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Embassy Suites by Hilton Detroit - Troy/Auburn Hills

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#5 of 17 Hotels in Troy
Certificate of Excellence
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Embassy Suites by Hilton Detroit - Troy\/Auburn Hills
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747 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Detroit - Troy/Auburn Hills
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Showing 720: English reviews
Chicago
Reviewed 2 weeks ago

We stayed for three nights. Great service the first two nights with what I suspaectvto be less than half hotel capacity. On the third night it appeared to be filled to capacity with a High school football team there. The atrium was noisy until 1 am. Breakfast was a nightmare. Long lines with the football team taking massive amounts of...

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Helpful?
Thank N1835INjamesh
Management response:

Dear N1835INjamesh, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

Greenville, South Carolina
Reviewed 2 weeks ago

Room smelt old and musky. Mold in shower. The floors weren't vacuumed. Housekeeping missed cleaning my room. I personally wouldn't stay here again. Ordered room service very over priced. Food was average.

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Helpful?
Thank Amanda S
Management response:

Hi Amanda S - Thank you for sharing your feedback with us and others here on TripAdvisor.com. We certainly have some work to do. I'm new to the team here in Troy and I'm confident we can make some immediate improvements to ensure our guests have a more pleasant stay. If I can make this right for you, please give...

Florida
Reviewed 3 weeks ago

We were in for a family wedding. Bridal party, family and friends stayed with a block of rooms. Lounge / bar area very nice. Offered reception time from 5:30-7:30 pm with drink tickets. Breakfast was provided with our stay. We had a bedroom suite which was sized well for our family of 6. Separate living area from bedroom with 2...

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Helpful?
Thank HLO2015
Management response:

Dear HLO2015, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

Troy, United States
Reviewed 3 weeks ago

We stayed here for a wedding. The service was excellent. We had no problems. None of our friends/family had any problems either. The kids all used the pool/hot tub and were happy with that. The breakfast was good also.

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Helpful?
Thank 780micheleh
Management response:

Dear 780micheleh,, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

Toledo, United States
Reviewed 4 weeks ago

Trendy, Complementary Furnishings, throughout a well-appointed 2-Room Suite; with microwave & mini-fridge! Greeted by friendly, professional staff, some which are long-term employees; like: "Patti in the Breakfast area, Golam, who handles Bar Area & Daily, Managers' Reception; and, Sheryl who has been pleasant & most helpful, upon our initial Check-In! The Indoor Amenities, include Omelets to order plus a Great,...

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Thank Carla S
Management response:

Dear Carla S, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

Utica, Michigan
Reviewed 4 weeks ago

Great hotel with plenty of amenities. The atrium area is beautiful and was a great place to sit and relax. The complimentary reception was a great touch. The pool area was great until a group of kids came in and overtook the entire pool. They were really inconsiderate and the parent paid no attention to their screaming, diving and splashing....

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Helpful?
Thank Sunfish4053
Management response:

Dear Sunfish4053, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

Cleveland, United States
Reviewed 4 weeks ago

This was an excellent choice. Friendly front desk and restaurant staff. Upon arrival we were greeted with goody bags. We had complimentary drinks each day of our stay. Complimentary hot breakfast, evening reception each day. Rooms were clean n fresh. We will definitely be back when in the area.

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Helpful?
1Thank Stacey L
Management response:

Dear Stacey L, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

North Muskegon, Michigan, United States
Reviewed 4 weeks ago

A great place to stay when you are in town for a state marching band competition! Value of the room great compared to staying in downtown area. Easy access from Interstate 75. Able to get into our room hours earlier, knowing we wouldn't be back until after midnight. Friendly staff throughout. Congested breakfast line area but always great food choices....

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Helpful?
Thank Mary H
Management response:

Dear Mary H Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

Reviewed 5 weeks ago via mobile

My wife and I love it here. We've been coming here since before we were married. Golam always takes great care of us at the manager's reception. Amazing that he never forgets us - in fact he smiles when he sees us on a Friday night. Breakfast is always beyond expectations.

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Helpful?
1Thank James P
Management response:

Dear James P Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

Grose Pointe, United States
Reviewed 5 weeks ago

Overall great service! Great Staff! Planning a new event in this suite. It was a nice location. The lobby was very neat, big, and entertaining. This suite was decorated with good fashion as well. I will be back soon.

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Helpful?
Thank Ebonne B
Management response:

Dear Ebonne B, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Detroit-Troy/Auburn Hills is located in the Michigan suburb of Troy, just a short interstate drive from Downtown Detroit, however, our Troy hotel is located just minutes from attractions such as The Palace of Auburn Hills, Walter P. Chrysler Museum, Somerset Collection Shopping Mall, and Great Lake Crossing Mall. As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, and spacious two-room suites. Enjoy the other amenities of our hotel including high speed wireless internet access (for a nominal fee), on-site fitness center, business center, and indoor swimming pool. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit - Troy/Auburn Hills

Address: 850 Tower Dr, Troy, MI 48098-2845
Region: United States > Michigan > Troy
Price Range: $166 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit - Troy/Auburn Hills 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Embassy Suites Troy
Troy Embassy Suites
Hotel Style:
#1 Green Hotel in Troy
#4 Business Hotel in Troy
#4 Family Hotel in Troy
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and other travellers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors would be better. Corner rooms looked larger.”
 of 5 bubbles carben76, 4 Dec 2016 | Read review
“Due to the center atrium design, there is always noise outside of the rooms.”
 of 5 bubbles Lindajane309, 26 Nov 2016 | Read review
“Quieter rooms are on the upper levels, away from the elevators; plus, excellent viewis!”
 of 5 bubbles J5629UAcarlas, 11 Nov 2016 | Read review
“Rooms near the elevator shorten an otherwise longish walk on any floor.”
 of 5 bubbles 555davidr555, 3 Oct 2016 | Read review
“All rooms face the central courtyard. They are all good as far as we know,”
 of 5 bubbles RSKRA5, 3 Sep 2016 | Read review
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