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Homewood Suites by Hilton Minneapolis - Mall of America

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Homewood Suites by Hilton Minneapolis - Mall of America
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1,004 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Minneapolis - Mall of America
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Showing 998: English reviews
Reviewed 22 June 2016

walking distance to mall of America. Door to door to IHOP. It really helped when you wake up at 2:00am and hungry. Close to airport, but not noisy is a plus. Rooms are big and clean. Staff is very friendly.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank xiaoyang616
Management response:

Dear Valued Guest, We appreciate the feedback and are delighted that you had a good experience while you were here. We would certainly like the opportunity to exceed your expectations and get that 5th star, so please come see us again soon! Ryan Schmit General Manager

minneapolis, United States
Reviewed 21 June 2016

This is an average hotel, run like any other American Hotel. The rooms were roomy, relatively clean, the lobby was good, the welcome and departure were pretty good. The breakfast was good and offered a good variety. It was right across from the Mall of America if that is what you want. I was only there for one short night...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Richard T
Management response:

Dear Richard, Thank you for the review and we're glad you had a good experience during your short trip into Minneapolis. Our goal is to certainly be a cut above the rest in terms of quality of amenities and exceptional customer service. We would very much like the opportunity to exceed your expectations if you return! Please come see us...

San Juan, Puerto Rico
Reviewed 20 June 2016

Staff stated many new employees so maybe this oaths reason but no one seems to step up to ensure an overall acceptable experience. I expect more from Homewood Suites and this seemab to be a trend ..........

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Andrew2744
Management response:

Dear Andrew, Our apologies that you had an unpleasant experience. I would be more than happy to discuss your recent stay in further detail - my phone number is below. Call whenever you would like. Ryan Schmit General Manager

Little Rock, Arkansas
Reviewed 19 June 2016

Staff and hotel were beyond our expectations. Next time we are in the area we will stay at Homewood Suites. Location was perfect. Located next to Mall of America was awesome. Only down side was that we had to leave. Our experience made a perfect start to our vacation.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Kristine T
Management response:

Dear Jonathan, We are thrilled that you had a great experience and that we were able to exceed your expectations! Thank you for posting the great feedback and kind words on TripAdvisor! It was great to meet you in person, and hope to see you in the near future! Thanks again, Sir! Ryan Schmit General Manager

Katy, Texas
Reviewed 19 June 2016 via mobile

The only thing good about this hotel is the location. It is walking distance (across the street) from Mall of America. We went with our family member from another state. We checked in on the Hilton app so that we can stay on the same floor. At check in time, the lady in the front desk changed my room because...

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Helpful?
Thank thevoon
Management response:

Dear Valued Guest, I am disappointed to hear that you had this experience at our hotel. This is certainly not how we want to present ourselves under the Hilton umbrella. If you would like to discuss this in further detail, I would be more than happy to take the time. Please find my contact number below. Thank you. Ryan Schmit...

Chicago, Illinois
Reviewed 19 June 2016

Great sleeping rooms, friendly staff, complimentary Internet, good value. Walking distance to Mall of America a plus. Breakfast was good. Guest rooms had stove, dishwasher, refrigerator, hair dryer. Would stay again if in the area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank juliekK2899IS
Management response:

Dear Julie, Thank you for the kind words and wonderful feedback!! We hope to welcome you back very soon! Ryan Schmit General Manager

Dallas, Texas
Reviewed 19 June 2016

The room was nice but the common areas filthy! The elevator was nasty and I was actually frightened that it would fail due to the shaking and noise . For the 160.00 per night I was shocked. I would have expected 89.00 per night for this stay

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Hanby-Downs
Management response:

Dear Valued Guest, Thank you for the feedback and we sincerely apologize that we did not meet your expectations. We will certainly be using this review as a training tool with our cleaning staff, specifically in the public areas. Will also have maintenance look into the elevator as well. We hope this doesn't hinder you from a future opportunity to...

Mason
Reviewed 18 June 2016

I only was able to stay one night and was only there because of a delayed flight but the room was really nice and the breakfast was excellent. The staff were wonderful. Really made me want to come back

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank William M
Management response:

Dear William, Thank you for choosing our hotel for your brief trip into Minneapolis. We are thrilled that we exceeded your expectations! Your comments will be shared with the team, so thank you so much for the feedback! We look forward to welcoming you back again soon! Ryan Schmit General Manager

Virginia Beach, Virginia
Reviewed 16 June 2016

We stayed here for 3 nights for a game at Target Field and to check out the Mall of America. This was a perfect place to stay with short walks to the mall and to the Metro. We called the front desk for a shuttle pick up, when we arrived at the airport. To pick up the shuttle you go...

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Helpful?
1Thank elsplace
Management response:

Dear Valued Guest, Thank you for submitting a review on TripAdvisor! Your kind words will be shared and celebrated with our entire staff. We will certainly look into the condition remarks you mentioned in your review - thank you for the feedback! We hope to see you on your next trip into Bloomington! Ryan Schmit General Manager

Terril, Ia
Reviewed 16 June 2016

The staff was helpful, the room was clean, it was a convenient location with nearby restaurants, next to the airport. The only complaint I can think of are that the elevator was a little slow and there were no garbage can liners in the cans.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Candee P
Management response:

Dear Candee, Thank you for the review. We are glad you had a great experience! It is coincidental that you mentioned the elevator, because I just had to have both of them serviced for a tune-up. We appreciate the feedback on that! Ryan Schmit General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Homewood Suites Minneapolis Mall of America is located directly across the street from America's largest indoor shopping complex. We are centrally located and only a few miles from Minneapolis-St Paul and minutes from the airport. Guest enjoy the comforts of home with our one or two-bedroom suites that include a stove, refrigerator and dishwasher as well as complimentary wireless internet. Complimentary full hot breakfast is served daily with free evening dinner available Monday-Thursday. Park and Fly packages available. ... more   less 

Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Address: 2261 Killebrew Dr, Bloomington, MN 55425
Region: United States > Minnesota > Bloomington
Price Range: $154 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Homewood Bloomington
Hilton Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, North America
Hotel Style:
#8 Family Hotel in Bloomington
#9 Romantic Hotel in Bloomington
#12 Business Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Minneapolis - Mall of America staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Minneapolis - Mall of America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose top floor and away from elevator”
vicjmb, 9 Apr 2017 | Read review
“Rooms on higher floors,are the best,and facing the mall,are awesome!”
sylviad259, 25 Mar 2017 | Read review
“Choose a different hotel...”
K6345OQjohnr, 1 Mar 2017 | Read review
“Higher floors facing the Mall are best view!”
jctraveler75, 28 Feb 2017 | Read review
“The rooms with greater numbers (ex. 711 instead of 701) are further from the elevator and therefore, more quiet.”
petethebird85, 5 Dec 2016 | Read review
5 of 5