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West Bay Beach, a Holiday Inn Resort

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West Bay Beach, a Holiday Inn Resort
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800 Reviews from our TripAdvisor Community

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Showing 797: English reviews
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Traverse City, Michigan
Reviewed 3 days ago NEW

This was our second year in a row - the Manager, Ryan, seated us early even though we were early for our reservation! Great Service, Incredible Food and just a perfect ambience for an Easter Sunday Brunch with the family! We'll be back next year!

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Helpful?
Thank lord10999
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good evening lord10999, Thank you for spending your Easter with us again this year! We are happy you found our food and atmosphere to be enjoyable. Ryan does a wonderful job each year with this brunch and we appreciate your recognition of his efforts. We hope to see you and your family again next year! -Hunter

Pinconning
Reviewed 1 week ago

Jennifer our waitress was very polite and our experience perfect. And dessert was a chair massage by Rebecca. Thank you both Also our stay experience was awsome and we thank you West Bay Holiday Inn. Enjoyed having our dog with us.

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Helpful?
Thank susan m
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hi Susan M, Thank you for sharing your wonderful experience with us on Tripadvisor! We appreciate your positive feedback on our personnel and hope you'll come back again in the future! Have a great week, Hunter

Niceville, Florida
Reviewed 1 week ago

Room had great water views of Lake Michigan and all the amenities you could ask for...very comfortable bed, coffee in room, frig, hairdryer, and iron. It's location is awesome and puts it within easy walking distance to everything(shopping and restaurants) in town. Workout room is medium sized with good selection of equipment to use and the pool is very nice....

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Helpful?
Thank hiflyer767
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hi hiflyer767, Thank you for the compliments! There is no greater encouragement than the last sentence of your review. We appreciate your feedback and hope you can join us this summer to partake in even more amenities that we offer! -Hunter

Hudsonville, Michigan
Reviewed 1 week ago

We just spent a night at this hotel and they have all the extras you would want from a hotel, a bar, a restaurant, a coffee shop. You could not ask for a better location, on the water and near downtown shopping and restaurants. We ordered the breakfast option for the next morning and the meal was very good with...

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Helpful?
Thank L B
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good afternoon L. B., Thank you for taking a moment to share some comments with us about your recent visit. We appreciate the encouragement to our staff regarding the great food we provide and our top notch service! We hope you'll continue to spread the word about your experience and encourage others to come visit this summer. Have a wonderful...

Washington, Michigan
Reviewed 2 weeks ago via mobile

Karl and Kelly are the best! Karl and Kelly totaled redeemed the holiday inn for us and we will be staying here again because of the phenomenal job they did. Stayed here in the past and had some issues. Not this time. Karl and Kelly go out of their with their outstanding interpersonal skills making your visit here what it...

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Helpful?
Thank Jessie D
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hi Jessie D, We are happy to hear our amazing staff made the difference for you! Thank you for recognizing their efforts and their desire to go above and beyond for our guests. We hope to see you and your family here again for another fun and relaxing weekend! Hunter

Portage, Michigan
Reviewed 2 weeks ago

We got a great rate for staying here in March. We didn't spend much time in the room, but it was comfortable and had everything we needed. Breakfast was excellent, and the day club with the expansive view of the bay was amazing. In fact we ended up staying there and having dinner rather going anywhere else the first night...

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Helpful?
Thank RunnerGirl0922
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good morning RunnerGirl0922, Thank you for all your great remarks and sharing your experience with us! Our team enjoys knowing we made a positive impact on your visit to Traverse City. We encourage you to come during the summertime to see all of our wonderful amenities in action! -Hunter

Reviewed 2 weeks ago via mobile

Very nice rooms and hotel. Very clean and very courteous staff! Hotel is within walking distance of downtown area and right on the water. The hotel has two restaurants and a bar. Very good food as well!

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Helpful?
Thank J C
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hello JC, Thank you for being our guest and choosing our resort as your home away from home. It's great to know you found our amenities comfortable, staff attentive, and food delicious. Come see us again this summer! Hunter

Sydney, Australia
Reviewed 2 weeks ago via mobile

All the staff were very friendly me helpful as well as knowledgeable about the area with things to do and places to eat/drink. Comfy beds and clean rooms. Nice location on the beach and easy walk into town along the shore.

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Helpful?
Thank Scott A
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hi Scott A, We are grateful for the 5 star review and the kind words about our facility and staff! Have a wonderful weekend and keep us in mind for your next trip to Traverse City! -Hunter

Michigan
Reviewed 2 weeks ago

We stayed at the Holiday Inn West Bay in Traverse. Lovely hotel. Would stay there again! Lot's to offer, EXCEPT for the dinner we had there at the DayClub. My husband and I ordered the Louisiana Fried Chicken. Was suppose to come with Garlic Dill mashed potatoes, braised greens and honey black pepper gravy and cornbread. First off no mashed...

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Helpful?
Thank lorij64
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good evening lorij64, We appreciate the feedback you have given us about your recent Dayclub experience. It sounds like we dropped the ball and we would like to discuss the experience more with you to make it right. Please call 231-947-3700 and ask for Tommy, our Director of Food and Beverage. We are happy to know the rest of your...

Reviewed 3 weeks ago via mobile

This hotel was beautiful and clean. The staff was fabulous! Karl is the one we booked with over the phone and he helped us when we stayed. His personality is a delight. He was fantastic, polite and just all around an amazing employee. He made our stay that much better! We will be staying again.

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Helpful?
Thank nicole h
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hello Nicole H, We are happy to know Karl was so helpful for you and that your visit was fantastic! Thank you for being our guest and choosing our resort for your family vacation. See you again next year! Hunter

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Rising from the waters edge, West Bay Beach, Holiday Inn Resort is the only full-service, four season resort on the white sandy shores of West Grand Traverse Bay. You can do it all while visiting West Bay Beach, a Holiday Inn Resort! Conveniently located within walking distance to downtown, Traverse City offers unique boutique shops and an eclectic area of restaurants, art galleries, and theaters. Looking for things to do while you are in the area? Traverse City offers an abundant amount of satisfying activities such as hiking, biking, golf, water sports, para-sailing, boating with boat rentals, charter fishing, kayaking, wine tours, and dune climbing to name a few. Nearby area attractions include Sleeping Bear Sand Dunes National Park, Leland's Fishtown, Hagerty Conference Center, Turtle Creek Casino, Interlochen Arts Academy, Dennos Museum, Music House Museum, and Grand Traverse Mall just to name a few. Whether for work or for pleasure, West Bay Beach Resort has it all! ... more   less 

Additional Information about West Bay Beach, a Holiday Inn Resort

Address: 615 E. Front St., Traverse City, MI 49686-2617 (Formerly Holiday Inn Traverse City)
Region: United States > Michigan > Grand Traverse County > Traverse City
Price Range: $144 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West Bay Beach, a Holiday Inn Resort 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Holiday Inn Traverse City Hotel Traverse City
Traverse City Holiday Inn
Hotel Style:
#2 On the Beach Hotel in Traverse City
#4 Business Hotel in Traverse City
#11 Romantic Hotel in Traverse City
#11 Family Hotel in Traverse City
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Questions & Answers

Here's what travellers have asked, with answers from West Bay Beach, a Holiday Inn Resort staff and other travellers.
12 questions
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Farmington Hills, Michigan
over a year ago
11 months ago
Le Roy, Illinois

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Questions? Get answers from West Bay Beach, a Holiday Inn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You'd probably want to stay away from the bar pub areas if you go to bed early”
RunnerGirl0922, 10 Apr 2017 | Read review
“Request on that overlooks the water. March was a very cold time. Pack lots of warm clothing!”
571ClaudiaV, 14 Mar 2017 | Read review
“All good rooms”
jasheltonmeat, 25 Feb 2017 | Read review
“Call the hotel directly, only the north east front side rooms have bay view. If you book online, take the breakfast option for $5.00 pp.”
richardcW2651LN, 2 Feb 2017 | Read review
“We had 5 rooms that were all together on the 4th floor. The elevator took a long time to go up or down once you got in it?”
keiths228, 30 Jan 2017 | Read review
5 of 5