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All reviewsann arborthe concierge loungeconference centerford lakeeastern michigan universitybreakfast buffetbeautiful hotelnice golf coursebusiness triprooms are comfortableparking lota nice place to stayrestaurants and shoppingcommon areasthis past weekendmini fridgefront desk staff
usually enjoy this place - beautiful setting, nice facility, etc. however, this was the definition of a bad visit. room was ok - clean, etc. problem occurred that evening. were a bunch of youth teams staying in the building (certainly nothing wrong with that). however,...More
Thank jon s
Response from Danflann, Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 24 October 2017
Dear Jon S,
First thank you very much for staying with us, we appreciate your business both at our property and with our brand. We are very sorry for the noise issues from the other guests that affected your stay. We would also like to...More
This hotel is a bit odd.....there seems to always be a combination of unruly sports teams and business travelers. What I find most odd is that the front desk seems to put business travelers right in between the sports teams. It happened to me twice...More
Our room wasn't ready until almost 5pm and the front desk staff was rude and could care less putting it off on their housekeeping staff. I wasn't offered any compensation for my room not being ready by 4pm was placed in a room surrounded by...More
2 Thank TheHotelier313
Response from Danflann, Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 8 October 2017
First I would like to thank you for staying with us, we appreciate your business. While we always aim to surpass expectations of our guests we have fallen short on your recent stay. We are very sorry for the issues you experienced in...More
Wow, what a disappoint. We thought this is a resort but far from it. The property needs some TLC. The carpet, fixtures, elevators really need cleaning or replacement. The pool was nice. There was a drunk individual roaming on our floor at 12:45 am banging...More
1 Thank ElliottRING
Response from Danflann, Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 4 October 2017
First we would like to thank you for your business, we appreciate you staying with us. We would like to apologize for the "TLC" issues that you mentioned in your review as well as the problem you experienced with one of the other...More
Ok, so this is the only hotel on Ypsilanti and was convenient to EMU but honestly I may never return!! This hotel is beautiful and the view from the room spectacular overlooking the golf course and Ford Lake but what an awful stay. I had...More
Response from LouBobHarborSprings | Reviewed this property |
I agree with the responder above. If you are flushed with cash, it is certainly better than the other floors. However, the entire hotel is well designed, and the concierge level simply adds a concierge room with lounging... More
I agree with the responder above. If you are flushed with cash, it is certainly better than the other floors. However, the entire hotel is well designed, and the concierge level simply adds a concierge room with lounging chairs, free newspapers, coffee, excellent hot breakfast. Calculate what breakfast for two downstairs would cost (probably $20-$30, and ask yourself if you are willing to pay $70 instead for the concierge level.
Traffic during student move in weekend. Also homecoming and sports events. Another high traffic time is during the Ann Arbor Art Fair. The first or second weekend in August. These are the traffic issues I was refering to.