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Quality Inn & Suites

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75 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Philadelphia, Pennsylvania, United States
Reviewed 15 June 2016

Security is questionable at best. The lock on the back entrance of the hotel was broken so you didn't need a card key to get in. I was there for 4 days and not a single tech looked at that door. I was simply reassured that the hotel never gets robbed and that I was in a good neighborhood. The...

Thank Joey K
Eau Claire, Wisconsin
Reviewed 23 May 2016 via mobile

Stayed for 3 nights. The rooms are spacious and adequate. The hotel is old and tired. When we arrived there was discarded food on the stairway. 3 days later it had not been removed. I would think that the staff would walk the halls and stairs on a daily basis just to check if the place has been trashed. No...

Thank jleavittwisconsin
Reviewed 14 May 2016 via mobile

Decided to stay one night, even though we're local, so kids and friends could use pool. Negatives are long, here are the highlights. No water supply going to toilet or sink. Whole place outdated, decor/carpet/smells. TV didn't work. Pool wasn't anything special, and had to go outside to get to it in other wing of building. Paid extra for WiFi...

Thank B_Cotton88
Greenville, MI
Reviewed 17 February 2016

Stayed here with a group of friends while attending the State bowling Tournament nearby. This seems to be an older hotel, check in/out was quick, lobby was clean and updated. Rooms were older, but neat and tidy, beds are comfortable, with every room having a jacuzzi type tub in the bathroom. The pool was large, but a little dirty. They...

Thank lionsfan1971
Allen Park, Michigan
Reviewed 26 January 2016

This hotel had very nice check in and looks great in the lobby. The room (suite) we stayed in may need a little updating, but was nice. I stayed with a friend (went to a bowling tourney.) He took the suite - he liked the bed, it was quiet and he had a great nights sleep. I got into the...

Thank Tim P
Clifton, New Jersey
Reviewed 3 December 2015

Service dog friendly. No issues with staff regarding our daughters service dog. Staff was pleasant. Rooms comfortable and roomy enough for 3 adults. Pool was nice. They have a sauna near the pool. Tub spa's in room.

Thank ChiariDad
Lincoln Park, Michigan
Reviewed 26 September 2015

The staff was very friendly, the room was clean. Jacuzzi was great. We didn't have any complaints for the price. They had a shuttle to and from DTE Music Theater so we didn't have to drink and drive or worry about the concert traffic. Our stay was great and we will stay again.

Thank steph_n_rod
Gaylord, Michigan
Reviewed 7 September 2015 via mobile

Small things Do make a difference. While we found the room, bathroom and halls updated, the room heater/ac/fan unit was filthy, and LOUD. Had to wash hands after touching. Likewise the elevator. Likewise the outside concrete walk and apron at front door. These things immediately become subtractions from a memorable experience. Breakfast area and lobby with fountain and fish great....

Thank donderover
Georgetown, Canada
Reviewed 27 August 2015

Bring your flip flops to wear in the bathroom. That's how unclean our bathroom floor was. Hotel is like a maze, staff at front desk not at all friendly. The ladies we met who were cleaning seemed nice and helpful. Upgrade was exciting upon arrival, thanks for the handicapped suite????? Also thanks for putting us next to the room that...

Thank shelly b
Reviewed 12 August 2015 via mobile

Left back stage at the Kid Rock show and my girl was "ready to get home". I get to my truck and it won't start. John Rogers owner of Waterford towing towed me here and referred it as the only not sleazy place around. I got here and was truly impressed not only by the cleanliness and decor of the...

2Thank Eric H

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  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 7076 Highland Road, Waterford, MI 48327
Region: United States > Michigan > Waterford
Price Range: $122 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 111
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Also Known As:
Comfort Inn Waterford Hotel Waterford
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
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Grand Rapids, Michigan
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look elsewhere”
 of 5 bubbles kristyw147, 22 Aug 2016 | Read review
“Bring a bathing suit”
 of 5 bubbles HooperActive, 19 Jul 2016 | Read review
“ask for rooms without attaching rooms.”
 of 5 bubbles JoeyK377, 15 Jun 2016 | Read review
“We requested adjoining rooms and got them.”
 of 5 bubbles lionsfan1971, 17 Feb 2016 | Read review
“Get a room not by the elevators and not by the exit door.”
 of 5 bubbles S2951ZUtimp, 26 Jan 2016 | Read review
5 of 5