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Stayed here for 3 nights while on business. The rooms are comfortable and quiet, and have all the basic necessities. Ate one dinner and one breakfast, both were very good, although the breakfast buffet was somewhat pricey. The only negative was the temperature in my...More
Went on business trips with colleagues. For whatever reason that I cannot comprehend, half of my room got charged to my colleagues credit card (speaking of going through extra effort to make an error), so he paid two bills for 1.5 rooms and I paid...More
4 Thank Sweetydonut2015
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 4 November 2015
Thank you for your feedback. I apologize for the billing issues you encountered and our lack of quality customer service to resolve them. We have addressed these issues with the appropriate teams to ensure that this will be corrected moving forward. Our goal is to...More
after two days they said that i have smoked in a room, I cannot believe that Marriott can allow it and how they are so sure that i am the person how left the butt cigarette. I wasn't! and the hotel is old and smelly...More
3 Thank jordi_Ruiz80
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 1 November 2015
I apologize for the issue you encountered during your stay with us. We continue to fully investigate your concern and will contact you directly once completed and resolved.
Anything you want in a buffet they have. Shrimp salmon roast beef prime rib ham pasties cakes dream it they have it!you need to make a reservation probably 2 weeks in advance bc it books up since it is so good!
The rooms were clean. Two double beds are a bit small for a family of four. They should all be switched out to queen beds. Not all of the rooms have fridges. That staff seemed eager to help. One went the extra mile for us...More
Thank Stephen D
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 28 October 2015
I apologize for the experience you had during your stay with us; thank you for bringing these issues to our attention. Our goal is to provide the best possible service to our guests and we take it very seriously whenever we fall short. We have...More
US$152 - US$312 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Ann Arbor Marriott Ypsilanti At Eagle Crest Hotel Ypsilanti ,
Response from LouBobHarborSprings | Reviewed this property |
I agree with the responder above. If you are flushed with cash, it is certainly better than the other floors. However, the entire hotel is well designed, and the concierge level simply adds a concierge room with lounging... More
I agree with the responder above. If you are flushed with cash, it is certainly better than the other floors. However, the entire hotel is well designed, and the concierge level simply adds a concierge room with lounging chairs, free newspapers, coffee, excellent hot breakfast. Calculate what breakfast for two downstairs would cost (probably $20-$30, and ask yourself if you are willing to pay $70 instead for the concierge level.
Traffic during student move in weekend. Also homecoming and sports events. Another high traffic time is during the Ann Arbor Art Fair. The first or second weekend in August. These are the traffic issues I was refering to.