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All reviewsfront deskgrand rapidsart prizewafflesbiscuits and gravypool hot tubteam dinnerclose to downtownbreakfast barwould highly recommend this hotelbed and pillowsshopping and restaurantsroom temperatureclean hotelstay at this hotel againnice place to stayincluded breakfast
Stayed here one night on our way thru to Grand Rapids and the Gerald Ford museum. Great hotel. Really clean. Easy check in and out. Hot breakfast items. Comfy beds, quiet room. The ladies at the desk were friendly. All in all a great stay.
For the price, (I saved $15 by making a non-cancelable reservation), plus a free hot breakfast...I would certainly return. Check-out lady on Sunday morning (4/08) was very helpful in explaining BW rewards program. Room was clean and the bathroom was spotless. As clean a bathroom...More
Response from Darrick S, General Manager at Best Western Executive Inn & SuitesResponded 11 April 2018
I would like to thank you for taking the time to share your recent experience at the Best Western Executive Inn & Suites with others. I am very happy to hear that a member of our Front Desk Team was able to be...More
Great hotel for commuting in and out of downtown GR only about a 5 minute drive. Stayed here for work and had no major issues. Upon check out breakfast was not ready since it was 5am, was happily surprised with a to-go breakfast bag.
Review collected in partnership with Best Western
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Stayed here on a business trip one night last week. Went to the pool / hot tub area to relax after a hot day at work, air in pool room was hot and humid, air was saturated with chlorine to the point that my eyes...More
Thank Rick G
Response from Darrick S, General Manager at Best Western Executive Inn & SuitesResponded 4 days ago
Dear Valued Guest,
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us...More
We were in town for several days and wanted a place near the airport that was reasonably priced and included breakfast. What we did not realize we were also getting with this location was fabulous customer service and a very professional and welcoming staff. Thank...More
Thank Cindy S
Response from Darrick S, General Manager at Best Western Executive Inn & SuitesResponded today
I would like to thank you for taking the time to share your recent experience with others regarding your recent stay with us. I am very glad to hear that you were satisfied with our fabulous customer service, along with our professional and...More
Response from BestWesternHotels | Property representative |
No the property does not offer a shuttle service. However, they have preferred taxi services they could recommend. I work as the property Digital Marketer and received this answer directly from the property.