bar inside that we stopped a couple of time with excellent service and good live music on Saturday night which was a nice surprise! I think there is a bar on the roof but it was not open during our visit (early season). The room was very clean and modern but no fridge which would be handy. Comfortable bed, good towels, and a spacious shower. Would gladly stay again.
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$136 - US$352 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganGrand Traverse CountyTraverse City
NUMBER OF ROOMS
107
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Frequently Asked Questions about Hotel Indigo Traverse City, an IHG Hotel
Which popular attractions are close to Hotel Indigo Traverse City, an IHG Hotel?
Nearby attractions include Cherry Republic of Traverse City (0.4 km), Clinch Park (0.4 km), and Fustini's Oils & Vinegars (0.4 km).
What are some of the property amenities at Hotel Indigo Traverse City, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Indigo Traverse City, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Indigo Traverse City, an IHG Hotel?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Indigo Traverse City, an IHG Hotel?
Conveniently located restaurants include Grand Traverse Pie Co., 7 Monks Taproom, and poppycocks.
Are there opportunities to exercise at Hotel Indigo Traverse City, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Indigo Traverse City, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Indigo Traverse City, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hotel Indigo Traverse City, an IHG Hotel?
Many travellers enjoy visiting The Village at Grand Traverse Commons (1.7 km).
Does Hotel Indigo Traverse City, an IHG Hotel have any great views?
Yes, guests often enjoy the harbour view available here.