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Somerset Inn

217 reviews
#10 of 17 Hotels in Troy
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Traveller (49)
Room & Suite (23)
Dining (7)
Overview
  • Excellent23%
  • Very good39%
  • Average27%
  • Poor9%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (217)Write a Review
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All reviewsthe somerset collectionneiman marcusfront desk staffdance competitionexcellent locationdetroit airporthotel restaurantlarge mallbusiness travelerbusiness tripwould stay againenjoyed my staythe hotel is cleannice roomsupon checkbed was comfortablefree breakfast
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11 - 15 of 204 reviews
Reviewed 15 July 2017

I booked this stay using Chase Ultimate rewards. Upon check in I asked about a room upgrade (as I always do) and was indignantly told I had booked this through expedia and there was nothing "Carol" could do to change my reservation. Expedia? Maybe Chase...More

Thank Mike M
Response from SomersetTroy, Director of Sales at Somerset InnResponded 21 July 2017

Dear Mike M, Thank you for your recent visit to the Somerset Inn. Please accept our apologies that your experience was not what either of us would have hoped. As you know, it's never a given when it comes to requesting upgrades upon arrival. So...More

Reviewed 19 June 2017 via mobile

My colleague and myself stayed from 13th june'17 to 16th of June for a period of three nights.we found that the hotel rates are over priced for the facilities provided by the hotel.The rooms do not have closed clothes closets and do not have a...More

3  Thank Suresh461952
Reviewed 15 June 2017 via mobile

Nice clean rooms, safe in room, good bedding. The front desk gals are all VERY NICE! SUPER nice bell guy. Bar and restaurant are also great. Wonderful location lots of parking plus right next to Neiman Marcus

Thank ShuGirl6
Reviewed 3 June 2017

It's right across from the mall, which has some nice restaurants. And it's only a couple miles from downtown Birmingham, which is a great little town with more good restaurants and places to visit. The hotel is clean and not dated. The rooms are large...More

2  Thank GeneseoSupremo
Reviewed 23 May 2017

Stayed 2 nights in May at this hotel for a conference. The room was so comfortable and clean I hated to leave. The conference was well managed - food was good and the staff very friendly and helpful. The meeting rooms were all close together...More

Thank txredhead2016
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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Golf Course
Details
Price range
US$128 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$128 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (49)
Room & Suite (23)
Dining (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
allanah_morales
11 May 2017|
AnswerShow all 2 answers
Response from SomersetTroy | Property representative |
Hello Allanah_m., Our minimum check-in age is 21. Thank you, Pam H.
1
Vote
Candace J
12 October 2015|
AnswerShow all 2 answers
Response from SomersetTroy | Property representative |
We can offer a discounted daily rate.
0
Votes
Jack C
27 September 2015|
AnswerShow all 2 answers
Response from SomersetTroy | Property representative |
Hello -- I'm so sorry, but the Somerset Inn does not allow pets. Thank you for asking! Have a great day! Kind regards, The Somerset Staff
0
Votes
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12
Room Tips
"Ask for a room with an even number instead of an odd number. We were in 407 and we could hear the HVAC units."
Read review
"First two floors have been completely redone and are especially lovdely. All rooms are nice,"
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"Ask for a room on the second floor in the newly renovated areas."
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"We had the floor one below the penthouse, it had a decent view and was quiet."
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