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West Bay Beach, a Holiday Inn Resort

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West Bay Beach, a Holiday Inn Resort
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766 Reviews from our TripAdvisor Community

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Showing 763: English reviews
Mount Pleasant, Michigan
Reviewed 1 week ago via mobile

My wife and I along with with other family members stated here over the New Year holiday. We visit Traverse City 4-5 times a year. We always rent a cottage or house but on this trip decided to stay at a hotel. We all called separately to book our rooms but all in the same day. The first and last...

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Helpful?
Thank Cline0351
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Dear Cline0351, Thank you for your honest feedback regarding your recent visit with us. I am sorry to hear that you were not offered the New Year's Eve package, and that there was some confusion regarding whether or not breakfast was included. There are very few rates that include breakfast, however we should have been able to make the adjustment...

Reviewed 1 week ago via mobile

Had such a great time. Took advantage of the shuttle to the bars in downtown TC. Phil was great. Very nice and informative. Thank for such an awesome night! I cannot wait to stay here again!! Thank you Phil :)

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Helpful?
Thank Alexandra W
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good Mornin Alexandra W, We are happy to hear that you had a wonderful experience at our Resort. Thank you for acknowledging Phil for his courtesy and service. We can't wait for you to visit us again! Sincerely, Hunter R

Detroit, Michigan, United States
Reviewed 1 week ago via mobile

I needed to get away from metro Detroit and drove up in the evening. Got here at 7. Had a great dinner downtown and came back for rest and relaxation. Perfect room. Some knit picks like no USB ports, wifi a bit slow, no in room micro, no late night food after 9 pm. All in all though it's go...

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Helpful?
Thank Daniel M
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Dear Daniel M, We appreciate your feedback on your experience at West Bay Beach! Thank you for providing us with suggestions to make our guests stays even more enjoyable. When you need to get away from metro Detroit again, please keep us in mind!

Naples, Florida
Reviewed 1 week ago

Hotel was SO perfectly located to get everywhere . Karl was of exceptional assistance for restaurants and other requested activities . This was a 2nd stay within 2 months ... residing in a tourist town [ Naples FL ] - this was ideal . Extremely economical .

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Helpful?
Thank lindap11120
Michigan
Reviewed 1 week ago

We were looking for a retreat from all the traditional holiday gatherings and hoopla and decided on West Bay Beach for our destination. And will no doubt be booking next year as well. With a lounge, restuarant and bistro open both Christmas and Christmas Eve and a beautiful pool, hot tub and excerise room, all of our hotel criteria were...

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Helpful?
Thank JerBearMichigan
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good afternoon JerBearMichigan, Merry Christmas and happy New Year! Thank you for your review and taking a moment to recognize the excellent people who work here. We love knowing you'll be back to see us soon. In the meantime we wish you a safe and happy 2017! Sincerely, Hunter

Traverse City, Michigan
Reviewed 3 weeks ago

We were to be in town visiting with out of town relatives for a family funeral, so it made sense to stay in the same hotel they had chosen. We had a reasonable rate, a gorgeous clean room, and the staff were all fabulous during our stay. Karl at the front desk, in particular, bent over backwards to make sure...

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Helpful?
Thank Melody E
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Good evening Melody E, We loved reading your review and hearing how amazing your visit was! Thank you for being our guest and taking the time to share your great experience with us. We can't wait to have you back again! Happy holidays, Hunter

Marquette, Michigan
Reviewed 3 weeks ago

I travel to Traverse City several times a year for business and although I have stayed at many places, I find now that I only stay at the West Bay Beach. The people there are consistency friendly, service is great, location is great, rooms are quiet and I am always welcomed with a smile. It is also nice to see...

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Helpful?
Thank David B
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hello David B, Your review is such a great encouragement to us! We will continue to provide great service and value for all of your visits. We are grateful for your loyalty as a guest and wish you safe travels during the holidays. See you next time! Sincerely, Hunter

Columbus, Ohio
Reviewed 4 weeks ago

We enjoyed a long snowy weekend here. My husband comes up a few times a year and this is the first time I came with him. Jessica our bartender was delightful and very helpful in telling us a few great places to eat and visit. The shuttle bus into town was a great plus so we didn't have to worry...

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Helpful?
Thank jmay1909
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hello jmay1909, We appreciate your 5 star review! From food to service we strive to be the best. Our prime rib and other specials are part of our brand new menu that we just launched and hope our guests will enjoy. Thank you for choosing to stay with us, we hope to see you and your husband again soon! Hunter

Reviewed 4 weeks ago via mobile

We stayed here our last week of moving to Traverse City. The staff was FABULOUS. They worked with us to get us the special kids room for our children. The lady md gentleman at the dront desk almost daily are just fantastic. And i continued coming here after we moved into our home for the Starbucks and Carlee. The combination...

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Helpful?
Thank Heather L
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hello Heather L, Thank you for taking the time to write us this great review! We will absolutely share your feedback with our team to encourage the great job they are doing. Thanks again and have a safe winter! Hunter

Elmira, Michigan
Reviewed 10 December 2016

was able to stay, eat, swim with a game room, play room and pool for my son. restaurants, and live music for adults. we were about to check out when Ashley in housekeeping told us about the shuttle so we decided to stay two more nights. friendly staff, close to downtown and room with a view of the bay.

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1Thank U217RRjuliel
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Dear U217RRjuliel, We greatly appreciate you taking the time to give West Bay Beach a 5-star review! Ashley is a wonderful addition to our crew and we are very lucky to have her! Please give us a call when you and your son want to come visit again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Rising from the waters edge, West Bay Beach, Holiday Inn Resort is the only full-service, four season resort on the white sandy shores of West Grand Traverse Bay. You can do it all while visiting the Holiday Inn Resort West Bay hotel. Conveniently located within walking distance to downtown, Traverse City offers unique boutique shops and an eclectic area of restaurants, art galleries, and theaters. Looking for things to do while you re in the area? Traverse City offers an abundant amount of satisfying activities such as hiking, biking, golf, water sports, para-sailing, boating w/ boat rentals, charter fishing, kayaking, wine tours, and dune climbing to name a few. Nearby area attractions include Sleeping Bear Sand Dunes National Park, Leland's Fishtown, Hagerty Conference Center, Turtle Creek Casino, Interlochen Arts Academy, Dennos Museum, Music House Museum, and Grand Traverse Mall just to name a few. Whether for work or for pleasure, West Bay Beach has it all! ... more   less 

Additional Information about West Bay Beach, a Holiday Inn Resort

Address: 615 E. Front St., Traverse City, MI 49686-2617 (Formerly Holiday Inn Traverse City)
Region: United States > Michigan > Grand Traverse County > Traverse City
Price Range: $133 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West Bay Beach, a Holiday Inn Resort 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Holiday Inn Traverse City Hotel Traverse City
Traverse City Holiday Inn
Hotel Style:
#2 On the Beach Hotel in Traverse City
#4 Business Hotel in Traverse City
#11 Family Hotel in Traverse City
#11 Romantic Hotel in Traverse City
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Questions & Answers

Here's what travellers have asked, with answers from West Bay Beach, a Holiday Inn Resort staff and other travellers.
12 questions
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Questions? Get answers from West Bay Beach, a Holiday Inn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a view of the bay!”
 of 5 bubbles JerBearMichigan, 3 Jan 2017 | Read review
“Room 301 has fabulous Grand Traverse Bay views!!”
 of 5 bubbles melodye518, 21 Dec 2016 | Read review
“Ask for a room on the far end of the building, but all rooms have a great view of the bay.”
 of 5 bubbles jmay1909, 13 Dec 2016 | Read review
“Higher rooms are quiet”
 of 5 bubbles ronwF7924QV, 5 Nov 2016 | Read review
“Because of design, all rooms have excellent views. However, get a room away from the night club if you want undisturbed sleep.”
 of 5 bubbles pekopper, 24 Oct 2016 | Read review
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