We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewslaser tagpizzaall ageswater park iscinnamon rollsroom was cleanlazy riverbirthday partybunk bedssnack barthe grilladult beveragesthree bearslife jacketsa lot of funhot and cold itemspool area
Too pricey and not very nice to deal with!!!! Didn't stay!! Wouldn't deal on pricing! Even if we stayed.two days and a birthday party!! Very rude person on phone for.booking
! Would NOT recommend this place! There are nicer places to stay with better customer...More
Response from Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 10 August 2015
Thank you for your review, I'm very sorry that we couldn't accommodate you and your birthday party with the rate that you felt fair. Since you did not stay with us I'm assured that you are ranking us on price and the service...More
The hotel is located within a short distance of shopping, fishing, all types of watersports, hiking, great restaurants, and much more. The staff was very helpful and knowledgeable. The whole family had a great during our stay. The room was very clean and comfortable. The...More
Thank Dennis M
Response from Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 29 July 2015
Hello Dennis M--
Thank you for your amazing words on our facility! We strive to provide a great experience and we are honored that you stayed with us during your visit.
We look forward to your return.
Thomas V Manager
This is my favorite place to stay for business. Nice people It's clean The rooms are big and comfortable Good breakfast
The one area that they need to improve immediately is update their fitness room with new machines and free weights. You can utilize a...More
Response from Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 10 June 2015
Thank you so much your patronage! I'm happy that you were able to utilize the athletic club nearby which is a great ammenity. We are looking at some updates in the very near future and hope to provide that improved ammenity next time...More
We have stayed here multiple times. It's always clean. The staff is very friendly and helpful. The waterpark is a lot of fun for the kids. The food and drinks they have available for purchase are reasonably priced. We had a double bunk bed room...More
Response from Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 1 June 2015
Thank you so much for your review and previous stays with our facility. We will continue to provide a great experience and continue to provide superior service. We look forward to your return!
Thomas V General Manager
Friendly receptionists, clean place with a water park. Close to many restaurants and stores on HWY 371. Mills Fleet Farm, a shopping mall, and the Brainerd International Raceway. If you ask for a room on the end you will have an extra window for viewing....More
Thank David E
Response from Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 28 May 2015
Hello David E-
Thank you so much for your review! I'm happy that you where able to take a little nature walk and great tips on our property. We appreciate your viewpoint and look forward to seeing you again.
Thomas V Manager