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Radisson Hotel Bloomington by Mall of America

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Radisson Hotel Bloomington by Mall of America
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2,167 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Bloomington by Mall of America
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Showing 2,145: English reviews
Brookfield, Wisconsin
Reviewed 16 April 2016

I left a couple of clothing items in room and hotel would not respond to my requests to return items. My calls and emails were not returned. I stopped in and was told they could not find them. No follow-up.

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Helpful?
Thank Kathy B
Sandy K, Front Office Manager at Radisson Hotel Bloomington by Mall of America, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Chicago, Illinois
Reviewed 14 April 2016

Staff contacted me on day of arrival that the water park area was going to be closed out entire stay which was very disappointing since I have 3 kids that were looking forward to this water park. Upon arrival we were then told the arcade area was also closed.

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Helpful?
Thank B5090VJheatherd
Danielle D, eCommerce Manager at Radisson Hotel Bloomington by Mall of America, responded to this review

Dear Valued Guest, We sincerely apologize for the disappointing service you received from our staff. We can understand how frustrating this poor communication would be. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

Chattanooga, Tennessee
Reviewed 14 April 2016

Not 3.5 stars. Liars. Lots of amenities but nothing of quality other than the water park which just ensures you will be dealing with a lot of loud little kids throwing fits. No idea why they advertise on opaque sites.

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Helpful?
Thank utcband
Sandy K, Front Office Manager at Radisson Hotel Bloomington by Mall of America, responded to this review

Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

Shakopee, Minnesota
Reviewed 14 April 2016

The All Inclusive packet was great! Great price! The service was excellent. Very accomdating! I would recommend this and am looking forward to staying at the Radisson Hotel in Bloomington again very soon.

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Helpful?
Thank Guadalupe G
Danielle D, eCommerce Manager at Radisson Hotel Bloomington by Mall of America, responded to this review

Dear Guadalupe, We are delighted to hear your All Inclusive Package was 5 Stars! We pride ourselves on excellent customer service. Thank you for taking time to share your feedback. We look forward to your next stay.

Marquette, Michigan
Reviewed 12 April 2016

Had to call housekeeping everyday as they did put toilet paper out or tissue. Coffee and cream was never replaced. We did get clean towels everyday which was a plus. Waterpark was way over sold. Not enough tubes and one of the body slides was broken. Had to wait over a hour to get a tube then the lifeguard takes...

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Helpful?
Thank Mqt49855
Sandy K, Front Office Manager at Radisson Hotel Bloomington by Mall of America, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

Corwith, Iowa
Reviewed 12 April 2016

Very fun for families with kids! The rooms are very nice and the water park is a blast! The staff was wonderful and very helpful. We have 4 kids ranging in age from 1 to 13 they all loved the waterpark. Thank you for a great experience.

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Thank tindalljr
Danielle D, eCommerce Manager at Radisson Hotel Bloomington by Mall of America, responded to this review

Dear Valued Guest, We are delighted to hear your stay was 5 Stars! We are pleased to know you enjoyed a great family experience, the connected Water Park of America and great customer service. Thank you for taking time to share your experience. We hope to see you again for more family fun!

Cottage Grove, Minnesota
Reviewed 11 April 2016

went on a weekday, it wasn't busy at all. We chose the room with double bunk beds in a separate space from the main sleeping area. It was great for the kids, it gave us both some privacy They could watch TV and hang out while the parent slept in quiet!

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Helpful?
Thank Mandy L
Danielle D, eCommerce Manager at Radisson Hotel Bloomington by Mall of America, responded to this review

Dear Mandy, We are pleased to hear you enjoyed a comfortable stay with your family. Thank you for taking time to share your experience. We look forward to your next visit!

Reviewed 11 April 2016

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Thank 109michelleo
Sandy K, Front Office Manager at Radisson Hotel Bloomington by Mall of America, responded to this review

Bismarck, United States
Reviewed 11 April 2016

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Thank Stephanie B
Sandy K, Front Office Manager at Radisson Hotel Bloomington by Mall of America, responded to this review

Reviewed 11 April 2016

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Thank 966bettyb
Danielle D, eCommerce Manager at Radisson Hotel Bloomington by Mall of America, responded to this review

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Radisson Hotel Bloomington by Mall of America

Address: 1700 American Blvd E, Bloomington, MN 55425-1216 (Formerly Grand Lodge & Waterpark)
Region: United States > Minnesota > Bloomington
Price Range: $165 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Bloomington by Mall of America 3.5*
Number of rooms: 403
Reservation Options:
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Also Known As:
Grand Lodge Bloomington Mn
Grand Lodge Waterpark
Grand Lodge Minneapolis
Radisson Bloomington
Bloomington Radisson
Grand Lodge Mn
Radisson Hotel Bloomington By Mall Of America Minneapolis, North America
Hotel Style:
#10 Business Hotel in Bloomington
#12 Family Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Bloomington by Mall of America staff and other travellers.
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Questions? Get answers from Radisson Hotel Bloomington by Mall of America staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own pillows and shampoo”
 of 5 bubbles brodiet217, 11 Nov 2016 | Read review
“See if you can get a room by the elevator near the waterpark. It made going back and forth to the room faster.”
 of 5 bubbles jawahawk, 30 Oct 2016 | Read review
“top floor as always”
 of 5 bubbles 33mitchf, 22 Oct 2016 | Read review
“If you're traveling with kids, ask for a room with bunk beds.”
 of 5 bubbles MinnesotanTraveler, 17 Oct 2016 | Read review
“I was on the 8th floor, but the waterpark was closed which limited the families staying at the hotel.”
 of 5 bubbles 301nancyw, 5 Oct 2016 | Read review
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