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GrandStay Hotel & Suites Traverse City

501 reviews
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Traveller (55)
Room & Suite (42)
Dining (1)
Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“dairy queen”(22 reviews)
“waffles”(42 reviews)
“pirate's cove”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from GrandStay Hotel & Suites Traverse City
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (501)Write a Review
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Traveller rating
263
159
51
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LanguageEnglish
263
159
51
13
14
Show reviews that mention
All reviewsdairy queenwafflespirate's coveroom was cleangreat stayhot tubmini golfpublic beachputt puttred mesa grilllobby areacookieshard boiled eggsbooked this hotelfridge and microwavewould definitely stay here againfree breakfast
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21 - 25 of 500 reviews
Reviewed 5 September 2017

We stayed in the 2 room king suite on the second floor labor day weekend. Plenty of room for my family, clean, and quiet. Pull out in the living area and king and Jacuzzi tub in the bedroom area. Nice indoor pool and hot tub....More

Thank Janiemac11
Response from Nick T, General Manager at GrandStay Hotel & Suites Traverse CityResponded 6 September 2017

Thank you so much for your kind words regarding your recent visit to the hotel. I'm so happy that you enjoyed your stay and your room. It sounds like you had a great vacation and hope that we will again be able to welcome you...More

Reviewed 1 September 2017

My husband and I stayed here just one night while passing through. Not much I liked about this place except for the comfy beds. The bathroom is tiny and the tub and overhead tiles had what looked like rust stains or hard water stains. The...More

Thank Norma W
Response from Nick T, General Manager at GrandStay Hotel & Suites Traverse CityResponded 2 September 2017

Thank you for your review of your recent stay. I'm very sorry that you have the feelings that you do about the hotel. We strive hard to give our guests excellent accommodations at a good value each and every day. I'm sorry that you did...More

Reviewed 17 August 2017

First: room and hotel were clean. Staff was friendly. Location is good. But: I could not get the room cool enough and aggravating sounds kept me awake all night. Two things in the room - a high whine and an incessent electronic noise (which sounded...More

Thank michigantraveler05
Response from Nick T, General Manager at GrandStay Hotel & Suites Traverse CityResponded 17 August 2017

Thank you for your recent review of the hotel. Im sorry you have a negative feeling towards the hotel. I wish we would have had the opportunity to make it right. Know our staff is on duty 24 hours a day and would have addressed...More

Reviewed 16 August 2017 via mobile

We are currently staying at the hotel. It is very quiet and very clean. The pool is nice and the breakfast has a lot of options. The only problem we have had is with the housekeeping. When we came back to our room yesterday it...More

Thank Peta-Lee G
Response from Nick T, General Manager at GrandStay Hotel & Suites Traverse CityResponded 28 August 2017

Thank you for your recent review about our hotel. We are happy that you enjoyed your stay and are sorry you had an issue with the trash being emptied. I am glad that our staff worked fast to remedy the situation and make it right...More

Reviewed 5 August 2017 via mobile

I had never heard of this chain before so I was apprehensive. But it was clean, they had a wonderful staff and I even saw another AmericInn in the UP. Breakfast was the normal, eggs and sausage plus waffles...nothing special, but good stay.

1  Thank Kelly B
Response from Nick T, General Manager at GrandStay Hotel & Suites Traverse CityResponded 7 August 2017

Thank you so much for your kind words and your stay. I'm happy that we were able to give you the service that you expect and that we exceeded your expectations. Thank you again for staying and we look forward to seeing you again soon.

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134567100
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$54 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Traverse City
#5 Business Hotel in Traverse City
#8 Family Hotel in Traverse City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$54 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Traverse City
#5 Business Hotel in Traverse City
#8 Family Hotel in Traverse City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (55)
Room & Suite (42)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
grewgirl4
19 May 2017|
AnswerShow all 6 answers
Response from Nick T | Property representative |
Thank you for your question. Downtown is about 4 miles away (8 minutes by car). Its a beautiful area and very popular! Please let us know if we can direct you to any specific place.
0
Votes
Rista
2 May 2017|
Answer
Response from Nick T | Property representative |
Thank you so much for your question - yes effective today (May 1, 2017) we are now GrandStay Hotel & Suites of Traverse City. Same great staff and wonderful hotel. Our amenity packages have upgraded also. We look... More
0
Votes
Forevertall
7 April 2016|
Answer
Response from Nick T | Property representative |
Im sorry we do not allow pets at the hotel.
0
Votes
Room Tips
"Second Floor"
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"Suites on second floor look over lobby. Quiet. Sitting area outside room is nice."
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"All first floor rooms were excellent."
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"the room was on the second floor and was easy to get to"
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