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Red Roof Inn Detroit Troy

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Traveller (3)
Room & Suite (15)
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Overview
  • Excellent41%
  • Very good34%
  • Average12%
  • Poor2%
  • Terrible11%
Travellers talk about
“room was clean”(18 reviews)
“budget hotel”(6 reviews)
“anyone coming”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (180)
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Traveller rating
71
61
20
5
19
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71
61
20
5
19
Show reviews that mention
All reviewsroom was cleanbudget hotelanyone comingdecided to give it a trydecent staylast summerfree wifiauburn hillsbusiness tripflat screencomfortable stayfront desk staffsomerset mallmichigandetroithardwoodrates
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1 - 5 of 176 reviews
Reviewed 4 weeks ago

The front desk staff member Anthony would not inspect the room when we checked out early due to many bugs in bed. He said he would contact manager Matt next day and have him call us. This never happened and I had to call him...More

Thank cleefus
Response from Matthew K, General Manager at Red Roof Inn Detroit TroyResponded 3 weeks ago

Dear… I am sorry we did not meet your expectations. We take these issues very seriously and after our discussion last weekend I did have a 3rd party pest company come and inspect the room. They certified that there was no pest activity. I thank...More

Reviewed 15 February 2018 via mobile

Natalie was so accommodating. Very friendly and courteous. I love her customer service! The room was very clean. The bed was really comfortable. I will be coming here again. The hotel is very close to the highway which was convenient.

Thank Kathleen K
Response from Matthew K, General Manager at Red Roof Inn Detroit TroyResponded 3 weeks ago

We appreciate your comments regarding your recent stay at the Red Roof Inn Detroit Troy. I will make sure to share your comments with Natalie, see you again soon!

Reviewed 10 January 2018

I do a lot of traveling, I drive a 56 passenger vehicle. While in the area I called at the last moment and was able to get a room and have enough space to accommodate my large vehicle. Natalie was very courteous and professional.

Thank SweetP J
Response from Matthew K, General Manager at Red Roof Inn Detroit TroyResponded 3 weeks ago

I am glad we were able to get you a room and accommodate you. Thank you for sharing your experience. We look forward to seeing you in your future travels.

Reviewed 22 December 2017

Room has refrigerator and microwave. The hotel was quiet. The hotel is conveniently located near shops and restaurants. There was convenient parking space close to the hotel room. The staff was professional.

Thank customer1002017
Response from Matthew K, General Manager at Red Roof Inn Detroit TroyResponded 3 weeks ago

Thank you for taking the time to tell us how your recent stay was. I appreciate your comments. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome. Thank you again!

Reviewed 23 November 2017

We stayed at this Red Roof in twice last summer while visiting family and working at events in the Michigan area. The room was recently remodeled and was very tasteful and simple. The beds were comfortable and the desk area was a wonderful set up...More

Thank Hope H
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$53 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Troy
Room types
Non-Smoking Rooms
Details
Price range
US$53 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Troy
Room types
Non-Smoking Rooms
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Traveller (3)
Room & Suite (15)
Questions & Answers
Ask a question
aallor319
22 November 2016|
AnswerShow all 4 answers
Response from Matthew K | Property representative |
As long as we have rooms ready, we allow our guest to check in as early as 7AM
0
Votes
Julie H
20 July 2015|
AnswerShow all 2 answers
Response from Matthew K | Property representative |
We do not have any special rates for the Leader clients. We will be happy to have our Sales team look into this and consider setting one up in the future. I do want to remind you that we are a pet friendly hotel and... More
1
Vote
Abdul_Hakim2014
4 July 2014|
Answer
Response from Matthew K | Property representative |
Yes, we have complimentary shampoo, body & facial soap, razor & shaving cream, toothbrush & toothpaste.
0
Votes
Room Tips
"stay away from this place!"
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"Request a room in the back where you can see the lovely green trees."
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"top floor stays require stair climbing and you take your own luggage up."
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"No such a good place to stay"
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