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Comfort Suites Wixom

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Traveller (15)
Room & Suite (25)
Dining (4)
Overview
  • Excellent22%
  • Very good28%
  • Average22%
  • Poor6%
  • Terrible22%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (116)
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All reviewsjunior olympicsoff the highwayrestaurants and fast foodstayed here for two nightsbreakfast barindoor poolwithin walking distanceclean roomsseamsmattressmichigan
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21 - 25 of 113 reviews
Reviewed 3 July 2016

Stayed 3 nights. It didn't look like they vacuum or changed sheets. My room was picked up before we left for day. When I said somthing at front desk she said did you ask for clean sheets? Didn't know I had to do this. I...More

1  Thank Judy T
Response from Jessica M, Guest Relations Manager at Comfort Suites WixomResponded 6 July 2016

Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. On behalf of our...More

Reviewed 19 June 2016

When in Novi on business, we stay at this motel. We have found it to be clean, the employees are always nice and accomodating as well. There is free WIFI, and a complimentary breakfast. There are restaurants in the immediate area.More

Thank EFox74
Response from Jessica M, Guest Relations Manager at Comfort Suites WixomResponded 22 June 2016

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review...More

Reviewed 25 May 2016 via mobile

We stayed at the Wixom Comfort Suites for just one night and wished we could stay longer! The room was clean and comfortable and the complimentary breakfast was amazing! The best coffee around and served in your choice of light, medium or dark. Highly recommend!More

Thank Carole M
Response from Jessica M, Guest Relations Manager at Comfort Suites WixomResponded 27 May 2016

Your five star review is greatly appreciated. Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. I am very pleased to learn that you enjoyed the breakfast offered at...More

Reviewed 23 May 2016

If you think a hotel room should have a working telephone, functioning TV and a toilet that flushes, this may not be a hotel for you. If you travel with your own plunger, this might work. Manager offered a 20% discount - unacceptable! And good...More

Thank plsqual1
Response from Jessica M, Guest Relations Manager at Comfort Suites WixomResponded 3 July 2016

I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for...More

Reviewed 23 May 2016

This hotel is the dirtiest hotel I have ever stayed in. We found a used washcloth in our shower, a phone with visible dirt and our toilet didn't flush. When we called the front desk for help we were given a plunger and expected to...More

Thank 332heidif
Response from Jessica M, Guest Relations Manager at Comfort Suites WixomResponded 3 July 2016

I am terribly sorry to learn that you experienced so much difficulty during your stay. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues. The fact that we've failed in this regard is very disheartening. On behalf...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$87 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$87 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (15)
Room & Suite (25)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Steven S
15 March 2017|
AnswerShow all 2 answers
Response from Jill D | Property representative |
Hello, I am very sorry but we only allow service animals with papers.
0
Votes
Room Tips
"Best Advice: Pick Another Hotel!!"
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"go elsewhere"
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"Ask for suite room away from the entertainment section of hotel."
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"The TV shuts off automatically and the A/C units arent as cool as we would have liked"
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