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Quality Hotel Boldon

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Quality Hotel Boldon
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408 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Reviewed 8 January 2017

A group of 8 of us spent a night in the quality hotel in Bolden. The hotel staff were very friendly and attentive. The rooms were absolutely spotless and you could eat your dinner offf the floor. The place looked brand new. We received complimentary entrance to the swimming pool and sauna. Again the place was spotless. Breakfast was a...

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Helpful?
Thank Johnboysupergolf
GMQHB, General Manager at Quality Hotel Boldon, responded to this review

Dear John Thank you so much for your great comments- more 5star guests like yourself in 2017 please! Regards GM

Sunderland, United Kingdom
Reviewed 6 January 2017 via mobile

Positives -room clean, comfortable, modern and spacious- very happy. -brilliant party entertainment. Fantastic firework display and impressive singer, entertainer and male dancers -lovely table layout and perfect party room size with adequate amount of guests not over crowded NEGATIVES -food on evening was rubbish. Bellow standard, wasn't impressed -breakfast I found disgusting and would not return to that breakfast as...

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2Thank Lucy M
GMQHB, General Manager at Quality Hotel Boldon, responded to this review

Dear Lucy Thank you for your review. Unfortunately I must refute some of your comments, firstly our wine list has a choice of 6 White, 7 Red, 3 Rose and 5 Fizz, I would not class this as limited. Obviously wine is very subjective and I can appreciate if your selection was not to your liking. Breakfast, there was both...

Gateshead, United Kingdom
Reviewed 5 January 2017

Lovely hotel Christmas party night 23rd Dec stayed overnight Had a great time with friends Rooms comfortable Evening meal and Disco good Excellent Breakfast in the morning Staff very helpful from reception, Bar and restaurant. and ladies who clean the rooms Good value for the price paid

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Helpful?
Thank Jenny D
GMQHB, General Manager at Quality Hotel Boldon, responded to this review

Dear Jenny thank you for your lovely review especially of our unsung heroes in Housekeeping. It is always a busy time of year and we sincerely thank you for taking the time out to post your thoughts We look forward to seeing you again soon GM

tyne and wear
Reviewed 21 December 2016

From our arrival at the Quality Hotel for our Xmas party on Saturday 17th December, our experience was first class. Our Xmas meal was served promptly and was hot. Lovely meal. The staff here are so helpful and very friendly. The entertainment consisted of three excellent dancers, and a very entertaining DJ who was also a singer, myself and my...

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Helpful?
Thank orial1
GMQHB, General Manager at Quality Hotel Boldon, responded to this review

Thank you ladies, we are so pleased you enjoyed your night, I will certainly pass your kind words on to Joe who was the entertainer. Merry Christmas and we look forward to seeing you in 2017

Jarrow, United Kingdom
Reviewed 21 December 2016

Me and my two sisters have enjoyed comming to the Christmas party event s for the last three years the meal was served lovely and hot great staff the entertainer for the night was fab he was not only a DJ he sang as well.Best Christmas night ever I will be booking again for next year. Thoroughly reccommend it.

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Thank june p
Sunderland England
Reviewed 20 December 2016 via mobile

I am reviewing the polar express night, 19th December, which I attended with my 5 year old grandson. I really wish I could give a positive review as we were really looking forward to it but it was absolutely terrible. Organised chaos. The event was due to start at 5 pm however it was about 5.15 when we were shown...

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1Thank JanO'b
GMQHB, General Manager at Quality Hotel Boldon, responded to this review

Dear Jan Thank you for posting your thoughts. As you will see from a previous post we ran this event 2 weeks ago very successfully. We are in discussions with the entertainment company as to why this week was so very different. We are a Hotel, clearly not a train, the set that was in the room was extremely costly...

Washington, United Kingdom
Reviewed 19 December 2016

We had our work Christmas Party here on Friday evening, having read some previous reviews I did not know what to expect. It was the best Christmas Party night we have ever had. I could not fault a thing, the staff were brilliant, food delicious and the entertainment was first class!!! Thank you for a wonderful night and well done...

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Thank Maria M
Reviewed 18 December 2016 via mobile

I visited with a group of friends for our annual Xmas night out. Having read previous reviews I was not expecting too much. However,we all agreed that the food was very tasty and although standard mass catering everything was well cooked and served hot and quickly. The room was nicely decorated for Xmas and the DJ was happy to take...

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Helpful?
Thank Helen E
GMQHB, Manager at Quality Hotel Boldon, responded to this review

Hi Helen Thank you for your kind words. It is very difficult at Christmas to please everyone so we are really pleased that you have had the opportunity to post your review. We hope that you will join us again next year Merry Christmas Operations Manager

Cheadle Hulme, United Kingdom
Reviewed 17 December 2016

Having gained sufficient points from using hotel chain in the USA decided to spend some before they were lost. Hotel was convenient for what we wanted to do but appears to be a bit out of town. Very warm on arrival and found bedroom heater had been set to 30C so extremely hot on entry and took a while to...

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Thank Michael N
Sunderland, United Kingdom
Reviewed 11 December 2016

Just been to a Jack Frost party,£35 each,.The food was a let down,yes they catering for a lot of people,starter cheese profiteroles cold not nice I saw plenty of full plates returned,next main 2 sprouts 3 little carrots slither of parsnip small portions of mash and sausage meat and the gravy more like water,best part was the torte ate all...

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Helpful?
Thank andrew d
GMQHB, Manager at Quality Hotel Boldon, responded to this review

Hi Andrew We cater for over 6000 people over Christmas and we understand that we cannot satisfy everyone's tastes. However as the majority of the ticket price goes towards the decorating of the room and the entertainment I am delighted that these were to your liking. We will take your comments on board for next year Merry Christmas Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
QHB - The North East's most 'fresh, funky chic...FOUR STAR' Hotel.The Quality Hotel Boldon is one of the regions newest and stylish hotels combining the standards and quality of a four star venue.Our unrivaled location is central to Newcastle, Sunderland, Durham, Washington and South Tyneside with easy access from all major networks and public transport. QHB needs to be on the top of everyone's list of places to visit!BedroomsIt's not all about hard work and no play... Here at QHB we have 82 en-suite bedrooms. Complimentary Wi-Fi rules the airwaves and our 32" plasma TV's will keep you entertained. Great beds for sleepy heads, en-suite bathrooms with bath and shower, IPod Docking stations (on request) and digital TV. We also offer same-day laundry, toiletries, room service, hairdryers, ironing facilities and complimentary tea and coffee making facilities.The Grill & Lounge Restaurant, The heart and soul of QHB, a dining concept which is simple, offer the highest standard of service in a relaxed and unrivaled setting... A touch of sophistication with a fusion of Grill and Home-cooked inspired menu. With a wine list to match and a cocktail list that will leave you stirred but not shaken!Boldon Fitness, after one of our team gives you a quick induction on the state of the art, 28-piece cardiovascular and resistance equipment in our gym, you can wind down in our 15 metre heated swimming pool. We also have a Sauna for complete stress reduction, relaxation and all-around better health. Then lie back in our 12 seat Jacuzzi or steam away your worries in the fragrance Steam room. Perfect for those who need time to unwind and recharge before bravely heading out onto the corporate front line.Meetings & Conferences. We are a purpose built superior conference venue with state of the art facilities hosting events for a total capacity of 425 delegates. Eight versatile conference and banqueting suites are at your disposal for whatever event you may be planning. QHB also houses a dedicated conference floor which has five meeting rooms with secured access that can be hired exclusively with a dedicated conference lounge. All suites are equipped with air-conditioning, state-of-the-art AV systems and complimentary Wi-Fi. Car Park. Access to car park complimentary for all guests and residents. ... more   less 

Additional Information about Quality Hotel Boldon

Address: Jct A19/A184 Witney Way | Newcastle/ Sunderland, West Boldon NE35 9PE, England
Region: United Kingdom > England > Tyne and Wear > West Boldon
Price Range: $104 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Boldon 4*
Number of rooms: 82
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Also Known As:
Sunderland Quality Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Boldon staff and other travellers.
1 question
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Old Penshaw, null, United Kingdom
8 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from central courtyard .”
 of 5 bubbles RigottiFamily, 11 Feb 2017 | Read review
“winter ask beforehand for your room to be ready and heated before your arrival”
 of 5 bubbles crazykerry_12, 30 Jan 2017 | Read review
“Numbers higher than 04 or 05 on each floor should be OK, 01 & 02 can be noisy”
 of 5 bubbles M5456SGmichaeln, 17 Dec 2016 | Read review
“Very friendly staff, good breakfast, Amazing Lusso Suite.”
 of 5 bubbles tomasr23, 27 Nov 2016 | Read review
“Rear outer rooms = quieter. Inner rooms face the atrium - drinking in the evening, Affect your privacy / sleep.”
 of 5 bubbles AndrewW825, 12 Nov 2016 | Read review
5 of 5