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Embassy Suites by Hilton Minneapolis - Airport

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1,000 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Minneapolis - Airport
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Showing 991: English reviews
Reviewed 2 weeks ago via mobile

I can handle an old hotel, however poor customer service is a loss factor for me. 1. No one answered the room service call. 2. Fold out couch is broken and actually flipped on my daughter. 3. They claim they have no cots for her to sleep on. Change rooms they say .. people are already sleeping in here at...

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Helpful?
Thank SGNesseth
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

I understand how frustrating and distressing the situation, especially with the fold out couch, must have been and I am very sorry that you had this experience. Poor customer service is definitely not up to the standard that we have for our guests. Please contact us at 952-854-1000 to discuss this situation further so that we can make it right.

Reviewed 2 weeks ago via mobile

Many ES are dated and although this one is not as dated as some I have stayed in it does show it's wear. The room was clean and in good repair however the couch and chair were worn soft and uncomfortable. When the heat was not running the room was quiet but once the heater kicks on it is very...

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Helpful?
Thank Jeff W
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

Hi Jeff, Thank you for your feedback! We are always looking to improve our hotel so that our guests enjoy their stay with us. We are glad that you were able to enjoys our breakfast and we hope to get the chance to welcome you back soon!

La Crosse, United States
Reviewed 2 weeks ago

It's 2016 everybody has an wifi enabled device, the least you could do is provide reliable complementary internet. The internet in the guest rooms was dial-up speed at best, the conference room seems to work well.

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Helpful?
Thank tommyd767
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

I am sorry. I can imagine how frustrating it was to have issues with your internet during your stay. Unfortunately, when there are many devices on the same wifi, it does slow down some. Please feel free to reach out to us by phone if there is anything we can do to make this right for you. We appreciate your...

Reviewed 2 weeks ago via mobile

As a family of five this hotel was perfect! We weren't all crammed into a tiny room, we had space to move around. The room was clean and spacious. When traveling with kids, things like a fridge, microwave, even a table to eat at in the room become important. This room had everything we needed! We slept in the main...

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Helpful?
Thank jamigeorge
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

We are so glad that you enjoyed your stay with us! We know that traveling as a family can sometimes be hard and are glad that our hotel met your needs! We look forward to welcoming you back!

Rochester, Minnesota
Reviewed 3 weeks ago

Close to Mall of America and light rail is directly across from hotel. Used this to take us to downtown Minneapolis which was great! Service was great. Only issue we had was the pullout sofa was horrible for sleeping on! Like sleeping directly on Springs! Definitely time to replace!

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Helpful?
Thank suekV5697ZM
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

We are glad that you enjoyed your stay with us! Thank you fro your feedback on the pullout sofa. We are always looking to improve our hotel so that we may give you excellent service. We look forward to welcoming you back the next time you are in the Twin Cities area!

Reviewed 3 weeks ago

I was amazed at the size of the suites for the price. They living area is large enough for a meeting of 6-10 people. The beds were extremely comfortable. In fact, one of the legs on the bed was not stable. Instead of replacing just the frame, both mattresses and the frame were replaced. Although casual clothing is acceptable, the...

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Helpful?
Thank Stacey H
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

Hi Stacy, We are very glad that you enjoyed your stay with us. We hope to welcome you back soon!

Cliffwood, United States
Reviewed 3 weeks ago

The hotel and staff are very nice, but the rooms are controlled via central air which gets turned off at night. This causes the rooms to get quite warm and stuffy. When asked if there was anything that could be done they said to leave the front room door open (excuse me?!) They eventually brought up an old box fan...

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Helpful?
Thank Michael S
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

Hi Michael, Thank you for sharing your feedback and I am sorry that you had this issue with the heat. I can imagine how frustrating that would have been. You are correct that we do have a central heating and cooling system. We are constantly monitoring the temperature of the hotel to keep it at a moderate temperate. We do...

Reviewed 4 weeks ago

Would definitely recommend took a weekend trip to MOA with Family one of the things they need in the room is a safe for your personal belongings and a better selection of food for breakfast and since we were not familiar with the area it would help if they had given us a quick run down of the hotel and...

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Helpful?
Thank sireniov
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

Thank you for your feedback. We are always happy to hear about things that we can improve. We try to offer a selection of healthy and filling options for breakfast. If there is something particular that we could benefit from with our breakfast please feel free to call us. We are always working toward satisfying our guests. I will take...

Dawson
Reviewed 4 weeks ago

Very nice employees with excellent bar and restaurant. Excellent complimentary breakfast and manager special. Room needed updating and furniture showing lots of wear. Roll out couch was not comfortable.

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Helpful?
Thank Steven H
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

Hi Steven, Thank you for your feed back. We are very glad that you enjoyed our bar and restaurant. We are always looking for ways to improve our hotel to satisfy our guests and we hope to get to welcome you back soon!

long Island, ny
Reviewed 4 weeks ago

I enjoyed my stay here. Beds were very comfortable as well as the pillows! More quite rooms are higher up. Was cold in dining area, wear warm clothes. Food was very good, had lunch & dinner there. Breakfast was ok.

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Helpful?
Thank thexraygirl

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Minneapolis Airport hotel near Mall of America is located close to many Bloomington MN attractions. Our complimentary shuttle provides transportation to the American Girl Store in Mall of America or Minneapolis St. Paul MSP airport just 1 mile from the hotel. Visit Nickelodeon Universe or the Water Park of America just minutes from this Bloomington, MN hotel. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the Embassy Suites Minneapolis Airport hotel stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager's reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. Woolley's Steakhouse, winner of 2009 Minnesota's Beef Backer's award, is well known as the best steakhouse in the South Metro. We offer our guests a first class dining experience. Our 150 seat dining room overlooks running brooks and the tropical hotel atrium creating a dining atmosphere like no other. Cuisine offers wide variety of grilled meats, poultry and fish. Extensive lunch menu features include famous salad bar and a wide array of sandwiches and hot and cold entrees. Our fine dining menu offers daily Chef Specials. An excellent wine list accompanies your choice of entrees. Extensive dessert menu available for lunch and dinner. ... more   less 

Additional Information about Embassy Suites by Hilton Minneapolis - Airport

Address: 7901 34th Ave S, Bloomington, MN 55425-1605
Region: United States > Minnesota > Bloomington
Price Range: $159 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Minneapolis - Airport 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Embassy Suites Minneapolis Airport Hotel Bloomington
Minneapolis Airport Embassy Suites
Embassy Suites Bloomington
Bloomington Embassy Suites
Embassy Suites By Hilton Minneapolis - Airport Bloomington, North America
Hotel Style:
#6 Green Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Minneapolis - Airport staff and other travellers.
11 questions
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Indianapolis, Indiana
Winnipeg
15 days ago

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Questions? Get answers from Embassy Suites by Hilton Minneapolis - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Simply ask for a room on the quiet side of the hotel”
 of 5 bubbles M7032ZAstaceyh, 15 Nov 2016 | Read review
“I was directly across from elevator and on 8th floor...still quiet!”
 of 5 bubbles 401pamw, 28 Oct 2016 | Read review
“get a top floor, not facing the highway”
 of 5 bubbles Bsnss_Trvlr5, 30 Sep 2016 | Read review
“Since Embassy Suites have a central atrium which can get noisy, higher floors are quieter.”
 of 5 bubbles bikerguy516, 28 Sep 2016 | Read review
“Don't get a room by elevator.”
 of 5 bubbles Y8704RIrachell, 13 Sep 2016 | Read review
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