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Crowne Plaza Hotel Minneapolis - Airport West Bloomington

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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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831 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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Showing 822: English reviews
Poplar Bluff, Missouri
Reviewed 5 November 2014

I stayed 3 nights in October. The hotel was well kept and had a great lobby/restaurant/bar area. It is centrally located. The front desk staff was very attentive. The wait staff for breakfast were a little gruff but they did a good job each morning. The coffee at the front desk was ok but not great. My room was well...

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Thank southwesttravel
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for staying with us and giving our staff and accommodations the highest possible ranking. We look forward to seeing you on your next visit to town. We truly appreciate your feedback and loyalty.

Siren, Wisconsin
Reviewed 5 November 2014

Purchased a Groupon for the Crowne Plaza. Stated on the Groupon that it was airport/mall of America, which isn't exactly correct. Couldn't cancel reservation...so just when with it. The hotel is very nice and the front staff was very friendly. The room was on the 6th floor and newly remodeled. Very spacious room. Spent 2 days at the water park...

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Thank steve y
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the nice comments about our friendly front desk staff. Our newly remodeled rooms offer a relaxing experience when visiting the Minneapolis and Bloomington areas. We hope to see you again during your next visit.

Winnipeg, Canada
Reviewed 4 November 2014

We stayed in August for one night and found the hotel to be quiet and comfortable. The kids did enjoy the pool, which had an actual deep end of 7 or 8 feet. Our kids our good swimmers, so this offered a break from the standard 4 or 5 foot pool. They did not offer a free breakfast, which was...

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Thank HeavyDB
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for staying with us this summer. It is great to hear your children enjoyed our oversized pool. We hope to see you again on your next visit.

Springville, Iowa
Reviewed 3 November 2014

Shuttle driver Brenda went above & beyond to provide excellent customer service. She was very friendly and accommodating to help us get to all of the places we were trying to fit in during our short trip & make sure we were able to accomplish everything we wanted to do & still be able to meet our friends for dinner....

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Thank Michele W
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Michele, Thank you for taking the time to send your comments about Brenda. I am glad to hear her customer service exceeded your expectations and that you had a great visit. We hope to see you again in the future.

Reviewed 29 October 2014

Very nice hotel with very friendly and accommodating staff. Newly designed rooms are thoughtfully laid out and comfortable. Easy parking and access to airport, downtown, business areas. Lots of convenient restaurant choices as well as on site. Parks etc. close by with miles of running/walking trails.

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2Thank John M
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

John, Thank you for the 5 Star review. We are glad to hear you enjoyed your stay and appreciate the feedback very much. We hope to see you again.

Hermantown, Minnesota
Reviewed 22 October 2014 via mobile

Booked this hotel through Priceline so we did get a very low price, however we were disappointed in the room. The ceilings in the hallways are low/dingy. The room even though updated, still showed old signs (popcorn low ceilings, old doors). The room looked out to a brick walk. We were 3 ladies, and asked for the womens only floor,...

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2Thank Northernfamilyof5
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Northernfamilyof5, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the bed and the bathroom. However, we’re sorry we fell below your expectation regarding the hallway and room condition. We will look into this concern. I assure you that the feedback...

Detroit, Michigan
Reviewed 22 October 2014

Stayed at this hotel this past weekend and everything was great. Easy access to Mall of America, highways, restaurants, gas station...etc. Hotel looks much nicer on the inside than from the outside. Decor in lobby and rooms was very modern. Rooms were clean and spotless except for one towel that seemed to have an old blood stain that doesn't come...

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1Thank TruthIsThis
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for taking the time to give us your feedback. The title of your review "Great Everything" is something we are very thankful for and we are happy to hear you enjoyed your stay. We will address the items mentioned but appreciate you being a loyal customer and that you will visit us again when in the area. Thank...

St. Paul, MN
Reviewed 17 October 2014

Nice place, good service. Located with easy access to the Mall of America and downtown Minneapolis. Walking distance to a great burrito shop called Pancheros, and there is a nice bar restaurant across the street called Poor Richards.

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Thank stpaul66
HolidayInnMG, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for staying with us and the 5 Star review. We hope to see you again on your next visit to Bloomington.

Waterloo
Reviewed 16 October 2014

Our family went to St. Paul to witness and celebrate a very special occasion. We decided to go a day early and make it a opportunity to see everyone in a more casual setting. We reserved four rooms all together on the same floor. We asked for a casual space to bring in our snacks and visit and they provided...

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Thank Jeff J
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Jeff, Thank you for staying with us. We are honored that our hotel team was able to make your special occasion even better and that our service exceeded your expectations. We hope to see you again when visiting the Twin Cities area.

Naples, Florida
Reviewed 16 October 2014

I travel to MSP a lot and I like the hotel for the price. This hotel is great because of the location and because of the service. The shuttle service driver Brenda was great because they took me to nearby places to eat. Parking at the hotel is great because its nice and open. Bar staff is friendly and international.

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Thank cap305
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the 5 Star review about your recent stay. We are delighted that Brenda is on our team. She is a great example of the service that all of our associates strive to deliver on a daily basis. We look forward to seeing you again soon.

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Near Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55437-1002
Region: United States > Minnesota > Bloomington
Price Range: $120 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington North America
Hotel Style:
#5 Business Hotel in Bloomington
#5 Green Hotel in Bloomington
#11 Family Hotel in Bloomington
#11 Romantic Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and other travellers.
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Iowa City, Iowa, USA
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Waterloo, IA
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Questions? Get answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need a quieter room ask for one that isn't around the pool.”
N5003OOanthonyc, 26 Apr 2017 | Read review
“Poolside rooms are available.”
117JULIEM, 9 Apr 2017 | Read review
“6th floor is the top I'd try that next time.”
ArubaOwner, 20 Feb 2017 | Read review
“No heat in room.”
campgrafton, 27 Dec 2016 | Read review
“away from elevator, highest floor”
  • Really decent products
  • Coffee and Ice Bucket
  • Huge, walk in shower
  • Sleek, modern, very clean
dre51, 13 Dec 2016 | Read review
5 of 5