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Candlewood Suites Detroit - Troy

354 reviews
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Traveller (52)
Room & Suite (44)
Business Centre & Event Rooms (1)
Overview
  • Excellent71%
  • Very good20%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“honor system”(9 reviews)
“free laundry”(11 reviews)
“large desk”(4 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Candlewood Suites Detroit - Troy
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (354)Write a Review
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Traveller rating
245
70
17
9
9
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245
70
17
9
9
Show reviews that mention
All reviewshonor systemfree laundrylarge desksized fridgequiet neighborhoodfull kitchenan extended stayroom was cleanone bedroom suitedvd playerhome away from homeconvenient locationneeded a place to staygreat staygreat value for the priceup to datefront desk staff
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1 - 5 of 350 reviews
Hotel's Favourite
Reviewed 31 December 2017

This place is really great! The staff are wonderful and super helpful. They had these interesting textured sheets on the bed that I didn't like. I asked if they had any others and they right away gave me really nice smooth sheets. They said they...More

Thank Julie T
Reviewed 28 December 2017

This is a hotel my company uses and its a direct bill so I didn't get any points. That being said, I will continue to stay here because the staff is great. They're understanding and great to talk to, always quick to assist with any...More

Thank cliffsiler
Reviewed 6 November 2017 via mobile

I cannot begin to express how clean this room is! It's like I'm the first one ever to have stayed in this room, it's incredible. I've never stayed in a candlewood suites before, but now I'll definitely stay in more! Unfortunately I'm only staying one...More

Thank AliciaSue
Response from Paula P, Director of Sales at Candlewood Suites Detroit - TroyResponded 8 November 2017

Alicia Sue, Thank you for staying with us at the Candlewood Suites Detroit-Troy location. We appreciate you posting a review on Trip Advisor. I was delighted to read that you enjoyed the cleanliness and features of your suite. We would welcome to the opportunity to...More

Reviewed 12 October 2017 via mobile

I have stayed at a few Candlewood Suites. Most have been just ok. This one was superb. Very clean, very comfortable and very quiet. All of my reservation requests were fulfilled perfectly. Everything in the room functioned properly. Useful kitchen, nicely equipped. Plenty of parking....More

Thank Claude P
Response from Paula P, Director of Sales at Candlewood Suites Detroit - TroyResponded 13 October 2017

Claude P - Thank you for staying with us recently and posting a review on Trip Advisor. Our Operations Manager just read your review to our staff at our morning meeting. Everyone clapped with big smiles on their faces! Our staff works very hard to...More

Reviewed 4 October 2017

Love the layout of the rooms at Candlewood Suites. Friendly check-in, busy location. One thing that does need to be addressed was the air vent in the bathroom needed to be cleaned. Other than that, the room was clean and smelled fresh. Comfortable bed.More

Thank LoveToLeaveFeedback
Management response:Responded 6 October 2017

LoveToLeaveFeedback - Thank you for staying with us recently and posting a review on Trip Advisor. I am sincerely sorry that your bathroom air vent was not to standard. Our Housekeeping Supervisor just asked me to locate the room you were in so she can...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Free Parking
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$81 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Troy
#3 Family Hotel in Troy
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$81 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Troy
#3 Family Hotel in Troy
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (52)
Room & Suite (44)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
bsmith2455
7 January 2018|
Answer
Response from Patricia S | Reviewed this property |
No breakfast.
0
Votes
MoniQue D
5 September 2017|
AnswerShow all 3 answers
Response from Paula P | Property representative |
No spa tubs in our suites.
1
Vote
Michelle B
11 August 2017|
AnswerShow all 3 answers
Response from Mark J | Reviewed this property |
I have no idea. Try calling the hotel.
0
Votes
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123
Room Tips
"Call Ahead...they're usually booked up."
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"Parked cars may shine headlights into room on ground floor"
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"Ground floor rooms are near fitness center, laundry, Cupboard and lobby."
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"Be aware that this being a pet friendly property, you may hear the occasional dog."
Read review
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