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Our room was dirty.food wrappers and chips on floor. Used Kleenex behind night stand when we showed the manager and showed her the first night of our stay. We figured they would clean the room they DID NOT. It looked like the night staff was...More
1 Thank Marie S
Response from Jill B, General Manager at Comfort Suites WixomResponded 6 November 2015
Thank you for your feedback. I do apologize about your room while you were with us. I was not made aware of the situation as I would have absolutely addressed it. I am not sure who it was addressed with, but I would...More
Old and dirty, stained carpet, stained walls, hard bed, never cleaned room and had to ask for clean towels....no apology. In town for funeral and too tired to complain. Other family had same poor experience and even requested room change.
1 Thank RuthLCM
Response from Jill B, General Manager at Comfort Suites WixomResponded 3 November 2015
Thank you so much for taking the time to complete the survey. I would be happy to talk more about the issue if you would like to give me a call.
You can reach me at 248.504.5080.
I was located next to the lobby, which was a bit loud for a bit, but during the week wasn't bad. The high ceiling and the spacious room more than made up for it. The friendliness of the staff and their eagerness to please was...More
Response from Jill B, General Manager at Comfort Suites WixomResponded 19 October 2015
Thank you so much for taking the time to complete the online survey regarding your stay here at the Comfort Suites. We are so glad you enjoyed your stay and hope to see you very soon.
We were there for soccer. Our club picks the hotel so it's always an adventure. This hotel met all my needs. The breakfast was ok. I usually eat oatmeal (love hotel oatmeal). They only had instant so I had cereal. The room was large. It...More
Response from Jessica M, Guest Relations Manager at Comfort Suites WixomResponded 3 March 2016
We are so glad to hear from you and to learn that we were able to give you a pleasant,
comfortable and convenient experience. We are also happy to hear that you found the location to be so convenient for your needs. We are glad...More
The room was fine. The bedding is comfortable. Corners of the bathroom could have been cleaner and drains are slow. We stayed here to babysit/entertain grandchildren that live in the area. We wanted a pool for this reason, so paid the price. We started staying...More
Thank Holly S
Response from Jill B, General Manager at Comfort Suites WixomResponded 29 September 2015
Thank you so much for taking the time to complete our survey. We are glad you were able to enjoy time with your family and utilize the pool area. Having an indoor heated pool is a great asset.
We hope to see you again.
US$97 - US$146 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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